1

Quality Matters Jobs (NOW HIRING)

Serve as the primary point of contact for formal customer quality matters - complaints, quality questionnaires, regulatory inquiries, and quality-driven technical investigations (CAPA, MRB, 8D)

Serve as the primary point of contact for formal customer quality matters - complaints, quality questionnaires, regulatory inquiries, and quality-driven technical investigations (CAPA, MRB, 8D)

Perform quality inspections and process control activities throughout the manufacturing process ... This means you matter. Every individual needs to feel valued, supported, and treated fairly to do ...

Perform quality inspections and process control activities throughout the manufacturing process ... This means you matter. Every individual needs to feel valued, supported, and treated fairly to do ...

Provide leadership on quality matters in the plant and examine work for accuracy, neatness, and conformance to prescribed standards * Audit and inspect product and processes to ensure quality

Sarasota, FL Essential Duties & Responsibilities : • Act as customers point of contact for Quality matters, Quality tasks and escalations, either directly or using direct/indirect staff. • Define ...

QUALITY ENGINEER

Doral, FL · On-site

$66K - $86K/yr

Interface with customers and suppliers regarding quality matters when required QualificationsQuality Technician LevelRequired * 5+ years of manufacturing or inspection experience * Ability to read ...

Be Seen First

Quality Assurance Technician Boston, MA Shift: 1st and 2nd shift Payrate: $18 to $21 Join a growing production team where quality matters. We're hiring a dependable Quality Assurance Technician to ...

Sarasota, FL Essential Duties & Responsibilities : • Act as customers point of contact for Quality matters, Quality tasks and escalations, either directly or using direct/indirect staff. • Define ...

next page

Showing results 1-20

Quality Matters information

See salary details

$38.5K

$91K

$138.5K

How much do quality matters jobs pay per year?

As of Jun 22, 2026, the average yearly pay for quality matters in the United States is $91,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are Quality Matters and what do they do?

Quality Matters (QM) is an organization that focuses on ensuring the quality of online and blended courses through a set of research-based standards and a peer-review process. They provide a widely recognized rubric for evaluating course design, as well as professional development and certification for educators and institutions. QM helps institutions improve their online offerings by promoting continuous improvement and best practices in course design. Their work supports student success by ensuring that online courses are engaging, accessible, and aligned with learning objectives.

What are the key skills and qualifications needed to thrive as a Quality Manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality assurance processes, industry standards (such as ISO 9001), and strong analytical skills, typically backed by a relevant degree or professional certification. Familiarity with quality management systems (QMS), audit tools, and process improvement methodologies like Six Sigma or Lean is essential. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for driving continuous improvement and collaborating with cross-functional teams. These skills ensure consistent product or service quality, regulatory compliance, and enhanced customer satisfaction.

What are some common challenges faced by a Quality Matters Coordinator when implementing QM standards across multiple courses or departments?

One common challenge for a Quality Matters Coordinator is ensuring consistent application of QM standards across various courses and departments, especially when faculty have differing levels of experience with online teaching or instructional design. Coordinators often need to facilitate training and provide ongoing support to help instructors interpret and apply QM rubrics effectively. Building buy-in among faculty and aligning QM review processes with existing institutional workflows can also require strong communication and project management skills. Overcoming these challenges is essential for maintaining course quality and fostering a culture of continuous improvement.

What is the difference between Quality Matters vs Quality Assurance Specialist?

AspectQuality MattersQuality Assurance Specialist
CertificationsQuality Matters Certification, professional development in online course designISO 9001, ASQ certifications, industry-specific QA certifications
Work EnvironmentEducational institutions, online learning platformsManufacturing, software development, healthcare, various industries
Primary FocusEnsuring quality of online courses and instructional designMonitoring, testing, and ensuring product or service quality
Employer & Industry UsageEducational and e-learning sectorsManufacturing, tech, healthcare, and other industries

While both roles focus on quality, Quality Matters specializes in online course quality assurance and instructional design, whereas a Quality Assurance Specialist typically oversees product or service quality across various industries. The roles differ mainly in their scope and industry focus, but both require a strong understanding of quality standards and certifications.

