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Progressive Customer Service Jobs in Portland, OR

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of continuous service with the Company. * For 8 hours of pay for each of a total of 6 paid ...

At 6 Months: $23/hr In your first year, you can progress from $22/hr to $24/hr through our ... Complete customer paperwork and include thorough notes in our customer tracking system

... the modern customer and drive progress. Your work fuels change--sparking ideas, overcoming ... of service and subject to a 1 year waiting period. Part-time Associates are also eligible for 4 ...

Showing results 21-40

Progressive Customer Service information

See Portland, OR salary details

$10

$19

$28

How much do progressive customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for progressive customer service in Portland, OR is $19.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.16 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Availability of remote jobs can vary based on company needs and location requirements.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers a standard work schedule, training programs, and opportunities for advancement, making it a stable option for those interested in the insurance industry.

What are popular job titles related to Progressive Customer Service jobs in Portland, OR?

For Progressive Customer Service jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Portland, OR look for?

The top searched job categories for Progressive Customer Service jobs in Portland, OR are:

Infographic showing various Progressive Customer Service job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $41,394 per year, or $19.9 per hour.

Customer Service Representative / Crew Chief

IICRC

Portland, OR โ€ข On-site

$18 - $20/hr

Other

Re-posted 10 days ago


Job description

Customer Service Representative / Crew Chief

SERVPRO of Southwest Portland is hiring a Customer Service Representative / Crew Chief!

SERVPRO of Southwest Portland offers:

  • Competitive compensation
  • Superior benefits
  • Career progression
  • Professional development

And more! As the front-line representative of the SERVPROยฎ brand, the SERVPRO of Southwest Portland demonstrates the company's Here to Helpยฎ commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities:

  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians

Position Requirements:

  • Valid driver's license
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • IICRC certification a plus, not required

Skills/Physical Demands/Competencies:

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents

Each SERVPROยฎ Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Compensation: $18.00 - $20.00 per hour