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Quality Account Manager Jobs in Silver Spring, MD

LandCare

Account Manager

Annapolis Junction, MD

$70K - $90K/yr

Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities * Create client proposals ...

Terra Stoneworks

Senior Account Manager

Sterling, VA

$100K/yr

Terra Stoneworks is seeking an experienced Senior Account Manager to serve as the primary point of ... standard for quality, efficiency, and precision in the stone fabrication industry. If you're ...

Kapson LLC

Be Seen First

Account Manager - Commercial Landscaping

Gaithersburg, MD · On-site

$68K - $90K/yr

Conduct regular site and quality reviews with operations leadership. * Support the hiring, training, coaching, and development of field crews supporting assigned accounts. * Promote and enforce ...

New

Kapson LLC

Be Seen First

Account Manager - Commercial Landscaping

Clarksburg, MD · On-site

$68K - $90K/yr

Conduct regular site and quality reviews with operations leadership. * Support the hiring, training, coaching, and development of field crews supporting assigned accounts. * Promote and enforce ...

New

Kapson LLC

Be Seen First

Account Manager - Commercial Landscaping

Gaithersburg, MD · On-site

$68K - $90K/yr

Conduct regular site and quality reviews with operations leadership. * Support the hiring, training, coaching, and development of field crews supporting assigned accounts. * Promote and enforce ...

New

Kapson LLC

Be Seen First

Account Manager - Commercial Landscaping

Clarksburg, MD · On-site

$68K - $90K/yr

Conduct regular site and quality reviews with operations leadership. * Support the hiring, training, coaching, and development of field crews supporting assigned accounts. * Promote and enforce ...

New

UG2

Assistant Account Manager

Baltimore, MD · On-site

Always demonstrate leadership qualities internally and externally * Perform such other duties as assigned by Account Manager and Operations Manager Supervisory Responsibilities: Directly supervises 2 ...

UG2

Assistant Account Manager

Baltimore, MD · On-site

Always demonstrate leadership qualities internally and externally * Perform such other duties as assigned by Account Manager and Operations Manager Supervisory Responsibilities: Directly supervises 2 ...

Eaton Plc

Customer Service Account Manager

Beltsville, MD · On-site

$79K - $116K/yr

... quality, and service expectations are consistently met. The expected annual salary range for this ... account management. • Must be legally authorized to work in the United States without company ...

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All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Silver Spring, MD

Quality Account Manager information

See Silver Spring, MD salary details

$30.5K

$68K

$109.6K

How much do quality account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for quality account manager in Silver Spring, MD is $68,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $81,200.00 per year, depending on experience, location, and employer.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Silver Spring, MD?

For Quality Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Quality Account Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Quality Account Manager jobs?

Cities near Silver Spring, MD with the most Quality Account Manager job openings:

Quality Account Manager jobs near you

Account Manager

LandCare

Annapolis Junction, MD

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

LandCare rating

5.4

Company rating: 5.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

32nd of 36 rated gardening and landscaping

Job description

THE POSITION

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.

WHAT YOU WILL BE DOING

Client Service and Retention

  • Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
  • Provide excellent service and communication with a focus on problem-solving
  • Promote high standards for customer service, safety, and LandCare's culture
  • Provide organizational management, leadership and communication between the client and production team
  • Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
  • Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
  • Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
  • Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs

New Business Development

  • Identify new business opportunities by cultivating and maintaining business relationships with existing customers
  • Actively prospect for potential clients and pursue new business relationships through authentic relationship building
  • Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
  • Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet

Professional Development

  • Participate in programs that focus on building operational excellence
  • Engage in networking and growth opportunities through our Women's Initiative Network
  • Join Book Clubs and other learning initiatives that foster continuous professional growth
  • Access mentorship and training programs designed to advance your career in meaningful ways

Benefits

Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:

  • Competitive base salary
  • Team based profit sharing program
  • 401K for all employees with 3.5% company match
  • Company-provided vehicle
  • Medical, dental, and vision coverage
  • Paid Time Off Policy + 9 corporate holidays
  • Formal training and development program

This opportunity has a base range that represents a full-time annual salary of $70,000-90,000 (commensurate with experience).

What LandCare employees say

Pay

Benefits

Hours and flexibility

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