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Public Involvement Specialist Jobs (NOW HIRING)

WSP

Community Outreach Specialist

Ocoee, FL · On-site

This Opportunity WSP has an opening for a Community Outreach Specialist to work at the Ocoee office ... The position will support, assist and offer guidance to the program in public involvement, public ...

WSP

Community Outreach Specialist

Ocoee, FL · On-site

This Opportunity WSP has an opening for a Community Outreach Specialist to work at the Ocoee office ... The position will support, assist and offer guidance to the program in public involvement, public ...

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$36K

$64.4K

$99.5K

How much do public involvement specialist jobs pay per year?

As of Sep 6, 2026, the average yearly pay for public involvement specialist in the United States is $64,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a public involvement specialist?

A Public Involvement Specialist facilitates communication between organizations, government agencies, and the public to ensure community engagement in projects and decision-making processes. They develop outreach strategies, organize public meetings, and gather feedback to incorporate community concerns into planning and policy development. Their role is crucial in promoting transparency, building trust, and fostering collaboration between stakeholders.

What are the key skills and qualifications needed to thrive as a public involvement specialist?

To thrive as a Public Involvement Specialist, you need expertise in public communication, stakeholder engagement, and project management, often supported by a degree in communications, public relations, or a related field. Familiarity with web-based survey platforms, GIS mapping tools, and database management systems is frequently expected. Exceptional interpersonal skills, active listening, and cultural competence help a specialist build trust and facilitate productive community dialogue. These abilities are crucial for effectively gathering input, addressing concerns, and ensuring project success through inclusive public participation.

What are typical challenges faced by public involvement specialists, and how can they be managed?

Public Involvement Specialists often face challenges such as engaging diverse or hard-to-reach communities, addressing conflicting opinions among stakeholders, and ensuring clear communication of complex project details. Successfully managing these obstacles requires flexibility, patience, and effective use of both in-person and digital engagement tools. Building strong relationships, listening attentively, and adapting outreach methods help foster meaningful participation and consensus. Overcoming these challenges not only supports project goals but also enhances your skills and reputation in the field.

What does a public involvement specialist do?

A public involvement specialist facilitates communication between organizations and the community to gather feedback, promote transparency, and ensure public concerns are considered in decision-making processes. They often organize public meetings, develop outreach strategies, and use tools like surveys or social media to engage diverse audiences.
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Public Involvement Specialist jobs near you
Infographic showing various Public Involvement Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,398 per year, or $31 per hour.

Community Outreach Specialist

WSP

Ocoee, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 72 rated business consultants

Job description


This Opportunity
WSP has an opening for a Community Outreach Specialist to work at the Ocoee office of Florida's Turnpike Enterprise. The position will support, assist and offer guidance to the program in public involvement, public information, outreach and communications. The selected candidate will also join a talented group of other WSP communications professionals supporting the Turnpike program.
This is an exciting opportunity to join our national team of talented communications and public involvement professionals. As part of WSP's Communications Advisory Services Practice, you may work on a wide range of infrastructure projects. The successful applicant will have the opportunity to expand their skillset and experience in public outreach, project coordination, public involvement, business development and communications techniques.
Your Impact
  • Attend weekly construction progress meetings as necessary to understand current project issues
  • Develop and produce information deliverables - fact sheets, PowerPoint presentations, graphics, etc.
  • Work with construction project managers to identify and help manage information related to construction issues
  • Respond to general customer toll inquiries - via phone and writing from various internal and external customers
  • Serve as liaison between Turnpike projects and the community primarily in active construction zones
  • Develop and plan public outreach campaigns prior to start of construction projects
  • Coordinate and schedule mass mailers related to construction projects
  • Research and help resolve issues pertaining to Construction, Maintenance, Traffic operations and other departments
  • Research, draft responses, check for accuracy, and seek approval to a variety of media requests and elected official inquiries
  • Promote Turnpike programs and initiatives by establishing, developing, and maintaining contact with media, professional and civic organizations, and other special interest groups
  • Coordinate and participate in public meetings with various neighborhood groups or other Turnpike stakeholders as assigned
  • Develop special educational and promotional materials for presentation at meetings and conferences
  • Organize and support various special events, groundbreakings, grand opening ceremonies and public meetings
  • Research, develop responses and generate posts for social media platforms (Twitter, Facebook, etc.)
  • Research and develop content for project webpages and newsletters
  • Reply to inquiries from the public and resolve concerns on behalf of the client
  • Talent is the essence of meeting our client's objectives, goals and challenges. If this sounds like a fit for you, we'd love to have that first discussion of you joining our team.
Who You Are
Required Qualifications
  • 3-5 years of experience
  • Bachelor's Degree in communications, marketing, or a related field
  • Public involvement or community engagement experience on transportation projects
  • Ability to work well with the public and interact effectively with all organizational levels, including agency/client staff, senior management, executive leadership, board members, community leaders, and city/county/state representatives,
  • Excellent verbal, writing, and presentation skills
  • Ability to work independently, interdependently with teams and demonstrate initiative
  • Ability to work beyond standard business hours periodically
  • Strong time management skills and high attention to detail
  • Ability to meet deadlines and multi-task in a fast-paced environment
  • Strong computer skills, including experience with Microsoft Office, Word, Excel, Outlook, and PowerPoint
  • Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures
  • Proven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policies

Preferred Qualifications
  • Experience working on Florida Department of Transportation projects
  • Knowledge and experience using AP style in the creation of documents
  • Public involvement training from Florida Department of Transportation
  • Bilingual (Spanish and English) communications/translations
  • Local candidates preferred
  • Graphic design experience (Adobe Photoshop, Illustrator, Snagit, Canva, etc.)
  • Ability to work with stock images and deliver creative content (text, photo and video)

#LI-SY1
About Us
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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