Quality Performance Manager Jobs in Illinois (NOW HIRING)

You know how to turn professional relationships into real business.

You are comfortable walking into a room of designers, remodelers, builders, real estate professionals, or referral partners and creating trust quickly. You know the difference between a pleasant conversation and a commercially valuable relationship. You follow through. You use CRM systems well. You know how to build momentum over time.

At Inspired Closets Chicago, you will build a high-value network of trade and referral partners throughout the Chicagoland market.

You will represent the Inspired Closets brand in the market, open doors with the right partners, create productive showroom experiences, and deliver warm, well-positioned opportunities to our Sales Design Consultants.

You will own the relationship-building process from initial outreach through partner activation while maintaining disciplined follow-up, clear CRM visibility, and accurate lead attribution.

You will bring energy to the market, structure to the pipeline, and better opportunities to the sales team.

You will:

• identify and prioritize high-value trade and referral partners across the Chicagoland market
• build relationships with interior designers, remodelers, real estate professionals, professional organizers, select builders, and adjacent premium home-service providers
• re-engage inactive or underdeveloped partner relationships with meaningful future potential
• develop and maintain a disciplined rhythm of outreach, meetings, follow-up, and partner activation
• attend local industry events, expos, association meetings, and trade partner gatherings
• become a visible, trusted representative of Inspired Closets within the local design and home-improvement community

You will:

• convert partner relationships into qualified appointments and project opportunities
• identify partners with active projects and near-term referral potential
• prepare clean, well-positioned handoffs to the appropriate Sales Design Consultant
• provide the design team with relevant background, partner expectations, and client context
• maintain ownership of the broader partner relationship after individual opportunities are handed off
• help improve the quality, readiness, and value of opportunities entering the sales process

You will:

• use the Inspired Closets showrooms as strategic tools for partner engagement, trust-building, and lead generation
• organize showroom tours, partner introductions, educational presentations, and small curated events
• help partners understand what their clients will experience when working with Inspired Closets
• create a consistent rhythm of experiences that produce follow-up conversations and qualified opportunities
• use the showroom to demonstrate design possibilities, product quality, professionalism, and the value of the complete client experience

You will:

• maintain accurate, current records for all partner activity, meetings, next steps, referrals, and opportunities
• use the company CRM and Referral Rock to manage follow-up and preserve clean lead-source attribution
• track partner movement from initial outreach through active referral status
• provide leadership with reliable visibility into activity, pipeline, opportunity quality, and results
• use data to identify which partner categories, messages, and activities are producing the strongest return
• manage your pipeline with the same discipline you bring to building relationships

You will:

• work closely with Sales Design Consultants to improve opportunity quality and handoff effectiveness
• build internal confidence by bringing the team better-prepared, better-fit prospects
• learn the company’s design process and software to communicate possibilities credibly with partners and review plans or blueprints when appropriate
• bring useful market intelligence back to leadership, including partner needs, buyer expectations, competitive activity, active projects, and emerging opportunities
• help the sales team improve results by creating stronger conditions before the sales conversation begins

You have:

• five or more years of successful business development, outside sales, referral-channel, partnership-development, or related growth experience
• a demonstrated record of building relationships that produced measurable revenue
• experience in home improvement, remodeling, interior design, cabinetry, millwork, architectural products, premium residential services, or a closely related field
• a strong understanding of the relationships among designers, remodelers, builders, real estate professionals, and premium homeowners
• confidence representing a respected brand in professional and affluent-client environments
• strong prospecting, meeting-setting, follow-up, and partner-development skills
• advanced comfort with CRM systems, pipeline management, reporting, and lead attribution
• clear, professional written and verbal communication skills
• strong planning and time-management habits across daily, weekly, monthly, and quarterly priorities
• the ability to work independently while collaborating closely with leadership and the sales design team
• a valid driver’s license and the ability to travel throughout the Greater Chicago area

You:

• enjoy opening doors and building relationships from the ground up
• know how to distinguish a valuable partner from a pleasant conversation
• follow through without needing repeated reminders
• manage your pipeline and CRM as seriously as you manage your relationships
• are comfortable hosting a showroom event, meeting a builder on-site, or presenting to a design firm
• take pride in making a sales team more effective
• enjoy building a market presence and becoming known within the right professional circles
• want your work to produce visible commercial results
• are motivated by a compensation structure that rewards performance and business contribution

The anticipated Year 1 on-target earnings are $110,000 to $125,000, with additional upside available when you exceed partner-development and revenue goals.

Inspired Closets Chicago designs and installs customized organization solutions that help homeowners create more functional, beautiful, and enjoyable spaces.

You will join a team that combines thoughtful design, high-quality products, professional installation, and a deeply personal client experience.

You will help build the company’s next stage of growth by making Inspired Closets an even stronger resource for the designers, remodelers, builders, real estate professionals, and other trusted advisors who serve Chicago-area homeowners.

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