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Quality Account Manager Jobs in Rialto, CA (NOW HIRING)

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Quality Account Manager information

See Rialto, CA salary details

$29.6K

$66K

$106.3K

How much do quality account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for quality account manager in Rialto, CA is $65,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,100.00 and $78,700.00 per year, depending on experience, location, and employer.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What job categories do people searching Quality Account Manager jobs in Rialto, CA look for?

The top searched job categories for Quality Account Manager jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Quality Account Manager jobs?

Cities near Rialto, CA with the most Quality Account Manager job openings:

Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $65,999 per year, or $31.7 per hour.

Commercial Lines Account Manager

APR Careers, Inc.

Redlands, CA

$90K - $100K/yr

Full-time

Re-posted 11 days ago

Job description

Senior Commercial Lines Account Manager – Mid-Market Accounts

Salary: $80,000 – $100,000 + full benefits

Work Setting:  In-Office (San Bernardino)

Systems: EPIC, TAM, or AMS360 (preferred)

A well-established independent insurance agency in San Bernardino is seeking a Senior Commercial Lines Account Manager to join their growing team. This position is ideal for a highly skilled insurance professional who thrives in a collaborative environment and takes pride in delivering proactive, high-quality client service to mid-market accounts.

Key Responsibilities

  • Manage a book of mid-sized commercial P&C accounts with an emphasis on retention, renewals, and client satisfaction.
  • Provide expert guidance on coverage analysis, risk exposures, policy changes, and claims handling.
  • Quote and market new and renewal business through strong carrier relationships and rating platforms.
  • Collaborate closely with producers, underwriters, and carrier partners to design effective coverage solutions.
  • Maintain organized, detailed documentation to ensure compliance and workflow efficiency.
  • Respond promptly to client inquiries and resolve issues with professionalism and accuracy.
  • Mentor or assist junior team members and contribute to team development when needed.

Qualifications

  • 7+ years of Commercial Lines Account Management experience within an independent agency.
  •  Active California Property & Casualty License required.
  • Proficiency in EPIC, TAM, or AMS360.
  • Strong understanding of commercial coverages, carrier appetites, and market dynamics.
  • Excellent communication, analytical, and client service skills.
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
  • Professional designations such as CIC, CPCU, or CRIS are a plus.

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