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Progressive Customer Service Jobs in Remote, OR (NOW HIRING)

Ball Corporation

Customer Technical Service Engineer

OR · Remote

$75K - $105K/yr

We Win."-we create a culture where every voice matters, and every idea drives progress. Together ... As the Customer Technical Service (CTS) Engineer, you are a key member of the Quality Technical ...

Ball

Customer Technical Service Engineer

OR · On-site +1

$75K - $105K/yr

We Win."-we create a culture where every voice matters, and every idea drives progress. Together ... As the Customer Technical Service (CTS) Engineer, you are a key member of the Quality Technical ...

Enprotech Corp

Hydro Field Service Technician

OR · On-site +1

The Field Service Technician will act as an interface between the customer, American Hydro, and ... progress your career. You become part of our family, a group of talented women and men who drive ...

Bevcorp

Hydro Field Service Technician

OR

The Field Service Technician will act as an interface between the customer, American Hydro, and ... progress your career. You become part of our family, a group of talented women and men who drive ...

Sodexo

Food Service Worker

Coos Bay, OR

$14.05/hr

... progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service ...

Sodexo

Food Service Worker

Coos Bay, OR · On-site

$14.05/hr

... progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service ...

Sodexo

Food Service Worker

Coos Bay, OR · On-site

$14.05/hr

... progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service ...

Sodexo

Food Service Worker

Coos Bay, OR · On-site

$14.05/hr

... progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service ...

Agfa

Sr. Customer Success Manager

OR · Remote

Coordinate with internal teams (support, product, services) to drive timely resolution and ... progress). * Drive Value (Bold choices to maximize value creation, customer deliver exceptional ...

AGFA

Sr. Customer Success Manager

OR · On-site +1

Coordinate with internal teams (support, product, services) to drive timely resolution and ... progress). * Drive Value (Bold choices to maximize value creation, customer deliver exceptional ...

Agfa

Service Innovation Manager

OR · Remote

As a Service Innovation Manager, you lead the design, standardization, and evolution of service ... progress). * Drive Value (Bold choices to maximize value creation, customer deliver exceptional ...

AGFA

Service Innovation Manager

OR · On-site +1

As a Service Innovation Manager, you lead the design, standardization, and evolution of service ... progress). * Drive Value (Bold choices to maximize value creation, customer deliver exceptional ...

GovernmentJobs.com

Lifeguard & Swim Instructor

Roseburg, OR

$13.75 - $17.50/hr

Lifeguards provide courteous, friendly, and professional customer service while maintaining a safe ... Communicate participant progress with parents or guardians as appropriate * Complete required ...

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Progressive Customer Service information

See Remote, OR salary details

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How much do progressive customer service jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for progressive customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are typical challenges faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

How much does Progressive pay remote workers?

Progressive Customer Service representatives working remotely typically earn an hourly wage that ranges from $14 to $20, depending on experience and location. The role may also include performance-based incentives and benefits such as health insurance and paid time off.

What is a Progressive Customer Service job?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

Can you work from home with Progressive?

Progressive Customer Service roles often offer remote work options, especially for positions involving phone or online support. However, availability depends on the specific role and location, and some positions may require in-office presence or hybrid arrangements. Candidates should review job postings for remote work eligibility and requirements.

What are the key skills and qualifications needed to thrive in the Progressive Customer Service position, and why are they important?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

How much do call center reps make at Progressive?

Progressive customer service representatives typically earn an average hourly wage of around $15 to $20, depending on experience and location. Salaries can also include benefits such as health insurance and paid time off, with opportunities for advancement within the company.

How hard is it to get hired at Progressive?

Getting hired for a Progressive Customer Service role typically involves completing an online application, passing a skills assessment, and participating in interviews. Candidates with strong communication skills, customer service experience, and familiarity with insurance products tend to have better chances of being hired. The hiring process can take several weeks depending on the volume of applicants and the specific position.
What job categories do people searching Progressive Customer Service jobs in Remote, OR look for? The top searched job categories for Progressive Customer Service jobs in Remote, OR are:
What cities near Remote, OR are hiring for Progressive Customer Service jobs? Cities near Remote, OR with the most Progressive Customer Service job openings:
Progressive Customer Service jobs near you
Customer Technical Service Engineer

Customer Technical Service Engineer

Ball Corporation

OR • Remote

$75K - $105K/yr

Other

Posted 4 days ago

Ball rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

At Ball, integrity and trust are the foundation of who we are. Guided by our core values-"We Care. We Work. We Win."-we create a culture where every voice matters, and every idea drives progress.  

