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Publishing Operations Manager Jobs in Arizona (NOW HIRING)

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms ... Managing and Monitoring Activities that Affect the Guest Experience Provides excellent customer ...

Operations Manager

Phoenix, AZ · On-site

$25.94 - $34.62/hr

... plan. • Publishes all guest satisfaction results in a timely fashion including all guest ... Managing and Monitoring Activities that Affect the Guest Experience • Provides excellent customer ...

... management methodologies. The Procedures Team is responsible for developing and publishing clear, concise and accurate content for complex/enterprise-wide process and technical changes.Operations ...

... management methodologies. The Procedures Team is responsible for developing and publishing clear, concise and accurate content for complex/enterprise-wide process and technical changes. Operations ...

Analyze and publish monthly data from WMS reports indicating monthly and year-to-date totals of ... operations manager, follow-up with attendance reports, write counseling memos and write/perform ...

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Publishing Operations Manager information

What does a Publishing Operations Manager do?

A Publishing Operations Manager oversees the day-to-day processes involved in producing and distributing content for a publishing company. They coordinate between editorial, production, and distribution teams to ensure projects are completed on time and within budget. Their responsibilities may also include workflow optimization, vendor management, quality control, and implementing new technologies to improve efficiency. This role requires strong organizational and communication skills, as well as a deep understanding of the publishing industry.

What are the key skills and qualifications needed to thrive as a Publishing Operations Manager, and why are they important?

To thrive as a Publishing Operations Manager, you need expertise in project management, workflow optimization, and a solid understanding of the publishing industry, often supported by a degree in publishing, communications, or a related field. Familiarity with content management systems (CMS), project management tools like Asana or Trello, and digital publishing platforms is typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage cross-functional teams and ensure deadlines are met. These competencies are crucial for streamlining production, maintaining quality, and enabling successful publication in a competitive market.

How does a Publishing Operations Manager typically collaborate with editorial and production teams to ensure timely release of publications?

A Publishing Operations Manager plays a central role in coordinating between editorial and production teams by overseeing project schedules, setting clear deadlines, and ensuring all stakeholders have the resources they need. They facilitate regular check-ins, resolve workflow bottlenecks, and manage the tracking of manuscripts through various production stages. This collaboration ensures that all departments are aligned and that publications are released on schedule, maintaining quality and minimizing delays. Strong communication and organizational skills are essential for success in this role.
What are popular job titles related to Publishing Operations Manager jobs in Arizona? For Publishing Operations Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Publishing Operations Manager jobs in Arizona look for? The top searched job categories for Publishing Operations Manager jobs in Arizona are:
What cities in Arizona are hiring for Publishing Operations Manager jobs? Cities in Arizona with the most Publishing Operations Manager job openings:
Operations Manager

Full-time

Posted 19 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels


Job description

JOB SUMMARY

Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Operations Team

Ensures that goals are being translated to the team as they relate to guest tracking and productivity.

Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.

Assists in ensuring that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.

Supporting Property Operations Function(s)

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Managing and Monitoring Activities that Affect the Guest Experience

Provides excellent customer service by being readily available/approachable for all guests.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Ensures all team members meet or exceed all hospitality requirements.

Assisting in Managing Profitability

Assists in performing required annual Quality audit with GM & RD.

Ensures a viable key control program is in place.

Understands financial statements, sales and activity reports, and other performance data.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Ensures orientations for new team members are thorough and completed in a timely fashion.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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