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Qualtrics Survey Programmer Jobs (NOW HIRING)

Serigor, Inc.

UX Researcher (Remote)

Conshohocken, PA · On-site +1

Experience with software tools for gathering (Qualtrics, survey tools, Medallia, Full Story, Glass ... engineering leaders. * Skilled at communicating verbally and in writing to diverse audiences.

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Qualtrics Survey Programmer information

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How much do qualtrics survey programmer jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for qualtrics survey programmer in the United States is $39.54, according to ZipRecruiter salary data. Most workers in this role earn between $25.72 and $51.44 per hour, depending on experience, location, and employer.

What is the difference between Qualtrics Survey Programmer vs Data Analyst?

AspectQualtrics Survey ProgrammerData Analyst
Primary RoleDesigning, programming, and testing surveys within Qualtrics platformAnalyzing data, generating reports, and interpreting results
Skills & CertificationsQualtrics platform expertise, survey design, basic codingStatistical analysis, data visualization, Excel, SQL
Work EnvironmentMarket research, academic, or corporate research settingsBusiness intelligence, research, or analytics teams

While Qualtrics Survey Programmers focus on creating and programming surveys within the Qualtrics platform, Data Analysts interpret the data collected from these surveys to provide insights. Both roles often collaborate but require different skill sets and focus areas, with the programmer emphasizing survey setup and the analyst emphasizing data analysis.

What is a Qualtrics Survey Programmer?

A Qualtrics Survey Programmer is a professional who specializes in designing, building, and managing surveys using the Qualtrics platform. They are responsible for programming complex survey logic, customizing question flows, integrating surveys with other systems, and ensuring data quality. This role often involves working closely with researchers or stakeholders to translate their requirements into effective and user-friendly survey experiences. Additionally, Qualtrics Survey Programmers may analyze data outputs and troubleshoot technical issues within the platform.

What are some common challenges faced by Qualtrics Survey Programmers when creating complex surveys, and how can these be addressed?

Qualtrics Survey Programmers often encounter challenges such as implementing advanced logic, integrating custom code (e.g., JavaScript), and ensuring surveys work seamlessly across different devices. Managing large-scale surveys with multiple branching paths can also be intricate. These challenges can be addressed by staying updated on Qualtrics' latest features, collaborating closely with researchers to clarify requirements, and leveraging the robust Qualtrics user community and support documentation for troubleshooting and best practices.

What are the key skills and qualifications needed to thrive as a Qualtrics Survey Programmer, and why are they important?

To thrive as a Qualtrics Survey Programmer, you need strong analytical skills, experience in survey design, and a solid understanding of research methodologies, often supported by a degree in a quantitative field. Proficiency with the Qualtrics platform, including its logic, scripting (such as JavaScript), and data integration capabilities, is crucial. Attention to detail, problem-solving abilities, and effective communication are important soft skills for managing client requirements and troubleshooting complex survey flows. These skills ensure accurate data collection, seamless user experiences, and successful delivery of sophisticated research projects.
Infographic showing various Qualtrics Survey Programmer job openings in the United States as of May 2026, with employment types broken down into 47% Full Time, 41% Part Time, and 12% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $82,234 per year, or $39.5 per hour.
Customer Experience Management Consultant, Qualtrics

Customer Experience Management Consultant, Qualtrics

Deloitte

San Francisco, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services

Job description

Customer Experience Management Consultant, Qualtrics (Patient Experience Implementation)

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

Recruiting for this role ends on June 5, 2026

Work you'll do

As a Consultant in Deloitte's Customer Experience Management (CXM) practice, you will function as a hands-on Qualtrics implementation practitioner, supporting the deployment and configuration of Qualtrics Patient Experience (PX) solutions for health systems.

This role is implementation-focused, requiring experience building surveys, workflows, dashboards, and integrations within Qualtrics XM in provider (health system) environments.

You will work closely with senior team members and client stakeholders to configure, test, and deploy scalable PX programs.

As a consultant, you will:

  • Support end-to-end implementation of Qualtrics XM for Healthcare (Patient Experience) across health systems.
  • Build and configure patient experience surveys, including CAHPS/HCAHPS-aligned instruments, distribution logic, and automated triggers.
  • Develop workflows, alerts, and closed-loop feedback processes to enable timely service recovery and follow-up.
  • Configure dashboards, reporting, user roles, and permissions within Qualtrics.
  • Perform platform administration activities, including directory management and governance support.
  • Support integration efforts between Qualtrics and healthcare systems such as Epic, Cerner, and other platforms, including API-based data flows and survey triggering.
  • Assist with SSO/OIDC setup and help ensure alignment with security and HIPAA requirements.
  • Translate business and clinical requirements into scalable patient experience solutions and journey-based feedback programs.
  • Troubleshoot configuration and technical issues during build, testing, deployment, and post-launch stabilization.
  • Collaborate with IT, clinical, operational, and analytics teams to support delivery, testing, go-live, and actionable patient feedback reporting.

