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Quality Matters Jobs (NOW HIRING)

As the Quality Control Manager , you will be responsible for overall management and implementation of internal quality and serve as the central point of contact for quality matters. EDUATION ...

Quality Manager

Manhattan, NY ยท On-site

$62 - $75/hr

This individual will serve as the primary authority on quality matters, with responsibility for ensuring compliance across both design and construction in alignment with contract requirements ...

Quality Engineer

Mundelein, IL

$73K - $94K/yr

... matters involving Larsen Manufacturing products โ€ข Receiving direct communications relating to quality problems from customer, purchasing, engineering, quality, customer service and sales personnel ...

Quality Engineer

Southbridge, MA ยท On-site

$90K - $150K/yr

Communicate directly with customers and suppliers on quality matters and interface during audits and visits. * Correlate or investigate variances of internal and customers' measurements. * Evaluate ...

Provides support to new business development relating to quality matters as needed * Draft preliminary Quality Plan, if appropriate * Provides cost and time estimates for anticipated quality ...

Quality Engineer

Arlington, VT ยท On-site

$70K/yr

Provides support to new business development relating to quality matters as needed * Draft preliminary Quality Plan, if appropriate * Provides cost and time estimates for anticipated quality ...

Serve as the primary point of contact for all on-site quality matters, working closely with Project Managers, Superintendents, subcontractors, architects, and client representatives. * Punch List ...

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Quality Matters information

See salary details

$38.5K

$91K

$138.5K

How much do quality matters jobs pay per year?

As of Jul 12, 2026, the average yearly pay for quality matters in the United States is $91,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are Quality Matters and what do they do?

Quality Matters (QM) is an organization that focuses on ensuring the quality of online and blended courses through a set of research-based standards and a peer-review process. They provide a widely recognized rubric for evaluating course design, as well as professional development and certification for educators and institutions. QM helps institutions improve their online offerings by promoting continuous improvement and best practices in course design. Their work supports student success by ensuring that online courses are engaging, accessible, and aligned with learning objectives.

What are the key skills and qualifications needed to thrive as a Quality Manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality assurance processes, industry standards (such as ISO 9001), and strong analytical skills, typically backed by a relevant degree or professional certification. Familiarity with quality management systems (QMS), audit tools, and process improvement methodologies like Six Sigma or Lean is essential. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for driving continuous improvement and collaborating with cross-functional teams. These skills ensure consistent product or service quality, regulatory compliance, and enhanced customer satisfaction.

What are some common challenges faced by a Quality Matters Coordinator when implementing QM standards across multiple courses or departments?

One common challenge for a Quality Matters Coordinator is ensuring consistent application of QM standards across various courses and departments, especially when faculty have differing levels of experience with online teaching or instructional design. Coordinators often need to facilitate training and provide ongoing support to help instructors interpret and apply QM rubrics effectively. Building buy-in among faculty and aligning QM review processes with existing institutional workflows can also require strong communication and project management skills. Overcoming these challenges is essential for maintaining course quality and fostering a culture of continuous improvement.

What is the difference between Quality Matters vs Quality Assurance Specialist?

AspectQuality MattersQuality Assurance Specialist
CertificationsQuality Matters Certification, professional development in online course designISO 9001, ASQ certifications, industry-specific QA certifications
Work EnvironmentEducational institutions, online learning platformsManufacturing, software development, healthcare, various industries
Primary FocusEnsuring quality of online courses and instructional designMonitoring, testing, and ensuring product or service quality
Employer & Industry UsageEducational and e-learning sectorsManufacturing, tech, healthcare, and other industries

While both roles focus on quality, Quality Matters specializes in online course quality assurance and instructional design, whereas a Quality Assurance Specialist typically oversees product or service quality across various industries. The roles differ mainly in their scope and industry focus, but both require a strong understanding of quality standards and certifications.

More about Quality Matters jobs
What states have the most Quality Matters jobs? States with the most job openings for Quality Matters jobs include:
Infographic showing various Quality Matters job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,047 per year, or $43.8 per hour.

Sr. Supervisor / Supervisor III, QA (Filling and Utilities)

GRIFOLS, S.A.

