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How much do pslf jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for pslf in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What employers count toward PSLF?

For PSLF, employers that qualify include government organizations at any level (federal, state, local, tribal), non-profit organizations that are tax-exempt under Section 501(c)(3), and certain other non-profit entities that provide qualifying public services. Employment must be full-time, defined as working at least 30 hours per week or the full-time equivalent, and the job must be in a qualifying organization during the repayment period. PSLF does not count employment with for-profit companies or non-qualifying non-profits.

How much would a 70000 student loan be monthly?

For a PSLF-eligible borrower with a $70,000 student loan, monthly payments under income-driven repayment plans typically range from $0 to a few hundred dollars, depending on income and family size. After 120 qualifying payments while working full-time for a qualifying employer, remaining balances may be forgiven. It's important to consider repayment plan options and eligibility criteria for Public Service Loan Forgiveness when estimating monthly payments.

What is a PSLF job?

A PSLF job refers to employment with a qualifying public service organization that makes an individual eligible for Public Service Loan Forgiveness (PSLF). Qualifying employers include government organizations, 501(c)(3) nonprofits, and certain other nonprofit organizations that provide public services. To benefit from PSLF, borrowers must work full-time for a qualifying employer and make 120 qualifying payments under an eligible repayment plan.

What are some common challenges professionals face when managing Public Service Loan Forgiveness (PSLF) cases, and how can they overcome them?

Professionals working with PSLF cases often encounter challenges such as tracking complex eligibility requirements, ensuring accurate documentation from clients, and navigating frequent changes in federal policy. Staying organized and maintaining up-to-date knowledge of program rules are essential for success. Building strong communication with borrowers and regularly reviewing case files can help prevent errors and missed deadlines, ultimately improving client outcomes.

What are the key skills and qualifications needed to thrive as a Public Service Loan Forgiveness (PSLF) Program Administrator, and why are they important?

To thrive as a PSLF Program Administrator, you need a solid understanding of federal student loan regulations, policy interpretation, and experience in higher education financial aid or related fields. Familiarity with Department of Education systems, loan servicing platforms, and relevant compliance tools is typically required. Strong attention to detail, customer service orientation, and effective communication are crucial soft skills for guiding borrowers and ensuring program compliance. These skills are essential to accurately administer complex loan forgiveness processes, support borrowers, and uphold regulatory standards.

How to know if a job is PSLF eligible?

A job is PSLF eligible if it is with a qualifying employer, such as a government organization or non-profit, and the position involves full-time employment (at least 30 hours per week). The job must be in a role that qualifies under the Public Service Loan Forgiveness program, and the borrower must make 120 qualifying payments while working full-time for an eligible employer.

What type of jobs qualify for PSLF?

Public Service Loan Forgiveness (PSLF) applies to full-time employment in qualifying public service jobs, including government organizations, non-profit organizations with 501(c)(3) status, and certain other non-profit entities. Eligible jobs often involve roles in education, healthcare, law enforcement, and public administration, requiring the employee to make 120 qualifying payments while working full-time in these sectors.

What is PSLF?

PSLF stands for Public Service Loan Forgiveness, a federal program in the United States that forgives the remaining balance on Direct Loans after the borrower has made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying public service employer. This program is designed to encourage individuals to enter and continue to work full-time in public service jobs. Eligible employers typically include government organizations and non-profit organizations. Borrowers must meet specific criteria and submit an application to receive forgiveness.

What is the difference between Pslf vs Loan Officer?

AspectPslfLoan Officer
Required credentialsFederal student loan eligibility, employment at qualifying employerSales, communication skills, sometimes licensing
Work environmentGovernment or nonprofit settings, administrativeBanking, financial institutions, client-facing
Employer and industry usageFederal government, nonprofitsCommercial banks, credit unions
Comparison search intentUnderstanding loan forgiveness optionsUnderstanding loan products and sales roles

While Pslf focuses on student loan forgiveness for qualifying employment, a Loan Officer works in financial institutions helping clients with loans. They serve different purposes but are both related to finance and lending sectors.

More about Pslf jobs
What cities are hiring for Pslf jobs? Cities with the most Pslf job openings:
What states have the most Pslf jobs? States with the most job openings for Pslf jobs include:
What job categories do people searching Pslf jobs look for? The top searched job categories for Pslf jobs are:
Pslf jobs near you
Infographic showing various Pslf job openings in the United States as of July 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Learner Support Specialist, PSLF

Learner Support Specialist, PSLF

InStride

Los Angeles, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

What we're looking for (role overview):

InStride's Learner Support team plays an integral role in delivering high-quality experiences for employees of InStride's corporate partners (also referred to within InStride as "learners"). InStride is seeking a Learner Support Specialist, PSLF to advocate for the needs of learners and provide support and issue resolution across all phases of the learner experience, while also supporting employment verification and Public Service Loan Forgiveness (PSLF) certification processes.

