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Qgenda Jobs (NOW HIRING)

QGenda

QGenda Technical Engineer

Atlanta, GA · Hybrid

QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences. How You'll Make an Impact As a QGenda Technical ...

QGenda

QGenda Technical Engineer

Atlanta, GA · On-site

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their ...

3B Staffing LLC

Qgenda Consultant

Tampa, FL · Remote

Qgenda Consultant Duration: 12 month contract Location: Remote Notes: QGenda Consultant, you will play a crucial role in configuring QGenda solutions based on customer requirements, leading ...

3B Staffing LLC

Qgenda Consultant

Tampa, FL · Remote

Qgenda Consultant Duration: 12 month contract Location: Remote Notes: QGenda Consultant, you will play a crucial role in configuring QGenda solutions based on customer requirements, leading ...

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

About Your Role As a Customer Support Specialist, you will provide an exceptional support experience for QGenda's customers by delivering our industry-leading best practices. You will work closely ...

QGenda

Customer Support Specialist

Atlanta, GA · On-site

$17.25 - $23.25/hr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their ...

QGenda

Collections Specialist

Atlanta, GA · On-site

$17.75 - $24/hr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their ...

QGenda

Senior Data Engineer

Atlanta, GA · On-site

$101K - $138K/yr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their ...

QGenda

Senior Site Reliability Engineer

Atlanta, GA · On-site

$54.75 - $72.75/hr

Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their ...

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Qgenda information

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$5

$33

$75

How much do qgenda jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for qgenda in the United States is $33.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $38.46 per hour, depending on experience, location, and employer.

What is QGenda?

QGenda is a workforce management software company that specializes in providing automated scheduling solutions for healthcare organizations. Their platform helps hospitals, medical groups, and other healthcare providers manage physician and staff schedules, optimize labor resources, and improve operational efficiency. QGenda's software also includes features for time tracking, compensation management, and analytics, making it a comprehensive tool for healthcare workforce management.

What are the key skills and qualifications needed to thrive as a QGenda administrator?

To thrive as a QGenda Administrator, you need strong organizational skills, analytical abilities, and a background in healthcare operations or staff scheduling. Familiarity with QGenda's scheduling software, data management tools, and possibly certification in QGenda or similar platforms is often required. Exceptional problem-solving, communication, and customer service skills help you address user needs and collaborate effectively with clinical teams. These skills are crucial for optimizing scheduling efficiency, ensuring compliance, and supporting smooth healthcare operations.

What are common challenges faced by professionals working with QGenda scheduling software?

Professionals using QGenda in healthcare settings often encounter challenges such as adapting to frequent schedule changes, ensuring provider preferences and compliance requirements are met, and effectively communicating updates to large teams. Managing complex shift patterns and integrating QGenda with other hospital systems can also require strong problem-solving skills and attention to detail. However, these challenges provide valuable experience in time management, collaboration, and the use of advanced scheduling technology, which are highly regarded in healthcare operations roles.

What is the difference between Qgenda vs Medical Scheduler?

AspectQgendaMedical Scheduler
Primary FunctionStaff scheduling, shift management, and resource allocationAppointment booking, patient scheduling, and clinic flow management
Required CredentialsTypically no formal credentials; familiarity with scheduling softwareOften requires healthcare administration or medical office experience
Work EnvironmentHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities
Industry UsageWidely used for staff scheduling in healthcareCommonly used for patient appointment management

While Qgenda focuses on staff scheduling and resource management within healthcare organizations, Medical Scheduler primarily handles patient appointment booking and clinic flow. Both roles are essential in healthcare operations but serve different functions. Understanding these differences helps organizations choose the right tools and staff for efficient healthcare delivery.

How do I get started with Qgenda?

To get started with Qgenda, familiarize yourself with its scheduling and staffing software, which is used in healthcare environments. Typically, training sessions or tutorials are provided to new users, and proficiency in healthcare operations or scheduling tools can be beneficial.
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Qgenda jobs near you
Infographic showing various Qgenda job openings in the United States as of August 2026, with employment types broken down into 4% Locum Tenens, 2% As Needed, 87% Full Time, 5% Part Time, and 2% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $68,733 per year, or $33 per hour.

QGenda Technical Engineer

QGenda

Atlanta, GA • Hybrid

Full-time

Posted 25 days ago

Job description

About Your Role 

Within our Customer Experience (CX) organization, we are looking for technically savvy, customer-focused individuals who want to help healthcare organizations maximize the value of QGenda. QGenda Technical Engineers are product experts who leverage their knowledge to deliver high-quality support and meaningful customer experiences.

How You'll Make an Impact 

As a QGenda Technical Engineer I, you will deliver exceptional reactive support for QGenda customers by providing accurate, timely solutions to technical issues. You will learn core product functionality, follow established troubleshooting processes, and collaborate closely with peers and senior engineers to resolve cases efficiently. This role builds the foundation for technical mastery and customer excellence within the QGenda Technical Engineering team.

Key Duties

  • Maintains a professional and positive attitude in all customer and company interactions, both internal and external.
  • Demonstrates foundational technical QGenda knowledge needed for Tier 1, 2, 3+ support.
  • Independently manages a diverse workload of support cases and complex project assignments, delivering optimal and accurate solutions with minimal guidance. 
  • Update, customize, configure, and manage client environments on an ongoing basis
  • Consistently manages customer expectations, meets Service Level Objectives (SLOs), and achieves high customer satisfaction through timely, accurate solutions.
  • Promotes customer stability and self-reliance through knowledge-transfer and leveraging QGenda Help Center. 
  • Adheres to all support policies, workflows, and ticket-handling processes.
  • Handles Concierge phone support with verbal and technical proficiency.
  • Collaborate with CS Team, Product Liaison, and other teams to assist with technical issues raised by customers
  • Act as a point of escalation for QSS team as a Swarm Lead to resolve any escalated cases
  • Quickly identify and escalate any potential client risks to CS Team
  • Mentors and trains QSS team members, sharing best practices and providing technical guidance as tenure and expertise progress.
  • Completes other duties as directed by a member of QGenda management/leadership.
Who You Are 
  • Strong collaboration and communication skills
  • Solid case/time-management and attention to detail
  • Ability to complete assignments autonomously and maintain timely communication
Experience You Bring 
  • Bachelor's degree required 
Not Required, But Nice to Have 
  • Computer programming skills or previous technical support experience

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