Clayton, NC โ€ข On-site

Full-time

Posted 28 days ago


Job description

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Shift: Day Shift
Sr. Supervisor, Quality Assurance / Supervisor III, Quality Assurance:
Summary for Sr. Supervisor, QA:
The Sr. Supervisor, Quality Assurance is responsible for supervising or overseeing a group of employees or a Quality Assurance system, program, project, etc. Participates in employee relations matters and is responsible for performance management in area of responsibility. May facilitate technical and non-technical training. Specific duties will depend on the assignment and may include; review of manufacturing or testing records, preparation or review of failure investigations, product/raw material sampling and/or testing, sampling/testing/data analysis of environmental monitoring samples and data, auditing, data analysis for stability, etc. The incumbent is a professional with high technical competency who leads project or discipline teams. May make Quality decisions for the team. The employee influences the direction of complex projects and communicates with all levels of employees. The incumbent and provides leadership and guidance to others. The employee may be responsible for training other employees and is a fully qualified professional. Serves as a delegate for the Quality Manager.
Primary responsibilities for the Sr Supervisor QA role:
  • Supervise or oversee all aspects of a group of employees and/or a Quality system, program, or project.
  • Ensures compliance with company policies and procedures and is responsible for optimum use of staff and technical capabilities within defined areas.
  • Provides technical / non-technical expertise on quality-related matters.
  • Provides guidance or may consult with manufacturing and internal regulatory departments on Quality matters.
  • Follows cGMP and department safety practices.
  • Provides effective leadership to employees in Quality.
  • Demonstrates high levels of values and integrity.
  • May consult with Quality Sr. Management regarding key decisions which need to be made within his/her defined area of responsibility.
  • Demonstrated ability to independently make sound quality decisions
  • Demonstrated ability to independently influence decision makers in other departments.
  • Preparation/review/approval of regulatory documents
  • Preparation of sections of the Annual Product Review as well as the overall APR
  • Interacts regularly with members of management and as needed with regulatory officials.
  • Other duties as assigned or as specified in the "Additional Responsibilities" section below may apply.

Summary for Supervisor III QA:
The Supervisor III, Quality Assurance is responsible for supervising or overseeing a group of employees or a Quality Assurance system, program, project, etc. Participates in employee relations matters and is responsible for performance management in area of responsibility. May facilitate technical and non-technical training. Responsibilities may also include advanced roles (such as author, reviewer, approver, administrator or coordinator) in all quality systems such as Change Control, Discrepancy Management, Quarantine, Batch Release, SAP, SAP Quality Module, Documentation, and Annual Product Reviews as well as provide Quality input for Validation projects, capital engineering projects, clinical studies, stability studies, ETPs, and Regulatory submissions. Responsible for representing Quality meetings. The employee may be responsible for training or supervising other employees and is a fully qualified professional who requires minimal supervision.
Primary responsibilities for the Supervisor III QA role:
  • Supervise or oversee all aspects of a group of employees and/or a Quality system, program, or project.
  • Ensures compliance with company policies and procedures and is responsible for optimum use of staff and technical capabilities within defined areas.
  • Provides technical / non-technical expertise on quality-related matters.
  • Provides guidance or may consult with manufacturing and internal regulatory departments on Quality matters.
  • Follows cGMP and department safety practices.
  • Provides effective leadership to employees in Quality.
  • Demonstrates high levels of values and integrity.
  • May consult with Quality Sr. Management regarding key decisions which need to be made within his/her defined area of responsibility.
  • Demonstrated ability to independently make sound quality decisions
  • Demonstrated ability to independently influence decision makers in other departments.
  • Other duties as assigned or as specified in the "Additional Responsibilities" section below may apply.

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
Education and Requirements:
Candidates for the Sr. Supervisor QA:BS/BA preferably in a STEM (Science, Technology, Engineering, and Mathematics) discipline with minimum of 8 years relevant experience. A minimum of BA/BS is required.
Candidates for the Supervisor III-QA: BS/BA degree preferably in STEM (Science, Technology, Engineering, and Mathematics) discipline with a minimum of 6 years relevant experience, or equivalent combination of education and experience.
Knowledge, Skills, and Abilities
Excellent communication skills (written and verbal) with familiarity with domestic (i.e. Food and Drug Administration) and applicable foreign regulatory agency requirements/guidelines.
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
Location: NORTH AMERICA : USA : NC-Clayton:USNC0002 - Clayton
Learn more about Grifols