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Qmatic Jobs (NOW HIRING)

Valsoft Corporation

Customer Success Manager

Duluth, GA · On-site

About US At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services-reducing friction ...

Valsoft Corporation

Customer Success Manager

Duluth, GA · On-site

About US At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services-reducing friction ...

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Qmatic information

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How much do qmatic jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for qmatic in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is the difference between Qmatic vs Customer Service Representative?

AspectQmaticCustomer Service Representative
CredentialsTypically no formal credentials required; training providedHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentPrimarily in healthcare, government, or retail settings managing queue systemsOffice or retail environments interacting directly with customers
Industry UsageUsed in industries with appointment and queue management needsCommon across retail, hospitality, healthcare, and service sectors
Job FocusManaging queue systems, technical support, system setupAssisting customers, answering inquiries, resolving issues

While Qmatic specialists focus on managing queue management systems and technical support, Customer Service Representatives handle direct customer interactions. Both roles are essential in service industries but differ in daily tasks and required skills.

What is a Qmatic and what do they do?

Qmatic refers to professionals who work with the Qmatic system, which is a queue management and customer journey solution used in various service industries. These individuals are responsible for setting up, maintaining, and optimizing Qmatic systems to improve customer flow, reduce wait times, and enhance service delivery. Their tasks may include system configuration, troubleshooting, and training staff on how to use the Qmatic platform effectively. Qmatic specialists often work in environments like banks, hospitals, government offices, and retail stores where managing customer queues is essential.

What are the key skills and qualifications needed to thrive as a Qmatic System Administrator, and why are they important?

To thrive as a Qmatic System Administrator, you need a solid understanding of IT systems, network administration, and experience with queue management software, often backed by relevant certifications or a degree in information technology. Familiarity with Qmatic’s suite of products, ticketing systems, and system integration tools is essential. Strong problem-solving skills, attention to detail, and effective communication enable professionals to address technical issues and support end users. These competencies ensure seamless system operation, optimal customer flow, and high satisfaction for both clients and staff.

What are the typical responsibilities of a Qmatic system administrator in a customer service environment?

A Qmatic system administrator is responsible for configuring and maintaining queue management solutions to enhance customer flow and service efficiency. This includes monitoring system performance, troubleshooting technical issues, generating reports on customer throughput, and training staff on system use. The role often involves close collaboration with IT teams, operations managers, and frontline service staff to ensure seamless integration and optimal use of Qmatic solutions. Staying updated on software updates and customizing workflows to suit organizational needs are also key aspects of the role.
What job categories do people searching Qmatic jobs look for? The top searched job categories for Qmatic jobs are:
Qmatic jobs near you
Infographic showing various Qmatic job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% Physical, and 17% Hybrid job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Fullstack Software Developer (AI-enabled)

Valsoft Corporation

Duluth, GA

Full-time

Posted 6 days ago

Job description

About US

At Qmatic, our purpose is clear: a world where everyone can access the services they need.

For more than 40 years, we have shaped how people connect with essential services-reducing friction, simplifying journeys, and enabling organizations across retail, finance, healthcare, and the public sector to deliver world-class customer experiences.

Today, Qmatic operates as a truly international company, serving customers and partners across Europe, North America, and global markets. Our solutions power service journeys for leading enterprises and public organizations worldwide.

The Role

We're looking for a Full-stack Software Developer who thrives in a modern, AI-enabled development environment. You'll work on Qmatic Orchestra, our core platform powering customer journey management globally, with a primary focus on building new features, integrations, and enhancements tailored to our US customers.

This role is ideal for someone who:

  • Is comfortable working across frontend and backend
  • Actively uses AI tools to accelerate development
  • Enjoys solving complex problems in scalable systems

About the team

The developer will join a globally distributed product and engineering organization. While the core engineering teams remain in Europe, this position acts as the local extension of those teams - collaborating closely with developers across time zones. The role focuses on building USspecific features, integrations, and applications that address the unique needs of our largest and fastestgrowing market.

Qualifications

  • 2-3 years of software development experience
  • Fluency in multiple programming languages, primarily Java, JavaScript/TypeScript, Vue, Python
  • Experience building scalable systems and APIs
  • Hands-on experience with AI-accelerated development tools
    (e.g. GitHub Copilot, Cursor, Claude, etc.)
  • Cloud experience (AWS preferred, Azure/GCP acceptable)
  • Strong problem-solving mindset
  • Ability to take the initiative and collaborate across teams
  • Fluent in English (written and spoken)

Apply