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Protecht Jobs (NOW HIRING)

Protecht Group

Technical Account Manager

Atlanta, GA · Remote

As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate. About You You are a customer-focused, technically savvy professional ...

Protecht Group

Technical Account Manager

Atlanta, GA · On-site +1

As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate. About You You are a customer-focused, technically savvy professional ...

VISO TRUST

Technical Account Manager

Atlanta, GA

As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate. About You You are a customer-focused, technically savvy professional ...

VISO TRUST

Enterprise Account Executive

Atlanta, GA · On-site

VISO TRUST is now part of the Protecht Group, a global leader in risk management solutions. Together, we provide a comprehensive platform for managing risk across the enterprise, helping ...

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Protecht information

What are the key skills and qualifications needed to thrive as a Protecht (Risk Management) Specialist, and why are they important?

To thrive as a Protecht Risk Management Specialist, you need a strong background in risk analysis, compliance, and governance, usually with a degree in business, finance, or a related field. Familiarity with Protecht.ERM software, risk assessment methodologies, and relevant certifications like ISO 31000 or GRC certifications is highly beneficial. Excellent analytical thinking, problem-solving, and communication skills help you effectively identify, assess, and communicate risks across an organization. These skills are crucial for ensuring organizational resilience and compliance, while supporting informed decision-making and risk mitigation.

What are some common challenges faced by professionals working in risk management roles at Protecht, and how can these be addressed?

Professionals in risk management roles at Protecht often face the challenge of staying up-to-date with evolving regulatory requirements and integrating risk frameworks across diverse business units. Additionally, communicating complex risk concepts to stakeholders who may not have a technical background can be demanding. These challenges can be addressed by actively participating in ongoing training, leveraging collaborative tools provided by Protecht, and engaging in regular cross-departmental meetings to ensure alignment and effective risk communication.

What is a Protecht?

Protecht is a company that specializes in risk management solutions, offering software and services to help organizations identify, assess, and manage various types of risks. Their platform is used by businesses to ensure compliance, streamline risk processes, and improve overall governance. Protecht provides tools for risk assessment, incident management, compliance tracking, and reporting, making it easier for companies to manage operational, financial, and strategic risks.

What is the difference between Protecht vs Risk Analyst?

AspectProtechtRisk Analyst
Required CredentialsCertifications in risk management, compliance, or related fieldsCertifications like FRM, CRM, or CIA often preferred
Work EnvironmentFinancial institutions, insurance companies, risk management firmsBanking, insurance, consulting firms, and corporate sectors
Employer & Industry UsageUsed in risk management software and compliance rolesCommonly employed in risk assessment and mitigation tasks

Protecht and Risk Analyst roles both focus on risk management, but Protecht often refers to a software platform or system used for risk and compliance management, while Risk Analyst is a job title for professionals analyzing and managing risks. Understanding these differences helps job seekers target the right roles and skills in the risk management industry.

More about Protecht jobs
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What job categories do people searching Protecht jobs look for? The top searched job categories for Protecht jobs are:
Protecht jobs near you

Technical Account Manager

Protecht Group

Atlanta, GA • Remote

Full-time

Posted 10 days ago

Job description

About VISO TRUST

VISO TRUST is a venture-backed, high-growth B2B SaaS company transforming how enterprises manage third-party risk. Our AI-native platform replaces legacy, questionnaire-based TPRM processes by analyzing vendor artifacts directly, enabling organizations to perform faster, higher-confidence risk assessments at scale.

Trusted by leading enterprises globally, we deliver faster assessment cycles, stronger vendor engagement, and real-time visibility into third- and fourth-party risk. As part of the Protecht Group, a global leader in risk management, we are redefining how modern security and risk teams operate.

About You

You are a customer-focused, technically savvy professional who thrives in fast-paced, high-growth environments. You take ownership of outcomes, build genuine relationships, and bring a consultative mindset to every customer interaction.

You are equally comfortable engaging with senior stakeholders and working closely with technical teams, and you have a passion for helping customers realize measurable value from complex SaaS solutions.

About the Role

We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base. You will own a portfolio of customers, acting as a trusted advisor and strategic partner as they modernize and mature their third-party risk management programs.

This is a highly cross-functional role where you will collaborate with Sales, Product, and Engineering while guiding customers through onboarding, adoption, and ongoing value realization.

What You’ll Do

  • Own the post-sale customer lifecycle for a portfolio of enterprise accounts
  • Build strong, trusted relationships across technical and executive stakeholders
  • Drive product adoption, engagement, and long-term customer success
  • Guide customers through onboarding, integrations, and ongoing service delivery
  • Identify and execute on renewal and expansion opportunities in partnership with Sales
  • Analyze usage data and customer trends to surface insights and optimization opportunities
  • Act as the voice of the customer by sharing feedback and influencing product direction
  • Manage support issues and coordinate with internal teams to ensure timely resolution
  • Position yourself as a trusted advisor in Cyber Risk and TPRM best practices

What You Bring

  • 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS
  • Experience working with enterprise customers and managing a portfolio of accounts
  • Strong understanding of cybersecurity, risk management, GRC or TPRM domains
  • Proven ability to build relationships with both technical users and executive stakeholders
  • Analytical mindset with the ability to translate data into actionable insights
  • Experience managing customer lifecycles, including renewals and expansion
  • Excellent communication, organization, and problem-solving skills
  • A proactive, ownership-driven approach in a dynamic environment

Why VISO

At VISO, our people are our greatest asset. We operate with transparency, move quickly, and empower our team with real ownership and direct access to leadership.

You’ll have the opportunity to shape how we grow, contribute to a category-defining platform, and play a critical role in helping global organizations transform how they manage risk.

We are committed to rewarding great work and creating an environment where ambitious, high-performing individuals can thrive.

VISO TRUST is now part of the Protecht Group, a global leader in risk management solutions. Together, we provide a comprehensive platform for managing risk across the enterprise, helping organizations move faster while maintaining strong security and regulatory standards.

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