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Qa Program Manager Jobs in Washington (NOW HIRING)

Work involves managing specialized and fundamental quality programs such as proficiency testing, analytical quality control, and quality audits. The Sr Laboratory QA/QC Auditor provides support and ...

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Qa Program Manager information

What is a QA program manager?

A QA Program Manager is a professional responsible for overseeing and coordinating quality assurance (QA) programs within an organization. They manage teams, set QA standards, and ensure that products or services meet quality requirements before they are released to customers. Their role often includes strategic planning, process improvement, risk management, and collaborating with other departments to maintain high-quality deliverables. QA Program Managers also monitor performance metrics, facilitate audits, and drive continuous improvement initiatives.

What is the difference between Qa Program Manager vs Qa Analyst?

AspectQa Program ManagerQa Analyst
CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ISTQB or ASQ CQA are beneficial
Work EnvironmentOversees multiple projects, manages teams, and develops quality programs within organizationsPerforms testing, inspections, and analysis to identify quality issues; works closely with development teams
Employer & Industry UsageUsed in manufacturing, software, and engineering sectors to lead quality initiativesCommonly found in software, manufacturing, and healthcare industries for testing and analysis

The Qa Program Manager focuses on developing and managing quality programs across projects, while the Qa Analyst concentrates on executing testing and quality assessments. Both roles require relevant certifications and work within similar industries, but their responsibilities differ in scope and leadership level.

What are the key skills and qualifications needed to thrive as a QA program manager?

To thrive as a QA Program Manager, you need a solid background in quality assurance methodologies, project management, and a relevant degree such as in computer science or engineering. Familiarity with QA automation tools, test management systems, and certifications like PMP or ISTQB are typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams and collaborate across departments. These abilities are crucial for ensuring software quality, meeting project deadlines, and aligning QA initiatives with organizational goals.

Is a QA Program Manager a stressful job?

A QA Program Manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and coordinating across teams. The job often involves managing multiple projects, troubleshooting issues, and maintaining high standards, which can contribute to work-related stress. However, stress levels vary depending on organizational culture, workload, and individual skills in project management and communication.

What are some common challenges faced by QA program managers when coordinating cross-functional testing efforts?

QA Program Managers often encounter challenges such as aligning testing schedules across multiple teams, ensuring consistent communication between development, QA, and product stakeholders, and managing shifting priorities or resource constraints. Successfully navigating these issues typically requires strong organizational skills, proactive risk management, and the ability to foster collaboration among diverse groups. Implementing clear processes and regular status updates can help minimize misunderstandings and keep testing efforts on track.

What are popular job titles related to Qa Program Manager jobs in Washington?

For Qa Program Manager jobs in Washington, the most frequently searched job titles are:

What cities in Washington are hiring for Qa Program Manager jobs?

Cities in Washington with the most Qa Program Manager job openings:

Infographic showing various Qa Program Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

$90K - $100K/yr

Full-time

Re-posted 16 days ago


Job description

Seeking an experiencedQuality Assurance Managerto support the Defense Intelligence Agency (DIA) Chief Information Officer, Service Central Program Management Office (CIO-2). In this role you will lead QA activities across ServiceNow platform implementations and IT service delivery initiatives, establishing quality standards, developing QA processes, and ensuring deliverables meet Government requirements and organizational excellence standards.

Responsibilities:

  • Lead and manage all quality assurance activities for Service Central PMO initiatives, ensuring compliance with contract requirements and DIA quality standards
  • Develop, implement, and maintain the Quality Assurance Program including quality plans, policies, procedures, and metrics
  • Establish quality gates and acceptance criteria for project deliverables, system releases, and documentation
  • Conduct quality audits and assessments of project processes, deliverables, and contractor performance
  • Develop and execute test strategies, test plans, and test cases for ServiceNow implementations and system enhancements
  • Oversee functional, integration, regression, and user acceptance testing (UAT) activities
  • Review and validate project documentation including requirements, design specifications, and technical deliverables for accuracy and completeness
  • Track and analyze quality metrics, defect trends, and process performance data to identify improvement opportunities

Qualifications:

Active TS/SCI (CI Poly Preferred)

Master's degree in Quality Assurance, Information Technology, Computer Science, Engineering, Business Administration, or a related discipline from a college or university accredited by an agency recognized by the U.S. Department of Education

Minimum 8 years of experience in quality assurance, quality management, or software testing with at least a portion of experience must be within thelast 2 years

Travel Requirements:

  • Travel will be required within Washington National Capital Region (NCR) on an as-needed basis for customer or corporate requirements.

Level of Responsibility:

  • Work includes the exercise of discretion and independent judgment concerning matters of administrative/operational needs.

Level of Supervision Required:

  • The supervisor sets the overall objectives and resources available. The employee plans and carries out the assignment resolves most of the conflicts, coordinates work with others and interpret policy on own initiative. The employee keeps the supervisor informed of progress, potentially controversial matters, or far-reaching implications.

Work Environment:

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.
  • While performing the duties of this job, the employee is regularly required to communicate within a team environment.
  • Ability to type, sitting or standing, to complete work functions for hours at a time; ability to move between sitting, standing and walking on a frequent basis.
  • This is a full-time position, requiring 40 hours per week on site, Monday through Friday, within the contract hours of 6:00 a.m. to 6:00 p.m.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Salary Range: $90k - $100k

Employment Type: full-time