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Quality Assurance Lab Manager Jobs in Michigan (NOW HIRING)

Request Foods

Lab Manager

Holland, MI

Lab Manager Reports to: Director of Quality Services Department: Quality Location: Holland, MI ... in quality assurance * Demonstrated success leading a team * Knowledge of current USDA/FDA ...

Ilitch

Manager, Quality Assurance - Bakery

Detroit, MI · On-site

In this role, you will lead and manage the quality assurance programs, policies and initiatives for ... Coordinates samples from distribution centers, sanitation audits and lab testing. * Assists ...

Simos

Quality Assurance Manager

Grand Rapids, MI · On-site

$40.75 - $43.25/hr

Description We are seeking an experienced Quality Assurance Manager to lead our QA team and ensure that all products meet the highest standards of quality and safety. This role is responsible for ...

SkySync

Quality Assurance Manager

Ann Arbor, MI · On-site

Our QA Manager directs SkySync testing efforts and implements best practices. This position implements best practices and makes tough calls about quality and release readiness. In addition, the ...

REQUEST FOODS INC

Lab Manager

Holland, MI · On-site

$100 - $125/hr

Request Foods is seeking a Lab Manager . In this role your primary mission is to protect the health ... in quality assurance * Demonstrated success leading a team * Knowledge of current USDA/FDA ...

GT Independence

Quality Assurance Manager

Sturgis, MI · On-site

$75K - $85K/hr

The Quality Assurance Manager is responsible for leading and overseeing the organization's comprehensive quality assurance, compliance, and continuous quality improvement activities. Reporting to the ...

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Quality Assurance Lab Manager information

What does a quality assurance lab manager do?

A Quality Assurance Lab Manager oversees laboratory operations to ensure that products and processes meet established quality standards and regulatory requirements. They are responsible for managing lab personnel, developing and implementing quality control procedures, and ensuring accurate testing and documentation. Additionally, they collaborate with other departments to resolve quality issues and support continuous improvement initiatives. Their role is vital in maintaining product safety, compliance, and reliability.

What are the key skills and qualifications needed to thrive as a quality assurance lab manager?

To thrive as a Quality Assurance Lab Manager, you need expertise in laboratory procedures, quality control standards, and a relevant degree in science or engineering. Familiarity with laboratory information management systems (LIMS), ISO certifications, and statistical analysis tools is typically required. Strong leadership, attention to detail, and effective communication are vital soft skills for managing teams and ensuring protocol compliance. These skills and qualities are essential for maintaining product integrity, regulatory compliance, and operational efficiency in a laboratory environment.

What are the typical challenges faced by a quality assurance lab manager when implementing new testing protocols?

A Quality Assurance Lab Manager often encounters challenges such as resistance to change among staff, ensuring all team members are properly trained on new protocols, and integrating new methods with existing systems. Additionally, balancing the need for thorough validation with tight project deadlines can be demanding. Effective communication, continuous training, and close collaboration with other departments are essential for overcoming these hurdles and maintaining high testing standards.

What is the difference between Quality Assurance Lab Manager vs Quality Control Technician?

AspectQuality Assurance Lab ManagerQuality Control Technician
CredentialsTypically requires a bachelor's degree in a science or engineering field; certifications like ASQ CQE are commonUsually holds a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees laboratory operations, manages staff, and ensures compliance with standardsPerforms testing and inspections on products or materials in the lab
Industry UsageUsed across manufacturing, pharmaceuticals, and food industries for quality oversightCommonly found in manufacturing, food production, and pharmaceuticals for product testing

The main difference is that the Quality Assurance Lab Manager oversees the entire lab operations and quality systems, while the Quality Control Technician focuses on performing specific tests to ensure product quality. The manager has broader responsibilities, including staff management and compliance, whereas the technician executes testing procedures.

What are popular job titles related to Quality Assurance Lab Manager jobs in Michigan?

For Quality Assurance Lab Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Quality Assurance Lab Manager jobs in Michigan look for?

The top searched job categories for Quality Assurance Lab Manager jobs in Michigan are:

Quality Assurance Lab Manager jobs near you

Quality Lab Technician

voestalpine High Performance Metals

Lansing, MI • On-site

$20 - $25.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Job Description for Quality Lab technician- Customer technical Services

Reporting to: Quality Manager


As a Quality - lab technician -Customer Support Specialist, you will be the bridge between frontline support and service excellence. Your role is to provide technical assistance to customers while ensuring that every interaction meets high-quality standards, and order status. You’ll troubleshoot issues, guide users through solutions, and continuously monitor and improve support processes to elevate customer satisfaction.


 Key Responsibilities


Technical Support

  • Respond to customer inquiries via phone, email, chat, or contact proactively for any quality failure or desviation the customer to maintain them informed about their production order status.
  • Participate in the regular/scheduling meeting with key accounts and maintain them informed them about their production status.
  • Diagnose and resolve problems in professional way.
  • Guide customers through troubleshooting steps and provide clear, actionable solutions.
  • Escalate complex issues to support teams /specialist when necessary.
  • Maintain detailed records of support interactions and resolutions.


 Quality Assurance

  • Lab technician perform product quality testing and reporting.
  • Monitor support interactions for adherence to company standards and KPIs
  • Provide feedback and coaching to support agents to enhance service delivery.
  • Collaborate with QA and training teams to develop best practices and training materials.
  • Analyze customer feedback and support metrics to identify trends and recommend improvements


Required Skills & Qualifications

  • Strong technical aptitude with experience. 
  • Metallurgical lab technician is a big plus.
  • Excellent communication and interpersonal skills.
  • Familiarity with CRM/SAP/Excell
  • Ability to analyze data and generate actionable insights.
  • Detail-oriented with a passion for delivering high-quality customer experiences.

Company Description

voestalpine High Performance Metals LLC is one of the largest suppliers of tool steel and value added services in the US. You will be an essential part of a team responsible for industry leading lead times, on time delivery performance and the highest customer service.