Position Summary
The Property Damage Consultant is responsible for conducting on-site property inspections, meeting with property owners, documenting damages, creating sketches and scopes of work, and gathering all information necessary for accurate estimating and project planning. This role serves as the company's first field representative and plays a critical role in converting opportunities into successful restoration projects.
Reports To: Operations Manager
Primary Responsibilities
Customer & Site Assessment
- Respond to new leads and scheduled appointments.
- Meet with residential and commercial property owners.
- Explain the restoration and reconstruction process.
- Build trust and confidence with customers.
- Gather information regarding the cause and extent of damages.
Documentation
- Take comprehensive photos of affected areas.
- Properly label and organize photos according to company standards.
- Complete moisture mapping when applicable.
- Document all findings in RMS, DASH, Luxor, or other company software.
- Upload all site documentation within 24 hours of the visit.
Sketching & Scope Development
- Create accurate floor plan sketches using approved software.
- Measure affected areas and document dimensions.
- Develop detailed scopes of work based on site conditions.
- Identify emergency services, mitigation needs, reconstruction needs, and code-related items.
- Coordinate with estimators and project managers regarding project requirements.
Sales & Relationship Building
- Present the company professionally.
- Identify opportunities for additional services.
- Assist with converting leads into signed projects.
- Develop relationships with property managers, facility managers, adjusters, and referral partners.
- Maintain a high level of customer satisfaction throughout the inspection process.
Administrative
- Ensure signed Work Authorizations are obtained whenever possible during the first visit.
- Update CRM and job management systems with detailed notes.
- Track lead progress and communicate status updates.
- Maintain company vehicle, equipment, and measuring tools.
Qualifications
- Experience in restoration, construction, insurance adjusting, estimating, or property inspections preferred.
- Knowledge of water, fire, mold, and reconstruction projects preferred.
- Experience with Matterport and mobile sketching software preferred.
- Strong communication and customer service skills.
- Ability to work independently and manage a flexible schedule.
- Valid driver's license and clean driving record.
Preferred Skills
- Relationship-building and sales ability.
- Strong attention to detail.
- Accurate measuring and sketching skills.
- Organized documentation habits.
- Problem-solving mindset.
- Comfortable working in residential and commercial environments.
Compensation Structure
- Base Salary: $45,000–$50,000
- Sales Commission
What Success Looks Like
The ideal candidate is someone who:
✅ Loves meeting new people
✅ Enjoys networking and creating opportunities
✅ Is motivated by commissions and growth
✅ Can open doors and build relationships
✅ Takes ownership of their results
✅ Thrives in a fast-paced environment
✅ Wants to be part of a growing organization
If you're a motivated sales professional who enjoys building relationships and creating new opportunities, we'd love to hear from you. Apply today and help us continue providing extraordinary care while serving people in their time of need.
Company Description
Full Service Restoration Company providing Fire & Water Mitigation, Mold Remediation, Content Packout/Storage and Cleaning, Property Restoration and Property Improvement.