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Quality Matters Jobs (NOW HIRING)

Quality Engineer

Southbridge, MA · On-site

$90K - $150K/yr

Communicate directly with customers and suppliers on quality matters and interface during audits and visits. * Correlate or investigate variances of internal and customers' measurements. * Evaluate ...

... matters What we would like you to bring Bachelor's degree in a related field or equivalent combination of education and experience 3+ years of experience in a full-time quality role 3+ or more years ...

Serve as the primary point of contact for all on-site quality matters, working closely with Project Managers, Superintendents, subcontractors, architects, and client representatives. * Punch List ...

Quality Manager

Atlanta, GA · On-site

$234K/yr

Lead relationship with client with respect to all quality management matters project-wide and lead project quality meetings with all key internal and external stakeholders. * Identify opportunities ...

Serve on the Program Quality Team as the Quality interface to customers for all Quality matters * Ensure all applicable elements, product technical and quality standards, and process quality ...

... matters What we would like you to bring Bachelor's degree in a related field or equivalent combination of education and experience 3+ years of experience in a full-time quality role 3+ or more years ...

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Quality Matters information

See salary details

$38.5K

$91K

$138.5K

How much do quality matters jobs pay per year?

As of Jun 22, 2026, the average yearly pay for quality matters in the United States is $91,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,500.00 and $110,000.00 per year, depending on experience, location, and employer.

What are Quality Matters and what do they do?

Quality Matters (QM) is an organization that focuses on ensuring the quality of online and blended courses through a set of research-based standards and a peer-review process. They provide a widely recognized rubric for evaluating course design, as well as professional development and certification for educators and institutions. QM helps institutions improve their online offerings by promoting continuous improvement and best practices in course design. Their work supports student success by ensuring that online courses are engaging, accessible, and aligned with learning objectives.

What are the key skills and qualifications needed to thrive as a Quality Manager, and why are they important?

To thrive as a Quality Manager, you need expertise in quality assurance processes, industry standards (such as ISO 9001), and strong analytical skills, typically backed by a relevant degree or professional certification. Familiarity with quality management systems (QMS), audit tools, and process improvement methodologies like Six Sigma or Lean is essential. Attention to detail, problem-solving abilities, and effective communication are crucial soft skills for driving continuous improvement and collaborating with cross-functional teams. These skills ensure consistent product or service quality, regulatory compliance, and enhanced customer satisfaction.

What are some common challenges faced by a Quality Matters Coordinator when implementing QM standards across multiple courses or departments?

One common challenge for a Quality Matters Coordinator is ensuring consistent application of QM standards across various courses and departments, especially when faculty have differing levels of experience with online teaching or instructional design. Coordinators often need to facilitate training and provide ongoing support to help instructors interpret and apply QM rubrics effectively. Building buy-in among faculty and aligning QM review processes with existing institutional workflows can also require strong communication and project management skills. Overcoming these challenges is essential for maintaining course quality and fostering a culture of continuous improvement.

What is the difference between Quality Matters vs Quality Assurance Specialist?

AspectQuality MattersQuality Assurance Specialist
CertificationsQuality Matters Certification, professional development in online course designISO 9001, ASQ certifications, industry-specific QA certifications
Work EnvironmentEducational institutions, online learning platformsManufacturing, software development, healthcare, various industries
Primary FocusEnsuring quality of online courses and instructional designMonitoring, testing, and ensuring product or service quality
Employer & Industry UsageEducational and e-learning sectorsManufacturing, tech, healthcare, and other industries

While both roles focus on quality, Quality Matters specializes in online course quality assurance and instructional design, whereas a Quality Assurance Specialist typically oversees product or service quality across various industries. The roles differ mainly in their scope and industry focus, but both require a strong understanding of quality standards and certifications.

More about Quality Matters jobs
What states have the most Quality Matters jobs? States with the most job openings for Quality Matters jobs include:
Infographic showing various Quality Matters job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $91,047 per year, or $43.8 per hour.

Quality Engineer

SCHOTT AG

Southbridge, MA • On-site

$90K - $150K/yr

Other

Posted 17 hours ago


Job description

About us

Our Business Unit Lighting and Imaging offers challenging lighting and image transmission solutions for applications in the markets of automotive, aviation, medical devices, as well as industrial and safety engineering. With production units in Europe, North-America and the worldwide SCHOTT sales organization Lighting and Imaging is a leading supplier for fiber optic components.

Your Contribution
  • Acquire in-depth, hands-on knowledge of product specifications and internal production processes.
  • Assist R&D and Sales by reviewing customer requirements, applicable standards, and associated customer specifications.
  • Translate detailed customer, regulatory, or military specifications to production appropriate detail.
  • Collaborate with Sales team and customers to resolve unclear/conflicting specifications.
  • Communicate directly with customers and suppliers on quality matters and interface during audits and visits.
  • Correlate or investigate variances of internal and customers' measurements.
  • Evaluate internal rejections and customer returns, investigate root cause and collaborate with applicable departments, facilitating preventative action.
  • Support the Mexico Team on quality and process issues, supplier and customer correspondence, and customer returns.
  • Collaborate with various SCHOTT sites worldwide operating as suppliers or customers to SCHOTT L&I.
  • Study processes and, in conjunction with Metrology Engineer, install appropriate data collection techniques for process/product control.
  • Develop and update Quality processes and procedures.
  • Draft and update documentation, such as control plans, process flows, PFMEAs, routing, inspection plans, etc.
Your Profile
  • BS in Engineering, or similar technical discipline.
  • Two (2) years related experience in a manufacturing environment, preferably in the field of optics.
  • Ability to interpret technical drawings and specifications.
  • Working knowledge of GD&T and how to evaluate.
  • Hands on experience with manual measurement tools (calipers, micrometers, indicators, etc.) and electronic measurement equipment (vision systems, optical microscopes, comparators, etc.).
  • Experience in product and process audits.
  • Experience in following / maintaining an ISO 9001, 13485, AS9100 Quality Management System.
  • Strong analytical ability and a disciplined problem-solving approach.
  • Computer proficiency and experience using Microsoft Office software.
  • Must be able to read, write, and speak English.
  • Effective communication skills: listening, writing, speaking and oral presentations.
  • Self-motivated and results oriented.
  • Able and willing to work independently and in a team structure.
  • "Hands on" and integrated mentality.
  • Desire to challenge status quo with "outside the box" thinking.
  • Due to the nature of work performed at this facility, US Person status is required.

Total Compensation Pay Range: $90,000-$150,000
Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience.

Your Benefits

At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.

Please feel free to contact us