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Quality Assurance Program Manager Jobs in Illinois

Navtech, Inc.

QA Program Manager

Chicago, IL · On-site +1

Job Title: QA Program Manager Location: Chicago, IL, 100% Remote Duration: 12+ Months contract We are looking for a QA Program Lead. Someone who has run testing across multiple workstreams for ...

PharmaCannis

IL - QA Manager

Schaumburg, IL · On-site

The Quality Assurance Manager will be responsible for the design, development and implementation of all aspects of a Software Quality Assurance Program in the business. Essential Functions ...

DHL

Quality Assurance Supervisor

Monee, IL · On-site

$55K - $90K/yr

Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements.

New

DPDHL

Quality Assurance Supervisor

Monee, IL

$55K - $90K/yr

Supervisor supporting a specific quality assurance program and quality control activities in support of site compliance of the DHL Quality Management System and customer and regulatory requirements.

New

Tempus

Sr. Manager, Quality Assurance

Chicago, IL · On-site

Manage the day-to-day operations of the clinical QA audit program, including the practical execution and scheduling of internal, client, and vendor audits. * Manage the clinical supplier/vendor ...

Versiti, Inc.

Manager Quality Assurance

Aurora, IL

$100K/yr

Manage site Quality Assurance program including but not limited to calibration management, monitoring of compliance to defined processes (e.g. sampling, competency checks, Key Performance Indicators ...

Versiti, Inc.

Manager Quality Assurance

Aurora, IL · On-site

$100K/yr

Manage site Quality Assurance program including but not limited to calibration management, monitoring of compliance to defined processes (e.g. sampling, competency checks, Key Performance Indicators ...

Versiti, Inc.

Manager Quality Assurance

Aurora, IL · On-site

$100K/yr

Manage site Quality Assurance program including but not limited to calibration management, monitoring of compliance to defined processes (e.g. sampling, competency checks, Key Performance Indicators ...

Tempus

Sr. Manager, Quality Assurance

Chicago, IL

Manage the day-to-day operations of the clinical QA audit program, including the practical execution and scheduling of internal, client, and vendor audits. * Manage the clinical supplier/vendor ...

Hi-Tech Solutions

QA Manager

Chicago, IL

The QA Manager leads a team of analysts and technicians to execute software testing patterns for multiple insurance software programs, as well as coordinate User Acceptance Testing. The position will ...

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All JobsQuality Assurance Program JobsQuality Assurance Program Manager JobsQuality Assurance Program Manager Jobs in Illinois

Quality Assurance Program Manager information

See Illinois salary details

$34.4K

$116.7K

$177.1K

How much do quality assurance program manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for quality assurance program manager in Illinois is $116,704.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,200.00 and $153,900.00 per year, depending on experience, location, and employer.

What does a quality assurance program manager do?

A Quality Assurance Program Manager oversees the development and implementation of quality assurance processes within an organization. They ensure that products or services meet established standards of quality, reliability, and performance. This role involves coordinating QA teams, developing testing strategies, analyzing data, and working closely with other departments to resolve quality issues. They also play a key role in continuous improvement by identifying trends and recommending process enhancements. Ultimately, they help ensure customer satisfaction and regulatory compliance.

What are the key skills and qualifications needed to thrive as a quality assurance program manager?

To thrive as a Quality Assurance Program Manager, you need expertise in quality management systems, process improvement, and a relevant bachelor's degree, often in engineering or a related field. Familiarity with tools like ISO 9001 standards, Six Sigma methodologies, and QA software platforms such as Jira or Quality Center is typically required, along with certifications like ASQ or Six Sigma Black Belt. Strong leadership, analytical thinking, and effective communication skills help you manage teams and collaborate across departments. These skills ensure that quality standards are met, risks are mitigated, and products or services consistently meet customer and regulatory requirements.

How does a quality assurance program manager typically collaborate with cross-functional teams to ensure product quality?