In this role, you will become deeply familiar with the end-to-end learner experience, understanding how learners move through their academic journey and the barriers or challenges they may face at each phase of the experience. You will support learners through a variety of inquiries including platform navigation, program participation, documentation requirements, employment verification requests, and PSLF submissions through StudentAid.gov.

This individual will connect internal teams within InStride (e.g., Success, Product, Technology, Operations) and external partners (Corporate Partners and Academic Partners) to solve issues raised by learners, surface feedback, and represent the end-user perspective to enhance the learner experience.

This position requires strong operational discipline, excellent communication skills, attention to detail, and a learner-first mindset.

Skills we'd love to see you show off:
  • Learner Support & Case Management: Delivering responsive, high-quality and empathetic support while managing a high-volume queue of learner inquiries across multiple channels
  • Verification & Certification Management: Reviewing and validating employment and eligibility data to accurately complete PSLF and other verification forms
  • Inbox & Ticket Management: Triaging requests, tracking case status, documenting outcomes, and ensuring timely resolution of learner issues
  • Data Reconciliation: Comparing eligibility files and Workday employment records to identify discrepancies and ensure accurate reporting
  • Regulatory & Policy Compliance: Adhering to Department of Education PSLF requirements and internal documentation standards
  • Learner-Centered Communication: Explaining processes, requirements and next steps clearly and empathetically
  • Cross-Functional Collaboration: Partnering with internal teams and external partners to resolve learner issues and improve the learner experience
  • Operational Organization: Maintaining clear documentation, tracking systems and audit-ready records
  • Problem Solving & Troubleshooting: Investigating learner issues, identifying root causes and escalating complex cases appropriately
  • Process Optimization: Identifying opportunities to improve workflows, reduce turnaround time and increase accuracy
Who you are (ideal profile):
  • You bring 2+ years of experience in learner support, customer support, student services, HR operations, financial aid administration, compliance, administrative operations, or related fields.
  • Experience working with ticketing systems such as Zendesk and Jira is a plus.
  • Experience working with Workday or similar HRIS systems is preferred.
  • You have strong attention to detail and are comfortable working with learner data, employment records and eligibility files.
  • You demonstrate outstanding interpersonal, verbal and written communication skills, with a consistently professional demeanor.
  • You possess strong analytical and problem-solving skills.
  • You exercise excellent independent judgment and are able to consider, compare and evaluate different courses of action to make informed decisions in the best interests of the learner, our partners and the company.
  • You are highly organized with the ability to manage multiple projects and concurrent requests.
  • You are comfortable handling sensitive information with discretion.
  • You are able to work independently while collaborating cross-functionally.
  • Familiarity with federal student aid programs or PSLF processes is preferred.
  • You are excited by the challenge of helping support a world-class business that is both mission-driven and focused on delivering high revenue growth.
  • You bring high EQ, comfort with ambiguity and a "no job too small" startup mentality.
How you will create impact (key responsibilities):
  • Deliver responsive, high-quality and empathetic support for learners and partners across the InStride learner experience.
  • Support learners efficiently through a variety of channels including phone, chat and email.
  • Triage learner, corporate partner and academic partner issues - logging, assigning and monitoring tickets until full resolution is achieved.
  • Own and manage verification-related inquiries and PSLF submissions through a dedicated support queue.
  • Review eligibility files and Workday records to confirm qualifying employment periods and validate learner information.
  • Verify and certify PSLF forms submitted via StudentAid.gov.
  • Communicate with learners to resolve incomplete, inaccurate or missing documentation.
  • Troubleshoot learner issues, investigate root causes and escalate complex or ambiguous cases appropriately.
  • Partner with internal teams (Client Success, Operations, Product, Technology and Marketing) to resolve issues and ensure data accuracy.
  • Maintain detailed records and tracking systems to support compliance and audit readiness.
  • Synthesize feedback and surface insights, trends and patterns to improve the learner experience and support operations.
  • Document issues and steps to reproduce for product and engineering teams.
  • Support reporting related to learner inquiries, verification volume, turnaround times and trends.
  • Participate in team forums to discuss learner trends, operational challenges and process improvements.
  • Work on special projects that help expand and improve the support function as assigned.

Apply