More about Quality Matters jobs
What states have the most Quality Matters jobs? States with the most job openings for Quality Matters jobs include:
Infographic showing various Quality Matters job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $91,047 per year, or $43.8 per hour.
Course Designer / Media Technologist / Quality Matters Certified

Course Designer / Media Technologist / Quality Matters Certified

Bethune-Cookman University

Daytona Beach, FL • Hybrid

Full-time

Posted 12 days ago


Job description

Bethune-Cookman University
Job Title: Course Designer / Media Technologist / Quality Matters Certified - (Title III Grant-Funded Position)
Reporting Structure: Director- BJ Moore Center for Faculty Innovation
Division: Academic Affairs- Office of the Provost
Job Summary: The Course Designer / Media Technologist / Quality Matters Certified position for the BJ Moore Center for Faculty Innovation primarily supports faculty and staff in the development, design, delivery, and evaluation of technology-enhanced, hybrid, online and traditional courses. This position also serves as a consultant and coach providing relevant training in pedagogical strategies, teaching and learning assessments, Learning Management System (LMS) tools, and various instructional technologies to enhance the academic enterprise. The qualified individual will provide multimedia support for instruction through knowledge and skill in audio, video, and instructional technology.
Duties/Responsibilities:
  • Designs, delivers and implements programs, courses, resources, and services to develop faculty in the Essential Competencies of a B-CU Educator.
  • Designs, delivers and implements programs, resources and services to support faculty in the development of course and program curriculum in face-to-face, hybrid and online instructional modalities.
  • Works collaboratively to achieve established goals and outcomes for the Faculty amp; Instructional Development team.
  • Provides consultation and development for faculty in the design of course/program curricula and pedagogies in all instructional modalities according to established best practices, including learning outcomes, curriculum alignment, learning-centered teaching strategies and assessment.
  • Provides consultation and development for faculty in the selection and effective use of digital technologies, in all instructional modalities, according to established best practices.
  • Provides consultation for faculty in the design of individualized development plans aligned with the Essential Competencies of a B-CU Educator.
  • Effectively manages multiple course development projects from inception to completion, in accordance with established instructional design and curriculum development processes.
  • Designs and supervises production of learning resources in variety of formats including print, graphics, audio, video and animation technologies to support curriculum development and learning-centered course design.
  • Supports academic departments in the exploration and development of innovative teaching and learning strategies and materials.
  • Researches, articulates, and disseminates innovative best practices in faculty development, teaching, learning and technology, in all instructional modalities.
  • Develops and implements ongoing program assessment, to understand the program’s strengths and weaknesses and to establish a model of evidence-based program improvement.
  • Supports faculty in the continuing contract award process in conjunction with the Teaching/Learning Academy team.
  • Supports college-wide committees in issues related to teaching, learning and technology.
  • Assists faculty and staff in the development and improvement of course/program curriculum, learning outcomes and assessment activities in collaboration with, faculty, Academic Affairs and other college-wide colleagues.
  • Responsible for supervising, developing and evaluating assigned staff, as appropriate.
  • Performs other related duties as assigned.
Required Skills/Abilities:
  • Bachelor’s degree in educational technology, education, or related field of study.
  • Higher education instructional experience.
  • Production experience in print, video, and digital media
  • Experience teaching and or developing online courses/post-secondary teaching experience in both online and traditional learning environments.
  • Faculty development training experience.
  • Certification in Canvas, Quality Matters, etc.
  • Software proficiency working with various applications to enhance teaching and learning.
  • Proficiency in Learning Management Systems like the Canvas and Blackboard course management systems.
  • Ability to post and manage multimedia on social media sites (YouTube, Twitter, Facebook, LinkedIn).
  • Knowledge of streaming media solutions for higher education.
  • Proficiency in Adobe Creative Suite (emphasis in Photoshop, Premiere Pro, Acrobat Pro), Canva, Video Conferencing (Zoom, Panopto), VR/AR/Gamification software, and various Apple technologies.
Education and Experience:
Bachelor’s degree and 10 years of educational technology experience.
Preferred Skills, Experience and Education:
Master’s degree and 5 years of educational technology experience. Professional experience in an education setting is highly preferred.
Physical Requirements:
Requires some physical effort, i.e., some standing and walking, frequent light lifting (5-15lbs.); and manual dexterity in the operation of office equipment; extensive periods of time at a keyboard; occasional hours outside the normal University schedule.
The University does not discriminate on the basis of race, color, national and ethnic origin, sex, retaliation, marital status, religion or disability, or any other applicable local, state or federal regulation. Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX matters should be directed to the Office of Human Resources at 386-481-2049.
The university reserves the right to modify job descriptions at any time in its' attempts to improve the operations of the university