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Provider Relations Associate Jobs in Illinois (NOW HIRING)

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

The firm has been a well-respected provider of private wealth management since 1935 and has won ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

William Blair

Associate I, Client Relations

Chicago, IL · On-site

$41K - $51K/yr

The firm has been a well-respected provider of private wealth management since 1935 and has won ... William Blair Private Wealth Management is seeking an Associate I - Client Relations to provide ...

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Provider Relations Associate information

What is a provider relations associate?

Provider Relations Associates are professionals who serve as the primary point of contact between healthcare providers (such as doctors and hospitals) and insurance companies or healthcare organizations. Their main responsibilities include maintaining positive relationships with providers, addressing concerns or issues, educating providers about policies and procedures, and ensuring compliance with contracts. They play a key role in facilitating communication and resolving any disputes to ensure efficient healthcare delivery and satisfaction on both sides.

What are the key skills and qualifications needed to thrive as a provider relations associate?

To thrive as a Provider Relations Associate, you need a solid understanding of healthcare administration, contract management, and provider network operations, usually supported by a bachelor's degree in a related field. Familiarity with healthcare management systems, claims processing platforms, and proficiency in Microsoft Office Suite are commonly required. Strong interpersonal communication, negotiation, and problem-solving abilities are vital soft skills for building and maintaining positive relationships with healthcare providers. These competencies ensure effective collaboration, resolve issues efficiently, and support the overall performance of the provider network.

What are the main challenges provider relations associates face when working with healthcare providers?

Provider Relations Associates often navigate complex communication channels between healthcare providers and insurance companies. One common challenge is addressing concerns or resolving issues related to provider contracts, reimbursement, and compliance with policies. Balancing the needs of providers with organizational guidelines requires strong negotiation and problem-solving skills. Additionally, maintaining positive relationships while handling high volumes of inquiries and ensuring accurate documentation can make the role fast-paced and demanding, but also rewarding for those who enjoy dynamic, collaborative environments.

What is the difference between Provider Relations Associate vs Provider Relations Coordinator?

AspectProvider Relations AssociateProvider Relations Coordinator
Required CredentialsHigh school diploma or equivalent; some roles prefer healthcare or customer service experienceHigh school diploma; healthcare or administrative experience often preferred
Work EnvironmentOffice setting, healthcare organizations, insurance companiesOffice environment, healthcare facilities, insurance providers
Employer & Industry UsageHealthcare insurers, provider networks, managed care organizationsHealthcare insurers, provider networks, healthcare administration
Common Search & Comparison IntentYesYes

The Provider Relations Associate and Provider Relations Coordinator roles share similarities in work environment and industry usage, often involving communication with healthcare providers and supporting network relations. The main differences lie in responsibilities: associates typically handle basic provider inquiries and data entry, while coordinators may oversee provider onboarding and relationship management. Both roles require similar credentials and are vital in healthcare administration, making them common points of comparison for job seekers in this field.

What are the most commonly searched types of Provider Relations jobs in Illinois?

The most popular types of Provider Relations jobs in Illinois are:

What are popular job titles related to Provider Relations Associate jobs in Illinois?

For Provider Relations Associate jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Provider Relations Associate jobs in Illinois look for?

The top searched job categories for Provider Relations Associate jobs in Illinois are:

What cities in Illinois are hiring for Provider Relations Associate jobs?

Cities in Illinois with the most Provider Relations Associate job openings:

Provider Relations Associate jobs near you

Physician Relations Associate, Senior - Full Time, Days

The University of Chicago Medicine

Chicago, IL • On-site

Full-time

Posted 10 days ago

University Of Chicago Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

239th of 891 rated healthcare providers

Job description


Be a part of a world-class academic healthcare system at UChicago Medicine as a Physician Relations Associate for our Marketing and Communications division. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.
The Physician Relations Associate at UChicago Medicine will cultivate and maintain strong relationships with the referring provider community and provide awareness of UChicago Medicine clinical services and programs. This role will lead community outreach efforts, collaborate with leaders and physicians across the service lines in establishing strategic initiatives and growth plans, and support in identifying strategic opportunities for UChicago Medicine. The Physician Relations Associate will serve as a liaison between the health system, community providers and faculty physicians within the UChicago Medicine primary and secondary service areas. This is a highly visible and key position within the UChicago Medicine organization.
Essential Job Functions
  • Builds relationships through outreach visits to referring and potentially referring physicians (and key office staff) in greater Chicago and surrounding areas. Promotes UCM services, programs and physicians to health care providers, identifying strategic opportunities for advancing UCM offsite affiliations, implementing strategies to enhance communications with physicians and other health care providers, conducting service line marketing assessments, analyzing physician and hospital needs, and participation in clinical strategic planning team strategic service line plans. Collect and analyze data including physician activity, satisfaction and health care trends to assist in the development of physician outreach strategies. Develop and execute on specific outreach, relationship building and educational plan targeted to community physicians.
  • Maintains current electronic records on referring physician encounters, needs, issues and their resolution. Provides timely feedback to UCM administrators on perceptions and challenges from the referring community and participates in process improvement activities. Collects and communicates specific information on internal process improvement opportunities and service expectations with a goal of earning new business, retaining current business and keeping referring physicians satisfied and engaged.
  • Identifies opportunities for CME programs and/or Networking events with UCM physicians and referring physicians and coordinates such events
  • Performs other duties assigned

Required Qualifications
  • Bachelor's degree in a relevant field, such as business, health care, marketing or communications required.
  • A minimum of five years experience in physician relations, practice management or medical sales required.
  • Work record that demonstrates superior interpersonal, communication and presentation skills is required; work record that demonstrates superior customer service skills; excellent knowledge of Microsoft Word, Excel, Access and PowerPoint. Position requires a moderate deal of local travel in greater Chicago.

Position Details
  • Job Type/FTE: Full Time (1.0 FTE)
  • Shift: Days
  • Unit/Department: Marketing and Communications
  • Work Location: Full time remote
  • CBA Code: Non-Union

About Us
We've been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment... with patients and with each other. We're in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you'd like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we're doing work that really matters. Join us. Bring your passion.
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.
As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.
Compensation & Benefits Overview
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.
Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.

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