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Property Claims Trainee Jobs in Virginia (NOW HIRING)

... and property they cherish. With a pay-for-performance compensation model, agents have the ... Responding promptly to service requests such as beneficiary changes, claims, and loans * Record ...

... and property they cherish. With a pay-for-performance compensation model, agents have the ... Responding promptly to service requests such as beneficiary changes, claims, and loans * Record ...

... and property they cherish. With a pay-for-performance compensation model, agents have the ... Responding promptly to service requests such as beneficiary changes, claims, and loans * Record ...

Property Claims Trainee information

See Virginia salary details

$23.3K

$52.8K

$92.9K

How much do property claims trainee jobs pay per year?

As of Aug 16, 2026, the average yearly pay for property claims trainee in Virginia is $52,840.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,901.00 and $63,214.00 per year, depending on experience, location, and employer.

What is a property claims trainee?

Property Claims Trainees are entry-level professionals who learn how to investigate, evaluate, and settle property insurance claims. They work under supervision to gain hands-on experience in assessing property damage, interviewing claimants, and understanding policy coverage. The trainee period involves both classroom training and fieldwork, with the goal of preparing them to become full-fledged property claims adjusters. This role is ideal for those seeking a career in insurance and customer service.

What are the key skills and qualifications needed to thrive as a property claims trainee?

To thrive as a Property Claims Trainee, you need a foundational understanding of insurance principles, strong analytical skills, and at least a bachelor's degree in a relevant field. Familiarity with claims management software, estimating tools, and sometimes an adjuster’s license are typically required. Attention to detail, effective communication, and problem-solving abilities help trainees excel when interacting with clients and investigating claims. These skills and qualifications are crucial for ensuring accurate claim assessments, customer satisfaction, and compliance with industry regulations.

What are some common challenges faced by property claims trainees during their first year on the job?

Property Claims Trainees often find the first year challenging as they balance learning technical aspects of insurance policies with developing strong customer service and negotiation skills. Managing multiple claims simultaneously, meeting strict deadlines, and dealing with distressed policyholders can be demanding. Additionally, trainees must quickly become proficient in using claims management software and conducting thorough investigations, sometimes in the field. However, most companies offer mentorship and ongoing training to help new hires navigate these challenges successfully.

What is the difference between Property Claims Trainee vs Property Claims Adjuster?

AspectProperty Claims TraineeProperty Claims Adjuster
CredentialsOften entry-level, may require a relevant diploma or certificationRequires relevant certifications, licenses, and experience
Work EnvironmentTraining environment, supervised tasks, learning on the jobIndependent decision-making, field and office work
Employer & Industry UsageInsurance companies, training programsInsurance companies, claims departments

The main difference is that a Property Claims Trainee is an entry-level role focused on learning and gaining experience, often under supervision. In contrast, a Property Claims Adjuster is a fully qualified professional responsible for assessing claims independently. Trainees develop skills that prepare them for adjuster roles, which require more experience and certifications.

What are the most commonly searched types of Property Claims jobs in Virginia?

The most popular types of Property Claims jobs in Virginia are:

What cities in Virginia are hiring for Property Claims Trainee jobs?

Cities in Virginia with the most Property Claims Trainee job openings:

Infographic showing various Property Claims Trainee job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $52,840 per year, or $25.4 per hour.

SeniorTriage Specialist(aka Senior Claims Intake/FNOL Specialist)

Argonaut Management Services, Inc

Richmond, VA • On-site

$73K - $85K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Job description

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.


Job Description

Senior Triage Specialist (Senior Claims Intake / FNOL Specialist)

Locations: Omaha, NE | Los Angeles, CA | Chicago, IL | Richmond, VA | Albany, NY | New York City, NY

Work Schedule: 100% In-Office (Monday-Friday)

About the Role

We're looking for an experienced Senior Triage Specialist to join our Commercial Claims team. This position combines First Notice of Loss (FNOL), claims intake, and fast-track claims handling while providing critical support to our claims adjusters.

This is an excellent opportunity for someone who wants to build a long-term career in commercial insurance. Successful employees are well-positioned to advance into future Claims Trainee and Claims Adjuster opportunities.

As part of our ongoing modernization efforts, we're also enhancing our claims operations with AI and Large Language Model (LLM) technology. If you're interested in helping improve business processes through technology and automation, this is a great opportunity to be involved.

This position reports to the Director of Triage, who is based in Colorado.

What You'll Do
  • Manage fast-track commercial claims from initial intake through resolution.
  • Review new claims and determine coverage and appropriate adjuster assignment.
  • Set initial claim reserves.
  • Update and maintain claim information within the claims management system.
  • Contact insureds, claimants, brokers, and other parties to gather claim information.
  • Answer and route incoming calls to the appropriate claims professionals.
  • Manage shared voicemail inboxes and respond to inquiries.
  • Order police reports and other supporting documentation.
  • Prepare written correspondence and maintain electronic claim files.
  • Process incoming mail and prioritize daily workloads.
  • Support claims adjusters with administrative and technical claim activities.
  • Maintain diaries and complete assigned tasks to ensure timely claim handling.
  • Continuously look for solutions that improve customer service and operational efficiency.
What We're Looking For Required Qualifications

Candidates should have strong customer service skills and commercial insurance experience, along with one of the following:

  • High school diploma and 6+ years of experience, including at least 1 year in insurance or a related industry (commercial claims preferred); or
  • Associate degree or technical education and 3+ years of experience, including at least 1 year in insurance or a related industry; or
  • Bachelor's degree and 1+ year of experience, including at least 1 year in insurance or a related industry.

In addition, candidates should have:

  • Understanding of how insurance companies operate and make business decisions.
  • Strong written and verbal communication skills.
  • Excellent customer service and relationship-building abilities.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • High attention to detail and strong organizational skills.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Experience with Guidewire ClaimCenter or other claims management systems.
  • Experience using or creating prompts for AI/LLM tools to improve business processes.

Work Environment

  • 100% in-office position
  • Monday through Friday during normal business hours.
  • Overtime may be required based on business needs and must be accurately reported on company timesheets.
Compensation

Hourly pay is based on location and experience:

  • Richmond, VA: $29.37-$34.18/hour ($61,098-$71,094 annually)
  • Albany, NY & Chicago, IL: $32.32-$37.71/hour ($67,218-$78,438 annually)
  • Los Angeles, CA & New York City, NY: $35.26-$41.14/hour ($73,338-$85,578 annually)

In addition to competitive pay, employees are eligible for an annual performance bonus and a comprehensive benefits package.

Why Join Argo Group Claims?

At Argo Group, claims professionals are empowered to make decisions and solve problems-not simply process claims. Our collaborative environment gives employees direct access to leadership, opportunities to work on complex commercial claims, and the ability to contribute ideas that improve how we serve our customers.

If you're looking for a role where you can grow your insurance career while helping modernize claims operations, we'd love to hear from you.


PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.


If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department at 210-321-8400.


Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program-including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.


Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we apsire to be - guiding how we work, how we lead and how we succeed.