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Qa Program Manager Jobs in Washington (NOW HIRING)

GT Independence

Quality Assurance Manager

Washington, DC · On-site

$75K - $85K/hr

The Quality Assurance Manager is responsible for leading and overseeing the organization ... Operation of computerized software programs, databases, and basic office equipment. Comfortable ...

Transdev

QA Manager

Capitol Heights, MD · On-site

$85K - $95K/yr

This position is responsible for ensuring program operations are fully compliant with State and ... of QA/QC management experience * 3 years of paratransit experience * Ability to effectively ...

Transdev

QA Manager

Capitol Heights, MD

$85K - $95K/yr

This position is responsible for ensuring program operations are fully compliant with State and ... of QA/QC management experience * 3 years of paratransit experience * Ability to effectively ...

AAR

F-16 Quality Assurance Inspector

Andrews, MD · On-site

$52.79/hr

Execute the Quality Assurance Program Plan (QAPP) and all quality control operations. * Work ... Manage On-site Safety/Environmental Program and Technical Order Distribution Office (TODO)

AAR

F-16 Quality Assurance Inspector

Andrews, MD · On-site

$52.79/hr

Execute the Quality Assurance Program Plan (QAPP) and all quality control operations. * Work ... Manage On-site Safety/Environmental Program and Technical Order Distribution Office (TODO)

Leidos

Quality Assurance (QA) Lead

Manassas, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of ... Employment benefits include competitive compensation, Health and Wellness programs, Income ...

Leidos

Quality Assurance (QA) Lead

Springfield, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of ... Employment benefits include competitive compensation, Health and Wellness programs, Income ...

Leidos

Quality Assurance (QA) Lead

Reston, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of ... Employment benefits include competitive compensation, Health and Wellness programs, Income ...

Govcio LLC

Quality Assurance Manager

Bethesda, MD · On-site

$105K - $118K/yr

GovCIO is currently hiring for a Quality Assurance Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The role ...

Leidos

Quality Assurance (QA) Lead

Burke, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of ... Employment benefits include competitive compensation, Health and Wellness programs, Income ...

Leidos

Quality Assurance (QA) Lead

Chantilly, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of robust technical quality assurance and control systems. This role is responsible for ensuring product ...

Leidos

Quality Assurance (QA) Lead

Falls Church, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of ... Employment benefits include competitive compensation, Health and Wellness programs, Income ...

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All JobsQa Program Manager JobsQa Program Manager Jobs in Washington

Qa Program Manager information

Is a QA manager a stressful job?

A QA Program Manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often involves handling tight schedules, complex testing processes, and stakeholder expectations, which can contribute to work-related stress. However, workload and stress levels vary depending on company size, project scope, and individual management skills.

What is the role of a QA program manager?

A QA program manager oversees quality assurance processes within an organization, developing and implementing testing strategies to ensure products meet quality standards. They coordinate testing teams, manage quality metrics, and often utilize tools like test management software to improve product reliability and compliance.

What is a QA Program Manager?

A QA Program Manager is a professional responsible for overseeing and coordinating quality assurance (QA) programs within an organization. They manage teams, set QA standards, and ensure that products or services meet quality requirements before they are released to customers. Their role often includes strategic planning, process improvement, risk management, and collaborating with other departments to maintain high-quality deliverables. QA Program Managers also monitor performance metrics, facilitate audits, and drive continuous improvement initiatives.

What is the difference between Qa Program Manager vs Qa Analyst?

AspectQa Program ManagerQa Analyst
CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ISTQB or ASQ CQA are beneficial
Work EnvironmentOversees multiple projects, manages teams, and develops quality programs within organizationsPerforms testing, inspections, and analysis to identify quality issues; works closely with development teams
Employer & Industry UsageUsed in manufacturing, software, and engineering sectors to lead quality initiativesCommonly found in software, manufacturing, and healthcare industries for testing and analysis

The Qa Program Manager focuses on developing and managing quality programs across projects, while the Qa Analyst concentrates on executing testing and quality assessments. Both roles require relevant certifications and work within similar industries, but their responsibilities differ in scope and leadership level.

What are the key skills and qualifications needed to thrive as a QA Program Manager, and why are they important?

To thrive as a QA Program Manager, you need a solid background in quality assurance methodologies, project management, and a relevant degree such as in computer science or engineering. Familiarity with QA automation tools, test management systems, and certifications like PMP or ISTQB are typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams and collaborate across departments. These abilities are crucial for ensuring software quality, meeting project deadlines, and aligning QA initiatives with organizational goals.

What is the salary of a QA manager?

The salary of a QA Program Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and certifications like ISTQB can influence salary levels.

What are some common challenges faced by QA Program Managers when coordinating cross-functional testing efforts?

QA Program Managers often encounter challenges such as aligning testing schedules across multiple teams, ensuring consistent communication between development, QA, and product stakeholders, and managing shifting priorities or resource constraints. Successfully navigating these issues typically requires strong organizational skills, proactive risk management, and the ability to foster collaboration among diverse groups. Implementing clear processes and regular status updates can help minimize misunderstandings and keep testing efforts on track.

What does a QA manager do?

