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Progressive Customer Service Jobs in Florida (NOW HIRING)

Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

Customer Service Lead

Orlando, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

Customer Service Lead

Lake Mary, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Lead Ready to lead with heart? Bring your customer service experience to a purpose ... Address concerns with patience and confidence, ensuring progress * Model excellent service and ...

The Customer Service Advisor is the key link between service team members and customers, providing ... Monitor the progress and productivity of technicians on a weekly and monthly basis using the ...

Customer Service Representative

Odessa, FL · On-site

$17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Diagnose, assess, and resolve issues, monitor delivery route progress, verify haul-away ... One year of related customer service experience, preferably in a call center environment, and ...

Customer Service Trainer

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Owns and facilitates the onboarding process of new customer service team members including scheduling, conducting training sessions, assigning LMS modules, and tracking onboarding progress in ...

Our Customer Service Representatives are at the heart of our business. They serve as trusted ... If you dream of being part of an organization with a great heritage, progressive leadership and ...

Showing results 21-40

Progressive Customer Service information

See Florida salary details

$7

$14

$20

How much do progressive customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for progressive customer service in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Remote opportunities can vary based on company needs and job availability.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, benefits, and training, making it a stable option for those interested in the insurance industry. Compensation and work environment can vary by location and position level.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What are the most commonly searched types of Progressive Customer Service jobs in Florida?

The most popular types of Progressive Customer Service jobs in Florida are:

What are popular job titles related to Progressive Customer Service jobs in Florida?

For Progressive Customer Service jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Progressive Customer Service jobs?

Cities in Florida with the most Progressive Customer Service job openings:

Infographic showing various Progressive Customer Service job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Customer Service Representative

SUNSHINE ENTERPRISE USA LLC

Orlando, FL • On-site

$16.80/hr

Contractor

Re-posted 8 days ago


Job description


Job Title: Permit Analyst/CSR/Admin Assistant
Employment Type: Contract / Full-Time
Work Mode: Onsite / Hybrid / Remote (as applicable)
Schedule: Business Hours (Monday-Friday)
Position Overview
We are seeking a detail-oriented and customer-focused Application Support Specialist to support the intake, review, and processing of permit and service-related applications. This role is ideal for individuals with backgrounds in customer service, administrative support, front desk operations, call centers, or office coordination who are comfortable working with forms, data, and customer inquiries.
No prior permit experience is required - training will be provided.
Key Responsibilities
  • Receive, review, and process permit or application requests for completeness and accuracy
  • Enter and maintain application data in internal systems, databases, or tracking tools
  • Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
  • Provide clear guidance to applicants on documentation, forms, and procedural requirements
  • Coordinate with internal departments to route applications and resolve missing or incorrect information
  • Track application progress and ensure timely follow-up and resolution
  • Maintain organized records in compliance with internal policies and regulatory standards
  • Prepare basic reports, logs, or summaries related to application volume and status
  • Deliver professional, courteous customer service at all times

Required Qualifications
  • 1+ year of experience in Customer Service, Administrative Support, Office Assistant, Front Desk, Call Center, or Clerical roles
  • Strong attention to detail and accuracy when handling forms and data
  • Comfortable working with computers and multiple systems
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
  • Ability to communicate clearly and professionally with customers and internal teams
  • Strong organizational and time-management skills

Training & Support
  • Full training provided on permit processes, systems, and procedures
  • Ongoing support from supervisors and team leads
  • Clear process documentation and job aids available

Who Should Apply
This role is a great fit for candidates who have worked as:
  • Customer Service Representative
  • Administrative Assistant
  • Office Clerk
  • Front Desk Coordinator
  • Call Center Agent
  • Receptionist
  • Data Entry Clerk

If you enjoy helping people, working with documents, and ensuring processes run smoothly, we encourage you to apply.