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Quality Process Improvement Manager Jobs in Delaware

PPG Industries, Inc.

OEM Quality Manager

Houston, DE · On-site

As the Quality Manager , you will be the quality leader for PPG's Delaware OEM manufacturing ... process audit programs to ensure compliance, product conformity, and continuous improvement.

Walmart

(USA) Manager II, Quality Engineer - Supply Chain

Camden, DE · On-site

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

Walmart

(USA) Manager II, Quality Engineer - Supply Chain

Bear, DE · On-site

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

Walmart

(USA) Manager II, Quality Engineer - Supply Chain

Milton, DE · On-site

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

Walmart

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

Qnity

Improvement Engineer - Poromerics

Newark, DE

$77K - $103K/yr

... use of management systems. * Exhibit the professionalism and behaviors expected in the plant ... Adheres strongly to the MOC process in their organization to ensure that reviews are completed ...

Walmart

(USA) Manager II, Quality Engineer - Supply Chain

Smyrna, DE · On-site

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

Walmart

(USA) Manager II, Quality Engineer - Supply Chain

Dover, DE · On-site

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

Walmart

(USA) Manager II, Quality Engineer - Supply Chain

Newark, DE · On-site

$104K - $156K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Leads process improvement tools and methods, such as 5S, root cause analysis, Six Sigma, and time ... Manages project execution of top-quality losses in the functional area. Assists in building the ...

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All JobsQuality Process Improvement JobsQuality Process Improvement Manager JobsQuality Process Improvement Manager Jobs in Delaware

Quality Process Improvement Manager information

What are the key skills and qualifications needed to thrive as a quality process improvement manager, and why are they important?

To thrive as a Quality Process Improvement Manager, you need expertise in process analysis, project management, and quality assurance, often supported by a degree in engineering, business, or a related field. Familiarity with Lean, Six Sigma methodologies, and tools such as statistical analysis software or quality management systems is typically required, with certifications like Six Sigma Green or Black Belt being advantageous. Strong leadership, problem-solving, and communication skills enable you to drive change and motivate cross-functional teams. These competencies are vital for identifying inefficiencies, implementing effective solutions, and fostering a culture of continuous improvement within an organization.

What is the difference between Quality Process Improvement Manager vs Quality Analyst?

AspectQuality Process Improvement ManagerQuality Analyst
CertificationsSix Sigma, Lean, CQEISO, Six Sigma Green Belt
Work EnvironmentLeadership, cross-departmental projectsData analysis, testing, inspection
Industry UsageManufacturing, healthcare, techManufacturing, software, healthcare

The Quality Process Improvement Manager focuses on leading initiatives to enhance processes and efficiency across departments, often requiring project management skills and strategic planning. In contrast, the Quality Analyst primarily conducts data analysis and inspections to ensure product or service quality. Both roles are vital in quality management but differ in scope, responsibilities, and focus areas.

What does a quality process improvement manager do?

A Quality Process Improvement Manager is responsible for analyzing existing business processes and identifying opportunities to enhance efficiency, quality, and productivity. They use methodologies such as Six Sigma, Lean, or Total Quality Management to design and implement improvements across various departments. Their role often involves collaborating with teams, monitoring key performance indicators, and ensuring compliance with industry standards to maintain high levels of quality and customer satisfaction.

What are some common challenges faced by quality process improvement managers when implementing new processes, and how can they be addressed?

Quality Process Improvement Managers often encounter resistance to change from staff, difficulty in aligning cross-functional teams, and challenges in quantifying the impact of new processes. Addressing these challenges involves clear communication about the benefits of proposed changes, involving key stakeholders early in the process, and utilizing data-driven metrics to track progress. Building strong relationships across departments and fostering a culture of continuous improvement can also smooth the transition and ensure long-term success.

What cities in Delaware are hiring for Quality Process Improvement Manager jobs?

Cities in Delaware with the most Quality Process Improvement Manager job openings:

Quality Process Improvement Manager jobs near you
Infographic showing various Quality Process Improvement Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Senior Business Process Engineer (Institutional Services)

M&T Bank

Wilmington, DE • On-site

$100K - $130K/yr

Full-time

Posted 5 days ago

M&T Bank rating

7.9

Company rating: 7.9 out of 10

Based on 186 frontline employees who took The Breakroom Quiz

79th of 171 rated banks

Job description

The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic program of continuous improvement to support the growth objectives. The goals of the program are to reduce operational issues and risks by standardizing processes, implementing best-practices in key areas, and adding new governance and control functions. In addition, long term digital transformation is required to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve. These two strategic focus areas are driving growth in overall business investment.
Overview:
We are seeking a Senior Business Process Engineer to join our Corporate Trust and Agency Services team. This role will focus on end-to-end process redesign to enhance operational efficiency, strengthen risk controls, and improve client experience. The ideal candidate will have deep expertise in Business Process Model and Notation (BPMN) and Microsoft Visio, with a proven track record of mapping and optimizing complex processes.
Primary Responsibilities:
  • Collaborate with stakeholders to define business requirements and ensure alignment with regulatory and compliance standards.
  • Interview process subject matter experts (SMEs), process owners, and Division managers to identify and understand their processes.
  • Assess risks, gaps, and control weaknesses within existing processes; identify risk-related issues needing escalation to management.
  • Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis.
  • Document information using analytical tools and techniques including spreadsheets and process maps; leverage Microsoft Visio and BPMN.
  • Document and map current state business processes and facilitate the design of an improved future state.
  • Ensure process documentation is built with consistent templates, fits into the broader process architecture, and is maintained according to governance procedures.
  • Drive continuous improvement initiatives, leveraging best practices in process improvement and operational excellence.
  • Support change management efforts to ensure successful adoption of redesigned processes.
  • Collaborate with change enablement teams on communication, training, and implementation of process changes.
  • Ensure official process documentation is consistent with approved procedures
  • Champion process excellence across Institutional Services by focusing on reducing costs, cycle time, errors, and risk, encompassing concepts of LEAN, Six Sigma, Change Management, and Problem-Solving methodologies.
  • Manage and formulate business opportunities in the long-term planning process, including development and adoption of business case, responsible for implementation of overall initiatives.
  • Develop and monitor measurement systems (e.g., KPIs/KRIs) to track process performance and operational metrics.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Scope of Responsibilities:
This position executes process re-engineering projects impacting multiple business lines within Institutional Services to improve efficiency, reduce expenses and provide improved service to customers.
Education and Experience Required:
Bachelor's degree and a minimum of 7 years' relevant work experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' relevant work experience.
Ability to document processes accurately, in detail, and using BPMN 2.0
5 years Financial Services Experience
Six Sigma Black Belt, Lean Certified or Agile certification
Strong verbal and written communication skills
Strong analytical and problem-solving skills to properly deconstruct the problem and determine viable solution options using data as a guide
Experience handling multiple tasks and working under time constraints in support of various assignments
Strong design and systems thinking skills
Education and Experience Preferred:
  • Minimum of a bachelor's degree in technical, finance, or business discipline
  • Minimum of 8 years' Process Improvement experience
  • FinTech or Corporate Trust experience
  • Experience with risk management practices (Risk and Control Assessments)
  • Self-motivated
  • Well-organized and detail-oriented
  • Proven success scaling process design practices across large, complex organizations
  • AI prompt engineering experience

Physical Requirements:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $118,200.00 - $197,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Wilmington, Delaware, United States of America

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