Project Management Office Operations Manager Jobs

The GSW Proj Mgmt Ops Solutions Analyst is responsible for designing, implementing, and optimizing project management tools, processes, and best practices that drive efficiency, visibility, and collaboration across the organization. The Analyst will act as an internal consultant, partnering with internal departments including but not limited to: operations; procurement; accounts payable; field training; and safety to diagnose operational inefficiencies and co-create solutions that fit their unique needs. This role bridges the gap between business needs and technical solutions, ensuring project teams have the right systems, workflows, and training to deliver projects on time, within scope, and within budget. The Analyst also owns reporting and dashboard requirements for Joulz, the team’s proprietary field-workforce management platform.

Company Overview

Established in 1977, Great Southwestern Construction, Inc. (Great Southwestern) – a subsidiary of MYR Group Inc. – has successfully completed hundreds of transmission, distribution, substation, live line, and clean energy projects nationwide. We are well positioned as a contractor of choice for providing transmission, distribution, and substation construction, telecommunication systems, maintenance, and emergency restoration services. Weutilizeourwell-established, long-standing reputation to create enduring relationships. We have built this reputation by meeting the needs of our clients and team members in a safe and innovative work atmosphere.

Our leadership team is second to none in providingsupportandopportunitiesfor growth, with over half of our senior management team having been promoted within the company. We believe in creating a balanced work-life environment built on our culture and values of safety, integrity, respect, and initiative. With industry leading benefits and compensation, weshowcasethe true value of our craft workers and truly put our People First. Are you ready to grow?

Essential Functions

• Conduct workflow analysis and process mapping sessions with stakeholders to identify the root causes of operational friction
• Work with MYR Corporate IT department and GSW technology counterpart to integrate PM tools with other enterprise systems (e.g., ERP, CRM, document management systems) for seamless data flow and reporting
• Partner with PMO, department heads, and project teams to understand requirements and customize solutions that improve productivity and transparency
• Provide onboarding, training, and ongoing user support for PM tools and methodologies to maximize adoption and efficiency
• Create dashboards, KPIs, and performance reports that provide actionable insights for leadership and project teams, including specifying and validating reporting requirements for the Joulz platform’s embedded analytics (Apache Superset dashboards with row-level security)
• Coordinate user acceptance testing (UAT), maintain test plans, and triage and clarify defects with the development team
• Use AI-assisted tools (Claude or GitHub Copilot) to create and accelerate requirements documentation, process-flow diagrams, and test plans
• Stay informed on industry trends, emerging tools, and evolving best practices to continuously enhance project management capabilities
• Regular and predictable attendance
• Other duties as assigned
• Essential functions of this position will be performed at a Company-designed office or field location
• Understand and comply with the Company's Code of Business Conduct and Ethics Policy and other industry-specific professional and ethical standards

Qualifications

• 5+ years of progressively responsible experience in project management, PMO operations, or business process improvement
• PMP Certification
• 2 years of experience integrating project management tools with other business systems
• 5+ years of experience in change management and user adoption strategies

Preferred Education

• Bachelor’s degree in business, project management, information systems, or related field ; combination of relevant education and experience (minimum 5 years) considered in lieu of degree

Knowledge/Skills/Abilities

• Strong requirements-gathering and documentation skills, including the ability to translate stakeholder needs into detailed technical specifications, scope definitions, process flows, acceptance criteria, and reporting requirements
• Intermediate level expertise in project management software
• Strong understanding of project management methodologies and related frameworks
• Advanced knowledge in process optimization and workflow automation
• Excellent communication and stakeholder engagement skills
• Advanced knowledge of change management and user adoption strategies
• Data literacy – able to read and interpret dashboards/reports and validate figures against source data; basic SQL and/or Excel for validation
• Familiarity with a BI/analytics tool (Apache Superset, Power BI, or Tableau) a plus

Compensation & Benefits

• Salary $100,000-$120,000 / year
  • Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate.
• Comprehensive benefits package - Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage.
• Dental – 100% employer-paid premium.
• ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases.
• Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).
• Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
• Superior educational assistance program (support for educational costs, internal training, and more!).
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Employee Assistance Plan (EAP).

• Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.

Compensation & Benefits

• Salary $100,000-$120,000 / year
  • Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. MYR Group reserves the right to adjust ranges depending on the qualifications of the selected candidate.
• Comprehensive benefits package - Medical, Basic Vision, Regenexx, Teledoc, Hearing, Mental Health (Low deductibles and out-of-pocket maximums) - Fifteen Dollar weekly premium for employee or employee plus family coverage.
• Dental – 100% employer-paid premium.
• ThrivePass Health & Wellness Reimbursement Program - Twelve hundred dollars annually for health and wellbeing-related purchases.
• Annual Paid Time Off starting at 15 days plus 10 paid Holidays (Cultural Celebration Day is a floating holiday).
• Generous 401(k) Plan with 100% match up to 6%; immediate vesting, and Annual profit-sharing potential.
• Superior educational assistance program (support for educational costs, internal training, and more!).
• Company-paid short and long-term disability, life, and accidental death & dismemberment.
• Company-paid business travel accident insurance.
• Employee Assistance Plan (EAP).

• Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at 1-855-635-1321.

MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees.

MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer.

MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.