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Queue Coordinator Jobs in Iowa (NOW HIRING)

Per Mar Security Services

Service Coordinator

Welton, IA · On-site

$16 - $18/hr

Service Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Per Mar Security Services

Project Coordinator

Durant, IA · On-site

$16 - $19/hr

Project Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Per Mar Security Services

Project Coordinator

Buffalo, IA · On-site

$16 - $19/hr

Project Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

Per Mar Security Services

Project Coordinator

Welton, IA · On-site

$16 - $19/hr

Project Coordinator Do you enjoy working in a fast-paced environment? Are you customer-service ... This position is in an office setting, working in a phone queue, both accepting and placing calls ...

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Showing results 21-40

All JobsQueue JobsQueue Coordinator JobsQueue Coordinator Jobs in Iowa

Queue Coordinator information

What is a queue coordinator?

A Queue Coordinator is responsible for managing and organizing the flow of people, tasks, or items in a queue within various environments such as call centers, healthcare facilities, or events. They ensure that queues move efficiently, minimize wait times, and address any issues that arise during the process. Queue Coordinators may also handle scheduling, monitor queue statistics, and communicate with both staff and customers to provide updates and resolve concerns. Their role is crucial in maintaining order and improving overall service experience.

How does a queue coordinator typically collaborate with other departments to manage workload and priorities?

A Queue Coordinator frequently works with multiple departments, such as customer service, technical support, and operations, to ensure tasks are assigned and completed efficiently. They communicate regularly with team leads to track progress, resolve bottlenecks, and adjust priorities based on real-time demand. This collaborative approach helps maintain smooth workflow and service levels while providing opportunities to develop strong cross-functional communication skills.

What are the key skills and qualifications needed to thrive as a queue coordinator, and why are they important?

To thrive as a Queue Coordinator, you need strong organizational abilities, attention to detail, and experience in workflow or call center management, often supported by a high school diploma or relevant associate degree. Familiarity with workforce management systems, ticketing platforms, and scheduling or CRM software is typically required. Excellent communication, problem-solving, and multitasking skills help Queue Coordinators excel in managing priorities and team coordination. These skills ensure efficient workflow management, timely customer support, and smooth operations in fast-paced environments.
What are the most commonly searched types of Queue jobs in Iowa? The most popular types of Queue jobs in Iowa are:
What job categories do people searching Queue Coordinator jobs in Iowa look for? The top searched job categories for Queue Coordinator jobs in Iowa are:
What cities in Iowa are hiring for Queue Coordinator jobs? Cities in Iowa with the most Queue Coordinator job openings:
Queue Coordinator jobs near you
Infographic showing various Queue Coordinator job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Service Coordinator

Per Mar Security Services

Le Claire, IA • On-site

$16 - $18/hr

Full-time

Posted 5 days ago

Job description


Service Coordinator

Do you enjoy working in a fast-paced environment?

Are you customer-service oriented with the ability to multi-task?

We are looking for a detail-oriented, friendly and helpful person to join our Service Dispatch team!  

The Service Coordinator will schedule and monitor service calls for service technicians and Electronic Security customers, and provide excellent customer service to our clients and branch teammates.  This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.

This position can work from any office in our footprint.

What You’ll Be Doing:

  • Scheduling of service calls and assignment of job duties for technicians
  • Communicate professionally with customers and techs on status of service calls.
  • Track, update and maintain status of calls/service tickets in Service Queue and customer accounts.
  • Track and report all service work done.
  • When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.

 What You’ll Need:

  • High school diploma or general education degree (GED) is required 
  • Two years related experience/training in alarm monitoring or scheduling is preferred and/or two years of service dispatch related work in any industry.
  • Strong attention to detail
  • Strong Communication skills, both written and spoken
  • Ability to interpret notes in accounts and instructions given
  • Ability to multi-task and problem solve
  • Work cohesively in a team environment

Apply