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Pursue Care information

What is PursueCare?

PursueCare is a healthcare organization that specializes in providing virtual addiction treatment and behavioral health services. The company offers telehealth solutions, allowing patients to access medication-assisted treatment (MAT), therapy, and counseling for substance use disorders from the comfort of their homes. PursueCare also provides care coordination, pharmacy services, and support for co-occurring mental health conditions, focusing on making recovery accessible and stigma-free.

What is the difference between Pursue Care vs Personal Care Assistant?

AspectPursue CarePersonal Care Assistant
CertificationsCPR, First Aid, State-specific certificationsCPR, First Aid, sometimes state-specific certifications
Work EnvironmentIn-home, community-based, or facility settingsPrimarily in clients' homes or healthcare facilities
Employer & IndustryHome healthcare agencies, private clientsHealthcare facilities, home care agencies
Job DutiesAssisting with daily activities, companionship, basic health supportPersonal hygiene, mobility assistance, medication reminders

Both Pursue Care and Personal Care Assistants provide essential in-home support, often requiring similar certifications. Pursue Care typically offers flexible, community-based roles focusing on companionship and daily living assistance, while Personal Care Assistants often work in healthcare settings with a focus on personal hygiene and mobility. Understanding these differences helps you choose the right career path in home healthcare.

What are the key skills and qualifications needed to thrive as a care coordinator at PursueCare?

To thrive as a Care Coordinator at PursueCare, you generally need a background in healthcare, social work, or behavioral health, often supported by a relevant degree or certification. Familiarity with telehealth platforms, electronic health records (EHR), and case management systems is typically required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust with patients and collaborating with multidisciplinary teams. These abilities ensure coordinated, high-quality care for patients navigating addiction and behavioral health treatment.

What are the main challenges faced by clinicians working at PursueCare, and how can new hires best prepare for them?

Clinicians at PursueCare often work with patients dealing with substance use disorders in a telemedicine setting, which presents unique challenges such as building rapport remotely and managing complex behavioral health needs. New hires may also encounter a fast-paced environment with evolving protocols as telehealth regulations change. To prepare, it's helpful to develop strong communication skills, become comfortable with digital health platforms, and stay current on best practices for virtual care delivery. Embracing a collaborative approach with multidisciplinary teams is essential for providing comprehensive patient support.
More about Pursue Care jobs
What states have the most Pursue Care jobs? States with the most job openings for Pursue Care jobs include:
What job categories do people searching Pursue Care jobs look for? The top searched job categories for Pursue Care jobs are:
Pursue Care jobs near you
Infographic showing various Pursue Care job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Patient Care Coordinator

OLC Development, Inc

Oak Brook, IL • On-site

Part-time

Posted 28 days ago

Job description

Salary: $18-$20/hr

Job Title: Patient Care Coordinator


OrthoLazer Orthopedic Wellness Centersare redefining how musculoskeletal pain is treated offering acutting-edge, drug-free, and non-invasive solution for patients experiencing acute and chronicconditions.Our approach blends innovative MLS laser technology with a highly personalized patient experience, helping individuals recover faster, move better, and live with less pain.

We are avalues-driven organization guided by:Care from Our Core, Pursue Excellence, Communicate Candidly, Shine as One,andWe AreOrthopreneurs.These principles shape how we care for patients, support one another, and grow our impact.


Position Overview

As a Patient Care Coordinator, you are the face and voice of the centerplaying a vital role in shaping each patients experience from their first interaction through their care journey.

This role blends patient engagement, education, and operational excellence, requiring someone who is both highly organized and deeply compassionate. You will help patients feel confident in their decision to pursue care while ensuring the center runs efficiently and professionally.

Key Responsibilities

  • Serve as the first point of contact, delivering a warm, professional, and welcoming experience for every patient
  • Build meaningful rapport with patients, fostering trust and confidence in their care journey
  • Educate prospective and current patients on laser therapy, treatment expectations, and benefits
  • Manage inbound and outbound communications, including multi-line phone systems,textandemail follow-up
  • Coordinate andoptimizepatient scheduling to support clinic flow andlaser technicianproductivity
  • Maintain a clean, organized, and professional front office environment
  • Process patient payments and support daily financial reconciliation processes
  • Assistwith patient check-in and check-out procedures, ensuring a seamless experience
  • Support operational workflows that contribute to overall centerefficiency and growth

Qualifications

  • 1-3yearsof experience in a customer-facing, patient-facing, or client service role
  • Basic understanding of healthcare workflows
  • Experience with EMR systems, scheduling platforms, and Microsoft Office Suite
  • Experience managing high-volume interactions whilemaintainingcomposure, attention to detail, and service excellence
  • Experience handling payments, point-of-sale systems, or financial transactions with accuracy and professionalism
  • Strong communicationskills, including clear, confident phone presence and professional written communication
  • Team-oriented mindset with a willingness to support overall operations and contribute to a cohesive, service-driven culture

WhyOrthoLazer?

  • Be part of an innovative and rapidly growing healthcare model
  • Play a meaningful role in shaping each patients experience and care journey
  • Work in a collaborative, purpose-driven team environment
  • Developexpertisein patient engagement, care coordination, and front office operations
  • Gain exposure to advanced, non-invasive orthopedic treatment solutions
  • Opportunity for career growth and advancement within a scaling organization

AtOrthoLazer, wedontjust treat painwe change lives.
Ifyouredriven by purpose, energized by patient care, and excited to be part of something innovative,wedlove to meet you.


Schedule:

  • Part-Time
  • Monday/Wednesday/Friday
  • 8am - 1pm