A Quality Assurance Program Manager frequently partners with departments such as product development, engineering, and operations to embed quality standards throughout the product lifecycle. They facilitate regular meetings, coordinate testing schedules, and align on quality metrics to ensure everyone is working toward the same goals. This collaborative approach helps quickly identify and address potential issues, streamlining the path to consistent, high-quality outcomes. Effective communication and relationship-building are essential skills for managing these cross-functional efforts.

What is the difference between Quality Assurance Program Manager vs Quality Control Supervisor?

AspectQuality Assurance Program ManagerQuality Control Supervisor
CertificationsASQ CQE, Six Sigma, PMPISO 9001, Six Sigma, CQE (optional)
Work EnvironmentOversees quality systems across departments, strategic planningSupervises daily inspection and testing activities
Employer & Industry UsageManufacturing, aerospace, healthcare, softwareManufacturing, production, industrial settings

The Quality Assurance Program Manager focuses on developing and maintaining quality systems and processes, ensuring compliance and continuous improvement. In contrast, the Quality Control Supervisor manages daily inspection and testing to ensure products meet quality standards. Both roles are essential in quality management but differ in scope and responsibilities.

Is a quality assurance program manager a stressful job?

A quality assurance program manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often requires attention to detail, problem-solving skills, and the ability to handle pressure during audits or product launches.

What are popular job titles related to Quality Assurance Program Manager jobs in Illinois?

For Quality Assurance Program Manager jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Quality Assurance Program Manager jobs in Illinois look for?

The top searched job categories for Quality Assurance Program Manager jobs in Illinois are:

What cities in Illinois are hiring for Quality Assurance Program Manager jobs?

Cities in Illinois with the most Quality Assurance Program Manager job openings:

Quality Assurance Program Manager jobs near you
Infographic showing various Quality Assurance Program Manager job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $116,704 per year, or $56.1 per hour.

QA Program Manager

Navtech, Inc.

Chicago, IL • On-site, Remote

Contractor

Re-posted 19 days ago

Job description

Job Title: QA Program Manager
Location: Chicago, IL, 100% Remote
Duration: 12+ Months contract
We are looking for a QA Program Lead. Someone who has run testing across multiple workstreams for Testing, driving testing vectors of:
  • Manual
  • Automation
  • System Integration
  • End to End
  • Performance
  • Data Migration

In addition to driving those efforts, this person needs to have been responsible for building testing strategies for a large organization, again, across multiple workstreams and applications that include:
  • Services layer (an example is an enterprise services platform)
  • Data, including relational, non-relational, and big data (ex., data warehouses and data lakes)
  • BI & Reporting
  • Front-end websites
  • Nice to have: point-of-sale systems

QA Program Lead
Looking for a QA Program Lead, someone who has run testing across multiple workstreams for testing driving testing vectors. QA Program Lead provides leadership and direction to optimize software quality, supporting strategic business initiatives. The role collaborates with IT leadership and global business stakeholders in establishing overall strategy, methodology, and approach for software quality assurance (including automation) for new initiatives and projects, as well as continuous improvement of existing automation. This position leads a team of quality engineers and analysts, who in turn engage with IT, Product and Business organizations performing complex project and production delivery related work. Collaborates with cross functional teams, including 3rd party vendors and manages resources across multiple vendor suppliers to achieve desired objectives.
The ideal candidate will have significant experience testing medium - large scale, multi-system integrated applications, ideally in the e-commerce and digital industry. Their experience will demonstrate that they have a solid understanding of and follow Quality Assurance best practices yet know when flexibility within those guidelines is acceptable. Candidates must have a clear understanding of agile software development methodologies and have worked in several successful programs. They will have solid technical skills, which will be used to not only find, but also troubleshoot and research problems and issues when they arise. They will understand the benefits of test automation and will have been a part of a team that has successfully used both automation and manual testing in the past.
They will have strong communication skills, demonstrating their ability to collaborate with not only other QA people but also with developers, project managers and various levels of management. They will be effective in the use of their time, demonstrate a strong sense of project urgency, and with an ability to work under pressure while still delivering on schedule. Their experience will show that they can effectively work on multiple projects at one time - prioritizing their daily work to meet the needs of the projects.
They are personable, approachable, willing to help others, able to work under minimal supervision and not easily distracted from their tasks.
YOU ARE:
  • A problem-solver with critical thinking skills
  • An excellent presenter and communicator, both written and verbal
  • Highly organized with solid time management and project management skills
  • Experienced managing QA team of individual contributors spread across multiple programs
  • Experienced in both Manual and Automation testing
  • Curious and user focused

