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Progressive Call Center Jobs in Georgia (NOW HIRING)

Vision Center Manager L1

Fayetteville, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

College Park, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Riverdale, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

East Point, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Forest Park, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Union City, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Lagrange, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Douglasville, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Newnan, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Fairburn, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Peachtree City, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Villa Rica, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Vision Center Manager L1

Carrollton, GA · On-site

$33.50 - $43.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate ... progress in achieving results identifying and addressing improvement opportunities and ...

Showing results 21-40

Progressive Call Center information

See Georgia salary details

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How much do progressive call center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for progressive call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is the difference between Progressive Call Center vs Customer Service Representative?

AspectProgressive Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, office settings, fast-pacedCall centers, retail, office settings
Industry UsageCustomer support, telecommunication, insuranceRetail, banking, healthcare, telecommunication
Job FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Progressive Call Center agents primarily handle customer interactions in call center environments, focusing on sales and support. Customer Service Representatives also assist customers but may work in various industries and settings. Both roles require similar skills and training, but the scope and environment can differ slightly.

What are the key skills and qualifications needed to thrive as a call center representative at Progressive, and why are they important?

To thrive as a Call Center Representative at Progressive, you need excellent verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and typing proficiency are important technical requirements. Strong active listening, patience, and the ability to remain calm under pressure are key soft skills in this position. These skills ensure high-quality customer service, efficient issue resolution, and a positive experience for both clients and the company.

What is a Progressive call center?

A Progressive Call Center refers to a customer service hub operated by Progressive, one of the largest auto insurance companies in the United States. At these call centers, representatives assist customers with policy questions, claims, billing, and quotes over the phone or via digital channels. Employees are trained to handle a wide range of insurance-related inquiries efficiently while providing excellent customer service. Progressive Call Centers are known for their supportive work environment, paid training, and opportunities for advancement within the company.

What are some common challenges faced by employees in a Progressive call center, and how can they be managed effectively?

Employees in a Progressive Call Center often encounter challenges such as handling high call volumes, managing difficult customer interactions, and adapting to evolving scripts or technologies. To manage these effectively, it's important to stay organized, make use of available training resources, and communicate openly with supervisors and team members. Progressive also emphasizes teamwork and provides ongoing support, which helps employees learn from one another and continuously improve their customer service skills.

What cities in Georgia are hiring for Progressive Call Center jobs?

Cities in Georgia with the most Progressive Call Center job openings:

Infographic showing various Progressive Call Center job openings in Georgia as of August 2026, with employment types broken down into 83% Full Time, 9% Part Time, 4% Contract, and 4% Nights. Highlights an 88% In-person, 5% Hybrid, and 7% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Contact Center Agent

NewPoint Media Group, LLC

Lawrenceville, GA • On-site

$15 - $20.25/hr

Full-time

Re-posted 3 days ago


Job description

Company Description
We combine print, web, mobile, social, direct mail, and email into fully integrated and customized plans to deliver the highest return on investment to our clients. Our affiliated companies produce some of our most recognizable real estate publications across the U.S. and Canada, including Homes & Land and The Real Estate Book.
Job Description
Position Summary/Purpose: Industry Leading Real Estate Sales & Marketing company is looking for Contact Center sales professionals that will present and sell marketing packages through calls and email campaigns. The successful candidate will be able to effectively communicate the value of our services, turn objections into solutions and become a partner with the customer to help grow their business. The position may be full or part-time.
Job Duties and Responsibilities:• Manage a large amount of outbound calls in a timely manner
• Follow communication "scripts" to help tell the value proposition
• Identify customers' needs and qualify that our products meet these needs
• Build ongoing relationships with customers to help retention
• Seize opportunities to upsell packages when the arise
• Utilize call center software CRM system to track results of each call and progress of each sale
• Continue to learn about our products and services and how best to bring them to market
• Convey the sales story to position our products as useful and useable to the markets we serve
• Build a recurring client base
• Meet personal and team targets and goals
Knowledge, Skills and Abilities:
• Prior call center/customer service experience
• Excellent verbal/written communication skills. The ability to effectively communicate at all levels
• Skills in data analysis and problem solving
• Time management skills. Extremely organized, highly motivated, strong work ethic and detail orientated
• Demonstrates ability to develop business relationships with clients
• Demonstrates technical aptitude with regard to understanding, interpreting data and is able to quickly apply information to a sales process.
• Ability to work independently and prospect
• Media, Real Estate, and Home Improvement sales experience is a PLUS
Competencies Required:
• Strong phone and verbal communication skills and listening skills
• Ability to multi-task and stay on point
• Good data entry and typing skills
• Adaptable and very organized
• Self-starter
• Positive attitude
• Ability to build an enjoyable work environment and have fun
• Track record of over-achieving quotas
Qualifications
  • High School Diploma

  • Previous experience in outbound sales in a Call Center environment

Additional Information
Job Environment and Conditions: Working conditions are indoors in environmentally controlled conditions.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. Must be able to remain in a stationary position for 50% of the time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All your information will be kept confidential according to EEO guidelines.