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Progressive Call Center Jobs in Georgia (NOW HIRING)

Crawford and Company

Contact Center Agent I

Peachtree Corners, GA · Remote

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ready to Make a Difference from the First Call? Be the Friendly Voice Customers Can Count On! Join ... Training programs that promote continuous learning and career progression while enhancing job ...

Prestige Staffing

Care Coordinator 2 (Remote)

Atlanta, GA · Remote

$16 - $21/hr

We are searching for candidates who have worked in a medical call center environment who know ... Monitor and document progress through follow-up and updated records * Collect and analyze data to ...

TalentBridge

Customer Service Representative

Tucker, GA · On-site

$18.50/hr

... progress of delivery routes • Scan haul-away pods and verify stamps • Process changes or ... At a minimum, you'll need: • 1 year of experience in a customer service role within a call center ...

TEKsystems

MSR AS (ATL) - 07/20

Sandy Springs, GA

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills customer service, data entry, inbound and outbound calls, call center Top Skills Details ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

TEKsystems

MSR AS (ATL) - 07/20

Sandy Springs, GA

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills customer service, data entry, inbound and outbound calls, call center Top Skills Details ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

TEKsystems

MSR AS (ATL) - 07/20

Sandy Springs, GA

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills customer service, data entry, inbound and outbound calls, call center Top Skills Details ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

TEKsystems

MSR AS (ATL) - 07/20

Sandy Springs, GA

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Skills customer service, data entry, inbound and outbound calls, call center Top Skills Details ... with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an ...

Oracle

Trainer 3

Atlanta, GA

Track and report progress with implementation of strategic plan, customer budgets, and ongoing forecasts. * Train business development team regarding different phases of the sales cycle and meeting ...

Oracle

Trainer 3

Atlanta, GA · On-site

Track and report progress with implementation of strategic plan, customer budgets, and ongoing forecasts. * Train business development team regarding different phases of the sales cycle and meeting ...

Mars

Trainer 3

Atlanta, GA · On-site

Track and report progress with implementation of strategic plan, customer budgets, and ongoing forecasts. * Train business development team regarding different phases of the sales cycle and meeting ...

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All JobsProgressive Call Center JobsProgressive Call Center Jobs in Georgia

Progressive Call Center information

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How much do progressive call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for progressive call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Progressive Call Center vs Customer Service Representative?

AspectProgressive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedCall centers, retail, office settings
Industry UsageCustomer support, telecommunication, insuranceRetail, banking, healthcare, telecommunication
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Progressive Call Center agents primarily handle customer interactions in call center environments, focusing on sales and support. Customer Service Representatives also assist customers but may work in various industries and settings. Both roles require similar skills and training, but the scope and environment can differ slightly.

What are the key skills and qualifications needed to thrive as a call center representative at Progressive, and why are they important?

To thrive as a Call Center Representative at Progressive, you need excellent verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and typing proficiency are important technical requirements. Strong active listening, patience, and the ability to remain calm under pressure are key soft skills in this position. These skills ensure high-quality customer service, efficient issue resolution, and a positive experience for both clients and the company.

What is a Progressive call center?

A Progressive Call Center refers to a customer service hub operated by Progressive, one of the largest auto insurance companies in the United States. At these call centers, representatives assist customers with policy questions, claims, billing, and quotes over the phone or via digital channels. Employees are trained to handle a wide range of insurance-related inquiries efficiently while providing excellent customer service. Progressive Call Centers are known for their supportive work environment, paid training, and opportunities for advancement within the company.

What are some common challenges faced by employees in a Progressive call center, and how can they be managed effectively?

Employees in a Progressive Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving scripts or technologies. To manage these effectively, it's important to stay organized, make use of available training resources, and communicate openly with supervisors and team members. Progressive also emphasizes teamwork and provides ongoing support, which helps employees learn from one another and continuously improve their customer service skills.

What are popular job titles related to Progressive Call Center jobs in Georgia?

For Progressive Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Progressive Call Center jobs in Georgia look for?

The top searched job categories for Progressive Call Center jobs in Georgia are:

What cities in Georgia are hiring for Progressive Call Center jobs?

Cities in Georgia with the most Progressive Call Center job openings:

Progressive Call Center jobs near you
Infographic showing various Progressive Call Center job openings in Georgia as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 4% Contract, and 4% Nights. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

1st Shift/Daytime Call Center Customer Service Representative

Travel Incorporated

Duluth, GA • On-site

$14.75 - $20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Launch Your Career in Travel with Travel Incorporated
Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join Travel Incorporated as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care.
This is more than just a job - it's your first step into a career in the travel industry with an award-winning, forward-thinking company that truly values its associates.
Why This Role Is Worth Your Time
  • Build a Career, Not Just a Job You'll begin with 14 weeks of paid training through TI University. Local candidates will attend training in person. If you are not local to our office - your training is mostly remote but will include 2 in-person weeks at our Duluth, GA office (travel provided by TI). After training, you'll work remotely, applying what you've learned with the full support of a team that wants you to succeed.
  • Make an Impact Every Day Help develop travel plans for clients based on their goals and timelines. You will offer personalized travel advice, solve problems, and uncover ways to improve their experiences - all while building relationships based on trust and service excellence.
  • Grow With UsFrom your first day at TI, you'll be on a path to progress. As your skills develop, so will your responsibilities - from basic bookings to more complex, consultative travel planning.

What You'll Do
  • Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
  • Listen actively to understand client goals and create travel solutions tailored to their needs
  • Guide clients through itinerary options, modifications, and travel best practices
  • Deliver exceptional service that drives client satisfaction and supports performance goals
  • Collaborate with internal teams to ensure smooth, accurate travel arrangements
  • Proactively identify and act on opportunities to improve the client experience

What You Bring
  • A strong customer service mindset - you're motivated by helping others
  • Excellent communication skills and the ability to build trust quickly
  • Tech-savvy and comfortable using email, chat, and other digital tools
  • Detail-oriented, organized, and thrives in a structured environment
  • Previous client service or call center experience is a plus, but not required
  • High school diploma or equivalent

Position Details
  • Remote (not mobile): You'll work from a dedicated home office with high-speed internet (satellite, T-Mobile, and Verizon home internet are not supported)
  • Training Schedule: Mon-Fri, 8:00 AM-5:00 PM ET (14 weeks on site for local candidates; 12 weeks remote / 2 weeks in-person for non-local candidates)
  • Post-Training Schedule: First shift with start times between 7:00 AM and 10:30 AM ET
  • Annual travel to our Duluth office 2-3 times per year for team engagement and development

What We Offer
  • A respected, mission-driven company committed to innovation and service excellence
  • Career growth pathways and continuous training
  • A collaborative culture where your voice is heard and your work matters
  • Equipment provided and travel covered for required in-person training

Ready to Start Your Journey?
Bring your passion for helping others and your love for travel - we'll provide the tools, training, and support you need to succeed. At Travel Incorporated, you'll do more than book trips - you'll help people create unforgettable experiences. Learn more about being a Travel Consultant.
Learn more about us and apply today at travelinc.com
This is a remote position which will be located at the associate's permanent residence. Candidates must reside in a state where Travel Incorporated is currently hiring and we reserve the right to decline applications based on location.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.
Connecting innovative technology with superior service to advance business travel

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