Together with our global employees, customers, and partners, we're turning bold sustainability goals into reality and shaping a future we can all be proud of. 

Create a new future. Apply Today. 

Position Overview:


As the Customer Technical Service (CTS) Engineer, you are a key member of the Quality Technical Services Team, reporting to the Senior Manager, CTS.  You will contribute to the success of Ball by providing technical and customer support for the quality assurance function, as directed,  with an all-inclusive technical support service focus to our customers. 

Your Key Areas of Responsibility Include: 

  • Support New Product Development: Assist in the development and introduction of new products for Ball and its customers by collaborating with cross-functional teams and integrating customer feedback into product designs.
  • Lead Technical Improvement Initiatives: Oversee the planning and execution of technical improvements agreed upon between customers and Ball, ensuring effective implementation and tracking performance metrics.
  • Coordinate Filling Line Trials: Plan and manage filling line trials at customer sites to evaluate the performance of new or modified Ball products, including data collection, analysis, and reporting.
  • Manage Quality Issues and Customer Complaints: Serve as the primary contact for customers regarding quality issues, conduct site visits as necessary, and collaborate with Ball manufacturing plants to review and resolve complaints.
  • Respond to Quality Concerns: Provide timely and detailed responses to customers on the causes of quality issues and actions taken by Ball to address them, ensuring customer satisfaction and trust.
  • Conduct Audits of Customer Facilities: Perform audits of customer filling facilities and warehouses to identify potential issues affecting filling speed, can/ends damage, and seam quality, and recommend corrective actions.
  • Facilitate Cross-Departmental Collaboration: Ensure effective interaction and collaboration with various departments within Ball to support quality initiatives and continuous improvement efforts.
  • Perform Quality Engineering Activities: Engage in quality engineering tasks such as root cause analysis, implementation of corrective actions for process-related concerns, and participation in continuous improvement activities (DMAIC, 5S, Kaizen).
  • Develop and Review Quality Assurance Policies: Assist in the creation, review, and standardization of quality assurance policies, procedures, and equipment across existing and new plants to maintain consistent quality standards.
  • Maintain and Enhance the Quality Management System: Help establish, maintain, and continuously improve the quality management system, including conducting audits, creating audit reports, and implementing corrective and preventive actions to ensure system effectiveness. Help develop and implement BOE within the CTS quality function as well as maintain customer AQL, KPI reporting, and quality manual compliance.

Required Skills and Experience: 

  • Bachelors degree in Engineering, Food Safety or other science-related discipline or equivalent combination of relevant experience and education. 
  • Minimum 3 years of experience in quality or quality-related manufacturing environment.
  • Efficient, concise communication, relationship building and facilitation skills.
  • Working knowledge :
    • Engineering principles, practices, terminology, and procedures.
    • Quality assurance principles (Root Cause Analysis, etc.).
    • Lean Manufacturing Principles (8D, A3 Process, RCA) 

Preferred Skills and Experience: 

  • ASQ Six Sigma Black Belt or ASQ Quality Engineer certification.
  • Experience in manufacturing laboratory environment.
  • Ball Operation Experience (BOE)  Quality Pillar as well as other pillars

Compensation & Benefits: 

  • Expected Hiring Salary Range:$75,400 -$105,290  (Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)  
  • This role will be eligible to participate in the annual incentive compensation plan. 
  • Please visit our "Total Rewards" page to learn more about Ball's comprehensive benefits structure.  
  • This position is eligible to be REMOTE in the U.S., with a home base within a 50-mile radius of a major airport, due to travel (up to 50%) requirements. 

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role.  

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems. 

  • Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details-such as your date of birth, school attendance dates, or graduation dates-from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).  
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening. 

* This position will be posted internally for a minimum of 5 days and will remain open until filled or adjusted based on the volume of applicants. 

No agencies please. 

#LI-KR2 #LI-Remote

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