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Quality Account Manager Jobs in Kansas (NOW HIRING)

Courser

Client Account Manager

Topeka, KS · On-site

Gather client feedback and provide it to internal departments to enhance the quality of service as ... in account management, customer success, sales, or a related field. * Must have the desire to ...

Transitions Group

Client Account Manager

Topeka, KS · On-site

$60 - $80/hr

Gather client feedback and provide it to internal departments to enhance the quality of serviceas ... in account management, customer success, sales, or a related field. * Must have the desire to ...

Courser

Client Account Manager

Topeka, KS · On-site

$60 - $80/hr

Gather client feedback and provide it to internal departments to enhance the quality of service as ... in account management, customer success, sales, or a related field. * Must have the desire to ...

PolyAI

$242K - $277K/yr

... quality of the virtual agent Requirements: * Minimum of 4-years experience in Account Management ... type positions owning renewals & expansions of existing customers * Proven history in value-selling ...

Huhtamaki

Regional Account Manager

De Soto, KS · On-site

... quality control, and manufacturing) is necessary to secure the support needed for profitable ... Utilize sales tools and processes (e.g., CRM, account management, negotiation, pipeline management ...

Cesco

Construction Account Manager

Lenexa, KS · On-site

As a Construction Account Manager at Crescent Electric, you will create and maintain solid ... Culture of Quality. Opportunities to Advance. Crescent is transforming and we are on a mission to ...

Allied Universal

Security Account Manager

Wichita, KS · On-site

$60K/yr

Position: Security Account Manager * Location: Wichita, KS * Salary: $60,216 per year * Age ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Allied Universal

Security Account Manager

Wichita, KS · On-site

$60K/yr

Position: Security Account Manager * Location: Wichita, KS * Salary: $60,216 per year * Age ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

Allied Universal

Security Account Manager

Wichita, KS · On-site

$60K/yr

Position: Security Account Manager * Location: Wichita, KS * Salary: $60,216 per year * Age ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

The Atlas Group

Planning Account Manager

Wichita, KS · On-site

Manages all manufacturing planning personnel under their accounts. * Develops plans from the ... Demonstrates the authority to stop any production order for quality concerns. * Leads and trains ...

Allied Universal

Security Account Manager

Wichita, KS · On-site

$60K/yr

Position: Security Account Manager * Location: Wichita, KS * Salary: $60,216 per year * Age ... Serve as the primary point of contact for clients, ensuring high-quality service that protects ...

The Atlas Group

Planning Account Manager

Wichita, KS · On-site

Manages all manufacturing planning personnel under their accounts. * Develops plans from the ... Demonstrates the authority to stop any production order for quality concerns. * Leads and trains ...

Midwest Health

Customer Account Manager

Wichita, KS · On-site

$60 - $80/hr

... is seeking a Customer Account Manager who will serve as the primary connection between our ... This role collaborates closely with Operations, Scheduling, Quality Assurance, Procurement, and ...

Cintas Corporation

$60 - $80/hr

The Rental Location Key Account Manager ensures timely implementations of all customer programs to exceed customer expectations, service and quality standards, and position Cintas as the leader in ...

Bev-Hub

Customer Account Manager

Wichita, KS

... is seeking a Customer Account Manager who will serve as the primary connection between our ... This role collaborates closely with Operations, Scheduling, Quality Assurance, Procurement, and ...

Relativity

Senior Technical Account Manager

Wichita, KS · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works ... Be accountable for the quality of Serviceprovided; ensuring future demand from growth and projects ...

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Showing results 21-40

All JobsQuality Account JobsQuality Account Manager JobsQuality Account Manager Jobs in Kansas

Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Kansas?

For Quality Account Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Kansas look for?

The top searched job categories for Quality Account Manager jobs in Kansas are:

What cities in Kansas are hiring for Quality Account Manager jobs?

Cities in Kansas with the most Quality Account Manager job openings:

Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, 5% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Client Account Manager

Courser

Topeka, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Who we are  
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. 
 
Client Account Manager
We are looking for a knowledgeable and customer-focused Client Account Manager to join our team. The Client Account Manager will serve as the primary point of contact for key clients, helping them optimize product use, and achieve their goals. This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share.
Key Responsibilities:  
  • Serve as the client’s point person for assigned accounts by working jointly with the Outside Sales rep on new client hand-offs and managing service project requests.
  • Proactively work to develop strong relationships with the key client decision-makers.
  • Identify client white space and opportunities to support our clients through expansion of products and services to achieve their business goals and achieve sales targets.
  • Gather client feedback and provide it to internal departments to enhance the quality of service as well as recommendations to add products or services.
  • Ensure clients’ needs and requests are satisfied on a timely basis. 
  • Prepare for client discussions by understanding a client’s business, key decision makers, and current product or solution gaps before conducting unique touches or a formal business review.
  • Conduct business review sequences based on defined account segments to evaluate clients’ business needs. The AM should translate those needs into solutions supporting the client’s business goals and objectives. 
  • Oversee the development of project and product quotes, pricing, and availability by working with internal teams to provide complete information to provide the client with an accurate and timely estimate or quote.
  • Promptly respond to calls and emails from clients, including answering questions problem-solving, and quarterbacking issues resolution or escalation with proper company resources.
  • Inform management of client retention risk through the CODE RED program. This includes developing a client cure plan in conjunction with the services team.
  • Accurate and timely submission of internal reports and required paperwork to management as directed. 
  • When appropriate, as you identify “raving fans,” work to get referrals through the referral program and identify TCP case studies for our marketing team.
  • Attending weekly meetings and training as defined by the manager.

Key Qualifications:
  • Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  • 3+ years of experience in account management, customer success, sales, or a related field.
  • Must have the desire to succeed and have a competitive, can-do spirit.  
  • Exemplary high standards of client service, honesty, integrity, and endeavor. 
  • Ability to use initiative in identifying, addressing, and resolving day-to-day issues and challenges. 
  • Ability to communicate with peers and management clearly and promptly.
  • Ability to work in a broadly defined team, leveraging resources from across the company, including Services, Sales, Engineering, and Client Support. 
  • two years of experience in a client relation, account management, or client success role preferred.
  • Experience in selling or supporting technology to clients in a business environment preferred.
  • The innate ability to look beyond what’s on the surface of any client issue and articulate that need or problem to management and other support teams.
  • Proven ability in effectively managing client relationships and being a team player. 
  • Able to quickly develop an understanding of financial solutions and knowledge to effectively communicate appropriate strategies and solutions to current clients to help them solve business issues.
  • Acquire a baseline knowledge of the product catalog not as a technical expert but to assist a customer with their technology roadmap as you will be answering questions and consulting clients.

What we do for you 
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
 
Benefit Highlights 
  • Competitive benefits package, including medical, dental, vision, and life insurance 
  • 401k match  
  • Flexible PTO 
  • 10 Holidays including your Birthday and a Floating Holiday!  
  • Gym reimbursement  
  • Amazon Prime reimbursement 
  • 40 Hours for Volunteer Time  
  • Paid Maternity and Paternity leave  
  • Paid certifications 
  • Learning and development programs  
 
Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
 

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