Overview
  • Balance resource assignments to consistently support projected deployment schedules across multiple programs and multiple work streams.
  • Provide strategic quality thought-leadership during planning and execution of major corporate IT initiatives/projects.
  • Formally supervise, mentor the team (including delivery partners) on functional testing best practices to promote delivery optimization.
  • Manage, coach and drive talent development for a team of Quality Analysts & Engineers
  • Create and/or oversee the creation and approval of project test cases and QA-related documentation.
  • Create and gain project approval on project test plans across the various programs & projects.
  • Provide accurate and justifiable estimates for QA resources and testing schedules.
  • Works with Business customers in understanding and clarifying requirements and stories across multiple programs and projects.
  • Effectively execute tests and records results working with others to identify and resolve defects.
  • Incorporates test automation as part of their work process.
  • Collaborate with onshore and offshore team members across multiple programs and work tracks on all project related testing.

Experience
  • 3+ years experience leading cross-functional software quality organization for functional (including Integrations with 3rd Party Apps) and non-functional (Automation, Performance) testing.
  • Experience managing a QA team of individual contributors spread across multiple programs, with at least 10 direct reports, including a mix of temporary/contract employees from multiple vendor partners who are co-located Onshore and Offshore.
  • Demonstrated ability to provide effective leadership, training, and development of others
  • Minimum 5-10 years' software quality assurance experience.
  • Minimum 5-10 years' functional and back-end testing of e-commerce websites and backend applications, including order management systems.
  • Minimum 5-10 years' hands-on experience using industry standard software QA tools.
  • Strong knowledge of SDLC and Agile methodology as well as experience testing on an Agile team.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Excellent test resource planning and test scheduling skills.
  • Ability to produce effective software test plans and test cases.
  • Proven ability to provide project testing estimates.
  • Solid understanding of build tools and software configuration management standards.
  • High level understanding of design/development methodologies and project management concepts.
  • Ability to work effectively and produce consistent results with minimum supervision.
  • Strong communication and leadership skills with ability to communicate with all levels of the organization from senior management down to staff level.
  • Strong work ethic, positive attitude, and excellent collaboration skills.
  • Proven track record working remotely on a distributed team.
  • Dedicated internet connection that is reliable.

Must Haves:
  • Proven experience as a QA Program Lead who has run testing across multiple workstreams for Testing, driving testing vectors of:
    • Manual
    • Automation
    • System Integration
    • End to End
    • Performance
    • Data Migration
  • Demonstrated experience for building testing strategies for a large organization, again, across multiple workstreams and applications that include:
    • Services layer (an example is an enterprise services platform)
    • Data including relational, non-relational, and big data - ex) data warehouses/data lakes
    • BI & Reporting
    • Front-end websites
    • Nice to have: Point of Sale systems
  • Experience and/or working knowledge in a broad range of platforms, environments and tools, including, but not limited to, the following (or equivalent) technologies:
    • Experience in Manual and Automation testing
    • Experience creating test automation scripts.
    • Strong Javascript based Automation framework (candidates having JS based automation framework experience in Playwright, CypressIO and/or WebdriverIO will be given higher priority.
    • Strong Java based API framework
    • Strong API test experience using Postman
    • Basic knowledge of database concepts and SQL for creating test data.
    • Excellent communication skills
    • Degree in computer science or a related technical field.

Thanks for your valuable time!!!
Best Regards,
Kevin Smith | kevin@navtechusa.com| kevinsmithrecruiter2015@gmail.com
Talent Acquisition Lead |NAVTECH INC |www.navtechusa.com
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About Navtech

Sourced by ZipRecruiter

Industry

Civil engineering construction

Company size

11 - 50 Employees

Headquarters location

New Bloomfield, PA, US

Year founded

1996

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