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Progressive Customer Service Jobs in Portland, OR

Reser's

Director, Customer Service

Beaverton, OR · On-site

... progress. 10. Participates in operational planning discussions, including S&OP or similar cross-functional processes, to provide customer service insight on recurring issues, service risks, and ...

Maxcess

Customer Service Representative

Camas, WA · On-site

$17.50 - $24/hr

Progression of competencies is reviewed on a biannual basis. Duties and Responsibilities: * Provide the best customer service in the industry * Work as a team member with Sales, Planning, Product ...

Arizona Tile

Customer Service Rep

Beaverton, OR · On-site

$16.75 - $22.75/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

Arizona Tile

Customer Service Rep

Beaverton, OR · On-site

$17 - $23/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

Arizona Tile

Customer Service Rep

Beaverton, OR

$16.75 - $22.75/hr

Progressive career development and training * Employee assistance program * Paid Time Off (PTO) and ... As the Customer Service Rep, you will process customer orders, provide sales support, and ...

Seamar

Customer Service Representative

Vancouver, WA

$16.75 - $22.75/hr

Is responsible for maintaining activity records, submitting progress reports as directed by the ... Strives to increase customer health care service utilization, through education on services covered ...

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All JobsProgressive Customer Service JobsProgressive Customer Service Jobs in Portland, OR

Progressive Customer Service information

See Portland, OR salary details

$10

$19

$28

How much do progressive customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for progressive customer service in Portland, OR is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What are popular job titles related to Progressive Customer Service jobs in Portland, OR? For Progressive Customer Service jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Progressive Customer Service jobs in Portland, OR look for? The top searched job categories for Progressive Customer Service jobs in Portland, OR are:
Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,463 per year, or $19.9 per hour.

Customer Service - Manufacturing

TENNMAX AMERICA, INC.

Vancouver, WA • Remote

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

TennMax America Inc. is a global leader in electronic components for the Aerospace and Military industries. With headquarters in Vancouver, WA, we are committed to precision, reliability, and innovation across all aspects of our manufacturing operations.

We are seeking an experienced and detail-oriented Customer Service Representative to join our team. In this role, you will serve as a key communication link between our customers and our production teams, ensuring accurate order processing and smooth, efficient operations.


Key Responsibilities:

  • Serve as the primary point of contact for customer inquiries, order updates, and issue resolution
  • Accurately enter, review, and maintain customer orders in our ERP system
  • Coordinate closely with manufacturing, production scheduling, and shipping to support on‑time delivery
  • Monitor work order progress and proactively communicate lead times, changes, or potential delays
  • Provide customers with product information, documentation, and timely order status updates
  • Support cross‑functional teams with various operational and administrative tasks to ensure an efficient workflow


Qualifications:

  • Previous experience in a manufacturing or production environment preferred
  • Strong working knowledge of ERP systems and order management processes
  • Excellent communication, customer service, and follow‑through skills
  • High attention to detail with the ability to manage multiple priorities and deadlines
  • Strong problem‑solving ability and comfort working collaboratively across departments
  • Proficiency with Microsoft Office (Outlook, Excel, and Word)


What we Offer:

  • Paid Time Off
  • Matching 401K Plan
  • Paid Holidays
  • Medical Coverage
  • Dental and Vision Plans
  • Employee Assistance Program (EAP)
  • Health Advocate Program
  • Basic Life & Accidental Death Insurance
  • Long-Term & Short-Term Disability Insurance
  • Health Care Flexible Spending Accounts
  • Dependent Care Flexible Spending Accounts
  • Commuter Benefits, Life Mart discounts & Pet Wellness


If you thrive in a fast-paced manufacturing environment, enjoy supporting customers, and take pride in keeping operations running smoothly, we would love to connect with you.