Operations Manager
Scottsdale, AZ · On-site
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ... Managing and Monitoring Activities that Affect the Guest Experience Provides excellent customer ...
Scottsdale, AZ · On-site
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ... Managing and Monitoring Activities that Affect the Guest Experience Provides excellent customer ...
Scottsdale, AZ · On-site
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ... Managing and Monitoring Activities that Affect the Guest Experience Provides excellent customer ...
Scottsdale, AZ · On-site
$25.77 - $29.33/hr
... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ... Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer ...
Scottsdale, AZ · On-site
$25.77 - $29.33/hr
... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ... Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer ...
Page, AZ · On-site
$60K/yr
This publisher/multimedia marketing director position, based out of one of the most beautiful ... managing a newspaper staff of seven staff members, overseeing operation from top to bottom ...
Page, AZ · On-site
$60K/yr
This publisher/multimedia marketing director position, based out of one of the most beautiful ... managing a newspaper staff of seven staff members, overseeing operation from top to bottom ...
Marana, AZ · On-site
$60K - $73K/yr
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ...
Marana, AZ · On-site
$60K - $73K/yr
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ...
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ...
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ...
Chandler, AZ · On-site
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ...
Chandler, AZ · On-site
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ...
Chandler, AZ · On-site
$60K - $73K/yr
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ...
Chandler, AZ · On-site
$60K - $73K/yr
JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g ... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ...
Effectively manage and motivate colleagues to achieve operational goals. * Ensure successful ... Proficiency in TimeSaver, Microsoft Excel, Word, PowerPoint, Publisher, and POS systems. * Current ...
New
Effectively manage and motivate colleagues to achieve operational goals. * Ensure successful ... Proficiency in TimeSaver, Microsoft Excel, Word, PowerPoint, Publisher, and POS systems. * Current ...
New
POSITION SUMMARY The Prefabrication Quality Operations Manager is a working leader responsible for ... Develop, maintain, and publish standardized Prefab quality KPIs * Ensure consistent definitions ...
POSITION SUMMARY The Prefabrication Quality Operations Manager is a working leader responsible for ... Develop, maintain, and publish standardized Prefab quality KPIs * Ensure consistent definitions ...
POSITION SUMMARY The Prefabrication Quality Operations Manager is a working leader responsible for ... Develop, maintain, and publish standardized Prefab quality KPIs * Ensure consistent definitions ...
Quick apply
POSITION SUMMARY The Prefabrication Quality Operations Manager is a working leader responsible for ... Develop, maintain, and publish standardized Prefab quality KPIs * Ensure consistent definitions ...
POSITION SUMMARY The Prefabrication Quality Operations Manager is a working leader responsible for ... Develop, maintain, and publish standardized Prefab quality KPIs * Ensure consistent definitions ...
POSITION SUMMARY The Prefabrication Quality Operations Manager is a working leader responsible for ... Develop, maintain, and publish standardized Prefab quality KPIs * Ensure consistent definitions ...
Bachelor's degree in Emergency Management, Homeland Security, Public Policy, Operations Management, or a related field (or equivalent practical experience) * Deep knowledge of developing, publishing ...
Bachelor's degree in Emergency Management, Homeland Security, Public Policy, Operations Management, or a related field (or equivalent practical experience) * Deep knowledge of developing, publishing ...
... publish improvement commitments with measurable outcomes. Incident Management * Lead incident ... Translate operational performance data into clear business narratives for the Axway C-suite and ...
New
... publish improvement commitments with measurable outcomes. Incident Management * Lead incident ... Translate operational performance data into clear business narratives for the Axway C-suite and ...
New
Phoenix, AZ · On-site
$24/hr
Learning Operations & LMS Support ... Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Phoenix, AZ · On-site
$24/hr
Learning Operations & LMS Support ... Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Phoenix, AZ · On-site
$24/hr
Learning Operations & LMS Support ... Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Phoenix, AZ · On-site
$24/hr
Learning Operations & LMS Support ... Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Learning Operations & LMS Support ... Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Learning Operations & LMS Support ... Administer the LMS: manage enrollments, assignments, course publishing, tracking, and reporting
Phoenix, AZ · Remote
... operations and continuously improve the customer experience. The responsibilities of this role ... Own the end-to-end content lifecycle - planning, creation, review, publishing, and archiving ...
Phoenix, AZ · Remote
... operations and continuously improve the customer experience. The responsibilities of this role ... Own the end-to-end content lifecycle - planning, creation, review, publishing, and archiving ...
Phoenix, AZ · Remote
... operations and continuously improve the customer experience. The responsibilities of this role ... Own the end-to-end content lifecycle - planning, creation, review, publishing, and archiving ...
Quick apply
Phoenix, AZ · Remote
... operations and continuously improve the customer experience. The responsibilities of this role ... Own the end-to-end content lifecycle - planning, creation, review, publishing, and archiving ...
Curiosity & Rigor -- questions the data before publishing it. * Influence Without Authority ... Sprouts' management reserves the right to amend and change duties, responsibilities, and ...
Curiosity & Rigor -- questions the data before publishing it. * Influence Without Authority ... Sprouts' management reserves the right to amend and change duties, responsibilities, and ...
Curiosity & Rigor - questions the data before publishing it. * Influence Without Authority - earns ... Sprouts' management reserves the right to amend and change duties, responsibilities, and ...
Curiosity & Rigor - questions the data before publishing it. * Influence Without Authority - earns ... Sprouts' management reserves the right to amend and change duties, responsibilities, and ...

6.4
Based on 1,183 frontline employees who took The Breakroom Quiz
52nd of 108 rated hotels
JOB SUMMARY
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting Operations Team
Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
Assists in ensuring that the team has the capabilities to meet expectations.
Leads by example demonstrating self-confidence, energy and enthusiasm.
Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
Supporting Property Operations Function(s)
Follows property specific second effort and recovery plan.
Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
Takes proactive approaches when dealing with employee concerns.
Extends professionalism and courtesy to employees at all times.
Communicates/updates all goals and results with employees.
Meets semiannually with staff on a one-to-one basis.
Assists/teaches the team scheduling against guest and hours/occupied room goals.
Performs hourly job functions as needed.
Managing and Monitoring Activities that Affect the Guest Experience
Provides excellent customer service by being readily available/approachable for all guests.
Takes proactive approaches when dealing with guest concerns.
Extends professionalism and courtesy to guests at all times.
Responds timely to customer service department request.
Ensures all team members meet or exceed all hospitality requirements.
Assisting in Managing Profitability
Assists in performing required annual Quality audit with GM & RD.
Ensures a viable key control program is in place.
Understands financial statements, sales and activity reports, and other performance data.
Conducting Human Resources Activities
Interviews and assists in making hiring decisions.
Receives hiring recommendations from team supervisors.
Ensures orientations for new team members are thorough and completed in a timely fashion.
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