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Progressive Customer Service Jobs in Remote, OR (NOW HIRING)

AGFA

Service Innovation Manager

OR · On-site +1

As a Service Innovation Manager, you lead the design, standardization, and evolution of service ... progress). * Drive Value (Bold choices to maximize value creation, customer deliver exceptional ...

GovernmentJobs.com

Lifeguard & Swim Instructor

Roseburg, OR

$13.75 - $17.50/hr

Lifeguards provide courteous, friendly, and professional customer service while maintaining a safe ... Communicate participant progress with parents or guardians as appropriate * Complete required ...

AGFA

VP Client Services NA

OR · On-site +1

Lead the Service organization to increase results and customer satisfaction through developing performance measurements on which to monitor progress against key metrics. * Manage the Support Services ...

Agfa

VP Client Services NA

OR · Remote

Lead the Service organization to increase results and customer satisfaction through developing performance measurements on which to monitor progress against key metrics. * Manage the Support Services ...

Körber Group

Senior Project Manager

OR · On-site +1

You will develop and maintain detailed project schedules in MS Project; tracks progress, forecasts ... Set new industry standards and champion customer-centric services and solutions with our dynamic ...

Koerber

Senior Project Manager

OR · On-site

You will develop and maintain detailed project schedules in MS Project; tracks progress, forecasts ... Set new industry standards and champion customer-centric services and solutions with our dynamic ...

Albertsons

Float Pharmacist

Coos Bay, OR

$78.25/hr

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service ... Do you want to practice in a progressive setting where you can make an impact on patient care and ...

Albertsons

Staff Pharmacist

Roseburg, OR · On-site

$78.25/hr

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service ... Do you want to practice in a progressive setting where you can make an impact on patient care and ...

US Navy

Culinary Specialist

Sutherlin, OR

$34K - $46K/yr

... progressive advancement through roles such as watch captain, leading Culinary Specialist, and ... Team orientation with good communication and customer service skills; solid arithmetic and record ...

US Navy

Culinary Specialist

Lakeside, OR

$33K - $44K/yr

... progressive advancement through roles such as watch captain, leading Culinary Specialist, and ... Team orientation with good communication and customer service skills; solid arithmetic and record ...

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All JobsProgressive Customer Service JobsProgressive Customer Service Jobs in Remote, OR

Progressive Customer Service information

See Remote, OR salary details

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How much do progressive customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for progressive customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are typical challenges faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

How much does Progressive pay remote workers?

Progressive Customer Service representatives working remotely typically earn an hourly wage that ranges from $14 to $20, depending on experience and location. The role may also include performance-based incentives and benefits such as health insurance and paid time off.

What is a Progressive Customer Service job?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

Can you work from home with Progressive?

Progressive Customer Service roles often offer remote work options, especially for positions involving phone or online support. However, availability depends on the specific role and location, and some positions may require in-office presence or hybrid arrangements. Candidates should review job postings for remote work eligibility and requirements.

What are the key skills and qualifications needed to thrive in the Progressive Customer Service position, and why are they important?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

How much do call center reps make at Progressive?

Progressive customer service representatives typically earn an average hourly wage of around $15 to $20, depending on experience and location. Salaries can also include benefits such as health insurance and paid time off, with opportunities for advancement within the company.

How hard is it to get hired at Progressive?

Getting hired for a Progressive Customer Service role typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates with strong communication skills, customer service experience, and familiarity with insurance products tend to have better chances of being hired. The hiring process can take several weeks depending on the volume of applicants and the specific position.
What job categories do people searching Progressive Customer Service jobs in Remote, OR look for? The top searched job categories for Progressive Customer Service jobs in Remote, OR are:
What cities near Remote, OR are hiring for Progressive Customer Service jobs? Cities near Remote, OR with the most Progressive Customer Service job openings:
Progressive Customer Service jobs near you

Service Innovation Manager

AGFA

OR • On-site, Remote

Full-time

Medical, PTO

Posted 19 days ago

Job description

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).
At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.
From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.
As a Service Innovation Manager, you lead the design, standardization, and evolution of service models that ensure our solutions can be successfully delivered, supported, and scaled in real-world environments.
You drive end-to-end service design across the product lifecycle, combining service strategy, operational readiness, and cost modeling with strong delivery leadership.
Location:
  • Remote: United States / Canada

What You'll Do:
  • Own and drive the definition of all service requirements across products, features, and programs
  • Lead the design of end-to-end service delivery models, ensuring scalability, efficiency, and customer readiness
  • Own and manage the service design lifecycle, from concept through validation, launch, and operational handover
  • Own and drive the definition and governance of Customer Acceptance Test Plans for new features and design changes
  • Provide reliable cost models and delivery estimates to support sales, quoting, and business planning
  • Lead and coordinate service design initiatives and projects, including:
    • Planning and prioritization
    • Resource alignment
    • Stakeholder management
  • Ensure effective transition to operations, including validation, documentation, and knowledge transfer
  • Drive standardization of service packages and deployment models across regions
  • Continuously improve service efficiency, quality, and profitability, based on field feedback and performance insights

Who You Are:
  • Proven experience in service design, service management, or technical delivery leadership
  • Strong project management skills, including planning, execution, and stakeholder coordination
  • Solid understanding of:
    • Service lifecycle management (e.g., ITIL)
    • Cost modeling and service economics
    • Operational readiness and deployment processes
  • Proven ability to work across cross-functional teams (R&D, Product Management, Services, Operations)
  • Solid understanding of modern IT technologies and cloud-based architectures.
  • Experience in healthcare or medical software environments
  • Strong analytical thinking and decision-making capability
  • Excellent communication and stakeholder management skills

Our Values:
  • Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
  • Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams' benefits)
  • Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress).
  • Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes).

What we offer now and in the future:
  • Dynamic global organization with a history of innovation and strong product portfolio.
  • Challenging environment combined with a supportive management structure.
  • Career development and growth.
  • Competitive salary and benefit package.
  • Friendly work environment surrounded by dedicated and professional colleagues.

Diversity and Inclusion:
At Agfa, our mission at Agfa is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
Compensation: At Agfa HealthCare, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we're happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: Depending on the candidate's education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!
Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario. We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.
At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.
Learn more about Agfa HealthCare and follow us on Instagram.

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