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How much do provider engagement representative jobs pay per year?

As of Sep 11, 2026, the average yearly pay for provider engagement representative in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What is a provider engagement representative?

Provider Engagement Representatives are professionals who act as liaisons between healthcare providers and health insurance companies or healthcare organizations. Their main role is to ensure effective communication, address provider concerns, and improve collaboration to enhance patient care. They may also help onboard new providers, educate them about policies, and resolve any issues related to claims or network participation. These representatives play a crucial role in maintaining strong relationships and ensuring providers have the support they need.

What skills and qualifications are needed to thrive as a provider engagement representative?

To thrive as a Provider Engagement Representative, you need a background in healthcare administration or related fields, strong relationship-building skills, and an understanding of provider networks. Familiarity with CRM software, data analytics tools, and healthcare compliance systems is typically required. Exceptional communication, problem-solving, and negotiation abilities help you build trust and effectively address provider concerns. These skills are vital for fostering strong partnerships with providers, ensuring network satisfaction, and driving organizational goals.

What are common challenges faced by provider engagement representatives, and how can they be addressed?

Provider Engagement Representatives often face challenges such as managing complex provider concerns, balancing multiple priorities, and maintaining effective communication across diverse healthcare teams. To address these, successful representatives develop strong organizational skills, stay informed about healthcare regulations and company policies, and proactively build relationships with providers. Regular training, open feedback channels, and teamwork with clinical and administrative staff also help in navigating these challenges and enhancing provider satisfaction.

What cities are hiring for Provider Engagement Representative jobs?

Cities with the most Provider Engagement Representative job openings:

What states have the most Provider Engagement Representative jobs?

States with the most job openings for Provider Engagement Representative jobs include:

What are popular job titles related to Provider Engagement Representative jobs?

For Provider Engagement Representative jobs, the most frequently searched job titles are:

Provider Engagement Representative jobs near you
Infographic showing various Provider Engagement Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.

Program Engagement Representative

Reno, NV • On-site

Affinity Development Group
Marketing • 201 - 500 employees
Learn more about Affinity Development Groupexternal

Full-time

Re-posted 10 days ago

Job description

Job Type
Full-time
Description
The Program Engagement Representative will be responsible for taking inbound calls and following up with members that have contacted Costco Auto Program regarding their experience in the car buying process. This role will also be responsible for documenting member feedback in our database. This position will work alongside the Program Specialists with direction from management.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Acts as the "front line" for the Program Specialist Group to ensure member expectations are met timely and efficiently
  • Answering questions and educating members on Costco Auto program
  • Gathering information from members to provide Program Specialists for additional follow-up
  • Making calls to dealerships as needed
  • Works closely with Program Specialists and management team
  • Acts as a back-up to Program Specialists as needed
  • Other duties as assigned

Requirements
  • High School Diploma and a minimum of 2 years' experience in a service-oriented environment
  • Experience taking escalated calls and/or in a customer retention role is highly desired
  • Excellent listening skills; be thoughtful and responsive creating a good rapport while remaining diplomatic
  • Strong attention to detail
  • Proficiency in Microsoft Office including Outlook, Word and Excel (preferred).
  • Experience using an Outlook calendar to track and manage follow-up calls
  • Minimum of 1-year experience communicating with customers via phone preferred
  • Maintains a high level of professionalism and confidentiality when dealing with sensitive information
  • Experience working within a team environment is preferred
  • Exposure to Key Performance Indicators (metrics related to turnaround times, aging issues, etc)
  • Maintain high Standards of Customer Service Excellence
  • Maintain a high level of morale and commitment to the Program Specialist Group
  • Superior written and verbal communication skills
  • Flexible, adaptable and able to work in a fast-paced environment
  • Positive attitude, energetic and enthusiastic
  • Good work ethic, reliable and accountable
  • Exercise good judgment and use initiative; demonstrate integrity and honesty
  • Strong organizational skills

Apply