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Psa Developer Jobs in California (NOW HIRING)

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Escalate complex issues to senior engineers or specialized teams when required * Document all troubleshooting steps, resolutions, and client communications in the PSA/ticketing system * Maintain high ...

MSP Service Desk & Support

Los Angeles, CA · On-site +1

$21.50 - $29/hr

Escalate complex issues to senior engineers or specialized teams when required * Document all troubleshooting steps, resolutions, and client communications in the PSA/ticketing system * Maintain high ...

Project Coordinator

Clovis, CA · On-site

$20 - $28/hr

Schedule project work, engineer resources, client availability, and vendor timelines. * Verify ... Maintain accurate project status, documentation, and timelines in ConnectWise PSA. * Track project ...

Schedule project work, engineer resources, client availability, and vendor timelines. * Verify ... Maintainaccurateproject status, documentation, and timelines in ConnectWise PSA. * Track project ...

Schedule project work, engineer resources, client availability, and vendor timelines. * Verify ... Maintain accurate project status, documentation, and timelines in ConnectWise PSA. * Track project ...

IT Service Engineer II

Santa Ana, CA · On-site

$70 - $110/hr

Role Summary The Service Engineer II independently resolves more complex issues and assumes full ... PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.

IT Service Engineer II

Santa Ana, CA · On-site

$80K - $100K/yr

Role SummaryThe Service Engineer II independently resolves more complex issues and assumes full ... PSA/RMM improvements: suggests workflow fixes; flags recurring issue trends with evidence.

Product Engineering Works all phases of a product from concept to repeat manufacturing to end of ... PSA's and VHB's a plus Solid understanding of robotics (6-axis and/or SCARA), pneumatics, servo ...

Senior,Staff Security Engineer About Zettabyte At Zettabyte, we're building the infrastructure ... Deep, hands‑on expertise in Kubernetes security (RBAC, PSA, network policies, admission ...

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Showing results 41-60

Psa Developer information

What is the difference between Psa Developer vs Psa Engineer?

AspectPsa DeveloperPsa Engineer
CredentialsTypically requires a degree in computer science or related field, with certifications in programming languages or software developmentSimilar credentials, often with additional certifications in systems or network engineering
Work EnvironmentPrimarily software development in office settings, focusing on coding and application designIncludes development and implementation of systems, often involving hardware integration and troubleshooting
Industry UsageCommonly used in software companies, tech firms, and IT departmentsUsed in industries like manufacturing, automation, and systems integration

While both roles involve technical skills and software knowledge, Psa Developers focus more on coding and application development, whereas Psa Engineers often work on system integration and hardware-software interfacing. The choice depends on whether the role emphasizes software creation or system engineering tasks.

Is working for PSA a good job?

A PSA Developer typically works on developing and maintaining public service announcement systems, often requiring programming skills and knowledge of communication protocols. The job can offer stable employment with opportunities for skill development, but workload and job satisfaction vary depending on the organization and project scope.

What cities in California are hiring for Psa Developer jobs?

Cities in California with the most Psa Developer job openings:

Infographic showing various Psa Developer job openings in California as of June 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Remote job distribution.

MSP Service Desk & Support

Red Cup IT, Inc.

Los Angeles, CA • On-site, Remote

$21.50 - $29/hr

Full-time

Re-posted 7 days ago


Job description

We are looking for an MSP Service Desk & Support who is responsible for providing first- and second-level technical support to MSP clients across multiple environments. This role acts as the primary point of contact for client IT issues, ensuring incidents and service requests are resolved efficiently, professionally, and in accordance with SLAs.

The ideal candidate is customer-focused, technically competent, and comfortable supporting multiple clients, systems, and priorities in a fast-paced MSP environment.

Client Support & Service Desk Operations

  • Serve as the first point of contact for client support requests via ticketing system, phone, and email
  • Troubleshoot and resolve Tier 1 and Tier 2 technical issues in a timely manner
  • Escalate complex issues to senior engineers or specialized teams when required
  • Document all troubleshooting steps, resolutions, and client communications in the PSA/ticketing system
  • Maintain high levels of customer satisfaction and professionalism

Technical Support

  • Support Windows and macOS workstations
  • Troubleshoot hardware, software, and peripheral issues
  • Manage user accounts, permissions, and security groups (Active Directory / Azure AD)
  • Provide Microsoft 365 support (Exchange, Teams, OneDrive, SharePoint)
  • Perform basic network troubleshooting (DNS, DHCP, VPN, Wi-Fi)
  • Support RMM tools, endpoint security, and patching systems
  • Assist with onboarding/offboarding users and device provisioning

MSP Processes & Best Practices

  • Follow ITIL-aligned incident, problem, and change management processes
  • Meet or exceed SLA and response time requirements
  • Identify recurring issues and recommend improvements
  • Participate in knowledge base creation and maintenance
  • Follow security best practices and MSP standards

Required Skills & Qualifications

  • 3+ years of IT support experience (MSP experience strongly preferred)
  • Strong knowledge of Windows OS and basic networking concepts
  • Experience with Microsoft 365 administration
  • Familiarity with ticketing/PSA systems (e.g., ConnectWise, Autotask, HaloPSA, Zendesk)
  • Experience using RMM tools (e.g., NinjaOne, Datto, N-able, ConnectWise Automate)
  • Understanding of endpoint security tools and MFA concepts

Soft Skills

  • Excellent communication and customer service skills
  • Strong troubleshooting and analytical abilities
  • Ability to manage multiple tickets and priorities simultaneously
  • Comfortable working in a fast-paced, client-facing environment
  • Professional demeanor and positive attitude

Preferred Qualifications

  • MSP experience supporting multiple clients and environments
  • ITIL Foundation certification
  • CompTIA A+, Network+, or Microsoft certifications
  • Experience with Azure AD, Intune, or basic cloud administration
  • Familiarity with VoIP systems and SaaS applications

Performance Metrics

  • SLA compliance and response times
  • Ticket resolution quality and documentation
  • Client satisfaction scores
  • Adherence to MSP processes and security standards
Employment Type: FULL_TIME