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For 50 years, Consumers' Checkbook has helped people cut through marketing hype and make confident decisions about the doctors, dentists, contractors, and services they trust with their money, their homes, and their health. We're an independent, nonprofit consumer organization funded entirely by our members and donors - no advertising, no conflicts of interest, just unbiased ratings and advice people can't get anywhere else.

We're looking for a Vice President of Checkbook to lead the team and strategy behind everything that connects our research to the people who need it: marketing, membership, digital operations, content strategy, fundraising, and public relations. This is a senior, hands‑on leadership role for someone who can run day‑to‑day operations while steering the organization through real transitions - growing new audiences, modernizing our digital presence, and building a stronger, more diversified base of member and donor support. The ideal candidate is a collaborative, hands‑on leader who can manage ongoing operations while driving key transitions and improvements across the organization.

You’ll report directly to the President and sit on the leadership team as the operational lead for Checkbook, working closely with senior leadership and the board to shape where the organization goes next.

• Build and lead a team spanning editorial, PR, marketing, member operations, and fundraising.
• Set and execute marketing strategy – owning the budget, testing new approaches, and doubling down on what
  works.
• Expand our reach into new audience segments and guide the organization's transition away from print.
• Oversee the Checkbook website's day‑to‑day performance, new features, accessibility, and impact metrics.
• Grow and strengthen our fundraising program, building on recent momentum in donor engagement.
• Shape media relations and PR strategy, and find creative ways to extend our content's reach through coverage and partnerships.
• Align research, editorial, and marketing so every piece of content we produce serves our members and mission.
• Contribute to organizational strategy alongside CSS leadership and the board of directors.

• 10+ years as a senior leader with both strategic and operational responsibility – ideally in publishing, media, consumer advocacy, or a related field.
• A track record in marketing, membership/subscriber management, or digital operations.
• Experience building and developing high‑performing teams, ideally in a mission‑driven or nonprofit setting.
• Comfort owning a budget and rigorously evaluating what’s working.
• A collaborative style – you can lead cross‑functional teams and coordinate across departments without friction.
• Strong public‑facing communication skills.
• Bachelor's degree in business, marketing, communications, or a related field (Master's a plus).
• Fundraising experience is a plus, not a requirement.

This is a rare chance to lead the commercial and audience‑facing side of an organization whose entire reason for existing is to help ordinary people make better decisions with their money. You’ll have real latitude to modernize how we reach and serve our members, and a direct line to the leaders and board shaping the organization’s next chapter. Checkbook/Center for the Study of Services also offers a very competitive benefits package, inclusive of the following:

• Insurance: Medical, dental, vision, disability, and life insurance.
• Time Off: 12 paid holidays (6 static and 6 floating), 120 hours of vacation per year (accrued biweekly), and 40 hours of sick leave per year (accrued biweekly).
• Retirement: 10% employer 403b contribution after 2 years of service.
• Free Gym: Employees can access a free gym and bike parking less than a block from the office building.
• Additional Perks: Employee assistance program, employee discount program, pre‑tax metro benefits.

$210,000–$250,000

This is a hybrid position that is required to commute to our Washington, DC office 3 times per week. Our current required office days are Tuesdays, Thursdays, and a third day of your choice. Our office is conveniently located by both the Farragut North and Farragut West metro stations. Our core office hours are 9:00 AM to 5:00 PM.

Checkbook/CSS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. Checkbook/CSS also proudly supports and encourages U.S. Veterans to apply for our job opportunities.