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Progressive Claims Adjuster Jobs in Decatur, GA (NOW HIRING)

ServiceMaster

Claims Coordinator

Marietta, GA · On-site

$17 - $22/hr

Track job progress to ensure we meet insurance carrier SLAs and internal deadlines * Communicate ... insurance adjusters, and mortgage companies * Review and upload documents, job notes, and photos ...

Acrisure

Workers Compensation Claims Examiner

Atlanta, GA

$31.50 - $42.75/hr

The adjuster will investigate claims, evaluate liability and exposure, manage litigation and ... Monitor and manage medical treatment activity and claim progression * Maintain accurate, timely ...

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All JobsProgressive Claims Adjuster JobsProgressive Claims Adjuster Jobs in Decatur, GA

Progressive Claims Adjuster information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do progressive claims adjuster jobs pay per year?

As of Sep 13, 2026, the average yearly pay for progressive claims adjuster in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What does a Progressive Claims Adjuster do?

A Progressive Claims Adjuster is responsible for investigating insurance claims, evaluating the extent of insurance company liability, and negotiating settlements for customers. They review claim details, inspect damage (often to vehicles), gather statements, and work directly with policyholders, witnesses, and repair shops to resolve claims efficiently. Claims adjusters at Progressive often use technology to manage cases, document findings, and provide customer service throughout the claims process. Their role is key in ensuring fair and prompt resolution for both the company and its customers.

What are some common challenges faced by a Progressive Claims Adjuster, and how can they be effectively managed?

Progressive Claims Adjusters often encounter challenges such as handling a high volume of claims, dealing with distressed customers, and navigating complex policy details. Effective time management and strong communication skills are essential to manage workloads and provide empathetic service. Leveraging the company's training resources and collaborating with experienced team members can also help adjusters resolve complex claims efficiently. Staying organized and adaptable is key to thriving in this fast-paced environment.

What are the key skills and qualifications needed to thrive as a Progressive Claims Adjuster, and why are they important?

To thrive as a Progressive Claims Adjuster, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and digital documentation systems is essential. Excellent communication, negotiation skills, and empathy help build rapport with clients and resolve disputes effectively. These skills ensure accurate, efficient claims processing and high customer satisfaction in a fast-paced, client-focused environment.

What is the difference between Progressive Claims Adjuster vs Property Claims Adjuster?

AspectProgressive Claims AdjusterProperty Claims Adjuster
CredentialsLicenses, certifications (e.g., state adjuster license)Licenses, certifications (e.g., state adjuster license)
Work EnvironmentInsurance company, remote or field workInsurance company, field or office work
Industry UsageAuto, property, and casualty insurancePrimarily property insurance claims
Common Search IntentClaims handling, auto insurance claimsProperty damage claims, home insurance

The main difference between a Progressive Claims Adjuster and a Property Claims Adjuster lies in their specific focus areas. Progressive Claims Adjusters often handle auto and casualty claims for the insurance company, while Property Claims Adjusters focus on property damage claims, such as homes and commercial buildings. Both roles require similar credentials and work environments, but their industry focus and types of claims differ.

Do progressive claims adjusters work from home?

Progressive claims adjusters often have the option to work remotely, especially for desk-based tasks such as reviewing claims and communicating with clients. However, some roles may require in-person visits or office presence depending on the company's policies and the nature of the claims handled.

What are popular job titles related to Progressive Claims Adjuster jobs in Decatur, GA?

For Progressive Claims Adjuster jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Progressive Claims Adjuster jobs in Decatur, GA look for?

The top searched job categories for Progressive Claims Adjuster jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Progressive Claims Adjuster jobs?

Cities near Decatur, GA with the most Progressive Claims Adjuster job openings:

Progressive Claims Adjuster jobs near you
Infographic showing various Progressive Claims Adjuster job openings in Decatur, GA as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

Claims Attorney - Commercial Auto Excess Casualty

Atlanta, GA • On-site, Remote

Reserv, Inc.
Insurance Services • 1 - 10 employees
Learn more about Reserv, Inc.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
About the role
The Claims Attorney - Commercial Auto Excess Casualty Specialist plays a critical role in managing high-severity commercial auto liability claims that may exceed primary policy limits. At Reserv, this specialist leverages cutting-edge automation, structured data, and modern claims systems to drive optimal outcomes while focusing on the most complex, high-impact aspects of claim handling. The role requires deep technical expertise, strong analytical skills, and the ability to collaborate within a fast-moving, technology-driven environment.
KEY RESPONSIBILITIES
  • Investigate, evaluate, and resolve complex commercial auto liability claims involving excess layers of coverage, catastrophic injuries, multi-vehicle accidents, and high-exposure scenarios.
  • Conduct advanced coverage analysis, including policy interpretation, endorsements, exclusions, and multi-jurisdictional considerations.
  • Issue coverage position letters, including reservations of rights and denials, in alignment with regulatory and internal standards.
  • Oversee litigation, partnering with defense counsel to evaluate strategy, monitor case progression, and ensure cost-effective, data-driven decision-making.
  • Leverage Reserv's AI-powered tools to review claim summaries, severity predictions, and structured data insights to enhance accuracy and efficiency.
  • Evaluate primary carrier handling and determine when excess involvement is triggered, ensuring timely and appropriate intervention.
  • Collaborate with MGAs, carriers, brokers, and internal teams, providing clear communication and maintaining Reserv's high-touch, white-glove service standards.
  • Document all claim activity within Reserv's modern claims platform, ensuring data accuracy and compliance with internal and external requirements.
  • Participate in audits, trend analysis, and feedback loops to support continuous improvement and inform underwriting insights.

REQUIRED QUALIFICATIONS
  • Bachelor's degree or equivalent experience.
  • 10+ years of commercial auto liability or casualty claims experience, preferably with excess or high-severity files.
  • JD from an accredited law school and an active license in good standing in at least one U.S. state
  • Strong knowledge of coverage analysis, litigation management, and complex liability evaluation.
  • Excellent communication skills, with the ability to translate complex issues into clear, actionable insights.
  • Comfort working in a technology-driven environment with modern systems and data-rich workflows.
  • Active insurance adjuster's license by way of a designated home state; home state license required if home state license is available
  • Willing to obtain all licenses within 60 days, including completing state required testing

PREFERRED SKILLS & CERTIFICATIONS
  • AIC, CPCU, SCLA, or similar designations. JD is also a huge plus.
  • Experience with MGAs, TPAs, or non-admitted/excess & surplus lines.
  • Familiarity with AI-enhanced claims tools or modern claims platforms (a strong plus at Reserv).

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Location Requirement
Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.
Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply