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Quality Services Manager information

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$24K

$86.2K

$158K

How much do quality services manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for quality services manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What does a quality services manager do?

A Quality Services Manager is responsible for overseeing the quality assurance processes within an organization to ensure that products or services meet established standards. They develop quality control policies, conduct audits, and work with different departments to implement improvements. Additionally, they analyze data to identify trends and areas for improvement, and provide training to staff on quality standards. Their ultimate goal is to enhance customer satisfaction and ensure compliance with regulatory requirements.

What are the key skills and qualifications needed to thrive as a quality services manager, and why are they important?

To thrive as a Quality Services Manager, you need expertise in quality assurance methodologies, process improvement, and a relevant degree, often in engineering, business, or a related field. Familiarity with tools like Six Sigma, ISO standards, quality management systems (QMS), and related certifications (e.g., CQE or CQA) is typically required. Strong leadership, analytical thinking, and effective communication skills help drive team performance and foster a culture of continuous improvement. These skills and qualifications are vital to ensure products and services consistently meet regulatory requirements and exceed customer expectations.

How does a quality services manager typically collaborate with other departments to ensure consistent quality standards?

A Quality Services Manager works closely with teams across the organization, including production, supply chain, and customer service, to implement and maintain quality standards. They often facilitate cross-functional meetings, lead root cause analyses, and develop process improvements based on input from various departments. This collaborative approach ensures that quality objectives align with business goals and that any issues are addressed holistically. Regular communication and teamwork are essential for achieving consistent product or service quality.

What is the difference between Quality Services Manager vs Quality Assurance Supervisor?

AspectQuality Services ManagerQuality Assurance Supervisor
CertificationsISO 9001, Six Sigma, CQEISO 9001, Six Sigma, CQE
Work EnvironmentOversees multiple departments, strategic planningSupervises quality testing teams, operational focus
Employer & Industry UsageManufacturing, healthcare, service sectorsManufacturing, electronics, automotive
Search & Comparison IntentUnderstanding managerial roles in quality managementOperational quality oversight and team supervision

The Quality Services Manager and Quality Assurance Supervisor roles share similar certifications and industry environments but differ mainly in scope. The manager focuses on strategic oversight across departments, while the supervisor handles day-to-day quality testing and team supervision. Both roles are vital in maintaining quality standards within organizations.

What cities are hiring for Quality Services Manager jobs?

Cities with the most Quality Services Manager job openings:

What states have the most Quality Services Manager jobs?

States with the most job openings for Quality Services Manager jobs include:

What are popular job titles related to Quality Services Manager jobs?

For Quality Services Manager jobs, the most frequently searched job titles are:

Infographic showing various Quality Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

Client Services Manager

Silverdale, WA • On-site

BrightSpring Health Services
Health Care and Social Assistance • 10K+ employees
Learn more about BrightSpring Health Servicesexternal

$25 - $27/hr

Full-time

Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

BrightSpring Health Services rating

4.9

Company rating: 4.9 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

Job description

All Ways Caring HomeCare


Who we are looking for:

The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients.

  • Seeking a self-motivated professional with prior scheduling and management or supervisory experience
  • An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency
  • A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships
  • An experienced communicator and problem solver who is well-organized

What you will receive:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Flexible work schedules close to home
  • Retention and referral bonuses
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

What you will do:

Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes.

Responsibilities include, but not limited to:

  • Oversee quality care and overall client satisfaction
  • Supervise and provide guidance to the Caregivers who provide direct care to the clients served
  • Manage employee scheduling, identify problem situations, and implement proactive solutions
  • Maintain strong and positive relationships with referral partners, payor sources, and clients
  • Ensure proper documentation and record-keeping
  • Conduct periodic home visits and safety checks

What you will need:

  • Associate or bachelor’s degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements)
  • Accountable, reliable, and ability to work independently with good judgement
  • Valid driver’s license and auto insurance
  • Effective verbal and written communication
  • Excellent customer service skills

All Ways Caring HomeCaredelivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer’s/dementia care, respite care, and other programs. For more information, please visit www.allwayscaring.com. Follow us on Facebook and LinkedIn.


At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits:

  • Great company culture
  • Competitive pay with daily pay options available
  • Tuition reimbursement and campus partnerships
  • Retention and referral bonuses. Work with your friends
  • Benefits, Supplemental Plans, EAP, and 401K participation
  • Career growth and development opportunities 

USD $25.00 - $27.00 / Hour

What BrightSpring Health Services employees say

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