Nevada, IA · On-site
$15 - $20.50/hr
Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...
Nevada, IA · On-site
$15 - $20.50/hr
Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
Customer Service Rep Logistics at full potential. At GXO, we're constantly looking for talented ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
Customer Service Rep Logistics at full potential. At GXO, we're constantly looking for talented ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
... progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or ... We help our customers manage their goods most efficiently using our technology and services. Our ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
... progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or ... We help our customers manage their goods most efficiently using our technology and services. Our ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
... progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or ... We help our customers manage their goods most efficiently using our technology and services. Our ...
Des Moines, IA · On-site
$15.50 - $21.25/hr
... progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or ... We help our customers manage their goods most efficiently using our technology and services. Our ...
$15.50 - $21.25/hr
... Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or ... We help our customers manage their goods most efficiently using our technology and services. Our ...
$15.50 - $21.25/hr
... Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or ... We help our customers manage their goods most efficiently using our technology and services. Our ...
Track progress of escalated orders & communicate risks or delays proactively * Participate in daily ... Perform customer service activities related to escalated orders * Educate customers on product ...
Track progress of escalated orders & communicate risks or delays proactively * Participate in daily ... Perform customer service activities related to escalated orders * Educate customers on product ...
Track progress of escalated orders & communicate risks or delays proactively * Participate in daily ... Perform customer service activities related to escalated orders * Educate customers on product ...
Track progress of escalated orders & communicate risks or delays proactively * Participate in daily ... Perform customer service activities related to escalated orders * Educate customers on product ...
Sioux City, IA · On-site
Track progress of escalated orders & communicate risks or delays proactively * Participate in daily ... Perform customer service activities related to escalated orders * Educate customers on product ...
Sioux City, IA · On-site
Track progress of escalated orders & communicate risks or delays proactively * Participate in daily ... Perform customer service activities related to escalated orders * Educate customers on product ...
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
Quick apply
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
Quick apply
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer service experience required Job Type & Location This is a Contract to Hire position based ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer service experience required Job Type & Location This is a Contract to Hire position based ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
$17 - $20/hr
... customer service experience required Job Type & Location This is a Contract to Hire position based ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
Quick apply
$17 - $20/hr
... customer service experience required Job Type & Location This is a Contract to Hire position based ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
... customer inquiries regarding various products and services via the phone or email in an easy to ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...
$18 - $1.8K/hr
... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ... services. We accelerate business transformation for our customers. Our expertise in strategy ...
Quick apply
$18 - $1.8K/hr
... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ... services. We accelerate business transformation for our customers. Our expertise in strategy ...
$18 - $1.8K/hr
... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ... services. We accelerate business transformation for our customers. Our expertise in strategy ...
$18 - $1.8K/hr
... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ... services. We accelerate business transformation for our customers. Our expertise in strategy ...
Davenport, IA · On-site
$14.25 - $19.25/hr
O'Rourke Sales Company has an opportunity for a Customer Service Representative in Returns to join ... Update sales staff with progress and disposition of claims * Other duties as assigned, may vary ...
New
Quick apply
Davenport, IA · On-site
$14.25 - $19.25/hr
O'Rourke Sales Company has an opportunity for a Customer Service Representative in Returns to join ... Update sales staff with progress and disposition of claims * Other duties as assigned, may vary ...
New
Iowa City, IA · On-site
$14.25 - $19.50/hr
As a Delivery Station Customer Service Associate, you will help improve the customer experience by ... measure progress against key performance indicators - Experience with written and verbal ...
Iowa City, IA · On-site
$14.25 - $19.50/hr
As a Delivery Station Customer Service Associate, you will help improve the customer experience by ... measure progress against key performance indicators - Experience with written and verbal ...
As a Customer Service Representative, you'll play a critical role in supporting healthcare ... Tracking the progress of requests and ensuring timely follow-up to keep cases moving forward About ...
As a Customer Service Representative, you'll play a critical role in supporting healthcare ... Tracking the progress of requests and ensuring timely follow-up to keep cases moving forward About ...
Urbandale, IA · On-site
$15/hr
As a Customer Service Representative, you'll play a critical role in supporting healthcare ... Tracking the progress of requests and ensuring timely follow-up to keep cases moving forward About ...
Urbandale, IA · On-site
$15/hr
As a Customer Service Representative, you'll play a critical role in supporting healthcare ... Tracking the progress of requests and ensuring timely follow-up to keep cases moving forward About ...
$9.26 - $10.71
2% of jobs
$10.71 - $12.17
4% of jobs
$12.17 - $13.63
11% of jobs
$14.44 is the 25th percentile. Wages below this are outliers.
$13.63 - $15.09
15% of jobs
The median wage is $16.43 / hr.
$15.09 - $16.54
20% of jobs
$16.54 - $18
15% of jobs
$19 is the 75th percentile. Wages above this are outliers.
$18 - $19.46
13% of jobs
$19.46 - $20.92
7% of jobs
$20.92 - $22.37
6% of jobs
$22.37 - $23.83
4% of jobs
$23.83 - $25.29
3% of jobs
$9
$17
$25
Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.
A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.
To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.
$15 - $20.50/hr
Full-time
Re-posted 20 hours ago
8.5
Based on 10 frontline employees who took The Breakroom Quiz
78th of 242 rated software companies
Get the full story on Breakroom
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Accounting services
1,001 - 5,000 Employees
Ottawa, ON, CA