The team

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. 

Qualifications

Required:

  • Bachelor's degree in business, healthcare, technology, or related discipline.
  • Qualtrics XM Patient Experience Certification
  • 2+ years of hands-on Qualtrics implementation experience, including survey build, workflows, dashboards, and administration.
  • 1+ years direct experience working with health systems (providers) implementing Qualtrics Patient Experience solutions
  • 1+ years of experience with integrations involving EHR systems (Epic, Cerner) or similar healthcare platforms.
  • 1+ years pf experience working in a client-facing or project delivery environment.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve

Preferred:

  • Understanding of API integrations, SSO/OAuth, and data workflows (ETL) concepts.
  • Experience supporting CAHPS/HCAHPS or other patient experience programs.
  • Familiarity with Qualtrics XM Directory, iQ, and Healthcare modules.
  • Understanding of HIPAA and healthcare data privacy requirements.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills with both technical and non-technical stakeholders.
  • Experience supporting testing, go-live, and optimization activities.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#AMC_US

Qualifications:

Customer Experience Management Consultant, Qualtrics (Patient Experience Implementation)

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. 

Recruiting for this role ends on June 5, 2026

Work you'll do

As a Consultant in Deloitte's Customer Experience Management (CXM) practice, you will function as a hands-on Qualtrics implementation practitioner, supporting the deployment and configuration of Qualtrics Patient Experience (PX) solutions for health systems.

This role is implementation-focused, requiring experience building surveys, workflows, dashboards, and integrations within Qualtrics XM in provider (health system) environments.

You will work closely with senior team members and client stakeholders to configure, test, and deploy scalable PX programs.

As a consultant, you will:

  • Support end-to-end implementation of Qualtrics XM for Healthcare (Patient Experience) across health systems.
  • Build and configure patient experience surveys, including CAHPS/HCAHPS-aligned instruments, distribution logic, and automated triggers.
  • Develop workflows, alerts, and closed-loop feedback processes to enable timely service recovery and follow-up.
  • Configure dashboards, reporting, user roles, and permissions within Qualtrics.
  • Perform platform administration activities, including directory management and governance support.
  • Support integration efforts between Qualtrics and healthcare systems such as Epic, Cerner, and other platforms, including API-based data flows and survey triggering.
  • Assist with SSO/OIDC setup and help ensure alignment with security and HIPAA requirements.
  • Translate business and clinical requirements into scalable patient experience solutions and journey-based feedback programs.
  • Troubleshoot configuration and technical issues during build, testing, deployment, and post-launch stabilization.
  • Collaborate with IT, clinical, operational, and analytics teams to support delivery, testing, go-live, and actionable patient feedback reporting.

The team

Deloitte's Advertising, Marketing & Commerce team creates content and experiences that inspire action. We design and implement technology platforms for personalized marketing across all digital touchpoints, specializing in customer-centric B2B and B2C solutions. Our in-house agency engages customers throughout their journey, working on projects like AdTech, MarTech, campaign automation, CRM, and lead-to-loyalty orchestration. Join us to drive impactful customer interactions and business growth. 

Qualifications

Required:

  • Bachelor's degree in business, healthcare, technology, or related discipline.
  • Qualtrics XM Patient Experience Certification
  • 2+ years of hands-on Qualtrics implementation experience, including survey build, workflows, dashboards, and administration.
  • 1+ years direct experience working with health systems (providers) implementing Qualtrics Patient Experience solutions
  • 1+ years of experience with integrations involving EHR systems (Epic, Cerner) or similar healthcare platforms.
  • 1+ years pf experience working in a client-facing or project delivery environment.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel up to 50% on average based on the work you do and the clients and industries/sectors you serve

Preferred:

  • Understanding of API integrations, SSO/OAuth, and data workflows (ETL) concepts.
  • Experience supporting CAHPS/HCAHPS or other patient experience programs.
  • Familiarity with Qualtrics XM Directory, iQ, and Healthcare modules.
  • Understanding of HIPAA and healthcare data privacy requirements.
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication skills with both technical and non-technical stakeholders.
  • Experience supporting testing, go-live, and optimization activities.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $84,400 to $155,400.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#AMC_US

Education:Bachelor's DegreeEmployment Type:

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