A QA Program Manager oversees quality assurance processes within an organization, ensuring products meet quality standards and customer expectations. They develop testing strategies, coordinate testing teams, and implement quality improvement initiatives, often using tools like test management software and metrics analysis. Strong leadership, communication, and understanding of testing methodologies are essential for this role.
What are popular job titles related to Qa Program Manager jobs in Washington? For Qa Program Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Qa Program Manager jobs in Washington look for? The top searched job categories for Qa Program Manager jobs in Washington are:
What cities in Washington are hiring for Qa Program Manager jobs? Cities in Washington with the most Qa Program Manager job openings:
Qa Program Manager jobs near you
Quality Assurance Manager

Quality Assurance Manager

GT Independence

Washington, DC • On-site

Full-time

PTO

Posted 17 days ago

GT Independence rating

6.5

Company rating: 6.5 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

73rd of 232 rated social care providers

Job description

Description
Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2026/2027-a distinction reserved for top employers committed to outstanding employee experiences.
The Quality Assurance Manager is responsible for leading and overseeing the organization's comprehensive quality assurance, compliance, and continuous quality improvement activities. Reporting to the Director of Quality Assurance, this role provides direct supervision to Quality Assurance Associates and is responsible for ensuring organizational adherence to regulatory, contractual, and accreditation standards, including CARF requirements.
RESPONSIBILITIES AND DUTIES
  • Lead and coordinate all CARF accreditation activities, including readiness planning, policy and procedure review, evidence collection, mock survey preparation, corrective action planning, and ongoing compliance monitoring to maintain accreditation standards.
  • Oversee health and safety compliance for all organizational locations by partnering with designated site representatives to ensure consistent monitoring, documentation, corrective actions, and regulatory compliance.
  • Supervise Quality Assurance Specialists and provide leadership, coaching, mentoring, and performance oversight to ensure quality objectives and departmental expectations are achieved.
  • Organize, facilitate, and participate in quality assurance, compliance, satisfaction, and continuous improvement committees and workgroups.
  • Prepare executive-level reports, dashboards, summaries, and presentations related to quality initiatives, performance outcomes, risk trends, and improvement activities.
  • Oversee the design, administration, analysis, and reporting of participant, caregiver, stakeholder, and employee satisfaction surveys. Design and implement innovative stakeholder satisfaction and feedback strategies, including continuous feedback mechanisms, technology-based surveying methods, and real-time data collection approaches.
  • Analyze survey results, identify trends and opportunities for improvement, and collaborate with leadership to develop action plans and quality improvement strategies. • Manage and oversee the organizational "close the loop" process to ensure stakeholder concerns and feedback are appropriately addressed and monitored for resolution.
  • Utilize technology, automation, artificial intelligence (AI), and emerging tools to improve quality assurance processes, reporting capabilities, stakeholder engagement, and operational efficiencies.
  • Oversee incident reporting, grievances, complaints, and escalation processes to ensure timely review, investigation, documentation, resolution, and compliance with internal and external requirements.
  • Receive, investigate, monitor, and respond to Better Business Bureau complaints and other external complaints or escalations within required timelines.
  • Monitor and trend incident, grievance, complaint, audit, and satisfaction data to identify systemic concerns, operational risks, training needs, and preventative measures.
  • Lead and oversee data integrity initiatives, including audits, validations, quality checks, reporting accuracy, and monitoring of organizational data systems.
  • Ensure accurate tabulation, maintenance, analysis, and reporting of quality assurance and satisfaction data for leadership review and strategic planning.
  • Conduct comprehensive quality reviews utilizing large data sets to identify trends, risks, process gaps, operational concerns, and opportunities for improvement.
  • Develop and implement proactive quality monitoring strategies without reliance on extensive contextual background, utilizing analytical reasoning and independent assessment skills.
  • Analyze data trends and provide actionable recommendations to leadership to improve operational performance, compliance outcomes, customer experience, and organizational effectiveness.
  • Identify opportunities to improve operational workflows, customer experience, reporting processes, and organizational efficiencies through data-driven analysis and quality improvement methodologies.
  • Collaborate cross-functionally with operations, compliance, training, customer service, IT, and leadership teams to support organizational goals and quality initiatives.
  • Support organizational risk management and compliance activities through ongoing monitoring, reporting, and corrective action follow-up.
  • Maintain strict confidentiality of sensitive organizational, participant, employee, and operational information.
  • Perform additional duties and special projects as assigned.
  • Uphold company mission, vision, and values in all interactions and responsibilities.

EDUCATION
  • Bachelor's degree in business administration or related field preferred.

EXPERIENCE AND QUALIFICATIONS
  • 3-5 years of experience relevant to the work performed.
  • Direct experience preparing for CARF Accreditation (Commission on Accreditation of Rehabilitation Facilities) preferred.
  • Experience working with large and complex data sets, including the ability to independently identify trends, risks, and areas requiring further review.
  • Knowledge of principles and processes for quality improvement, compliance, and technical reading/writing.
  • Strong analytical and critical thinking skills with the ability to make informed recommendations based on data and quality indicators.
  • Experience developing and administering satisfaction surveys, stakeholder feedback initiatives, or customer experience programs preferred.
  • Operation of computerized software programs, databases, and basic office equipment. Comfortable learning and utilizing new technologies, including AI-based tools and automation platforms, to improve processes and outcomes.
  • Strong knowledge of Microsoft Excel, including data analysis, formulas, pivot tables, reporting, and trend analysis.
  • High level of confidentiality.
  • Demonstrate the ability to balance work pressure with time management skills.
  • Experience in supervision, business management and leadership.
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing.
  • Excellent written and oral communication skills.
  • Effective decision-making skills.
  • Excellent organizational skills with the ability to manage multiple priorities, deadlines, and quality initiatives simultaneously.
  • Experience in working, initiating and maintaining highly effective team.

WORK ENVIRONMENT
  • Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our QA team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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