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Programs Manager Jobs in Springfield, MA (NOW HIRING)

... programs. This is a full time (40 hour) exempt position in Springfield, MA. If you're ready to lead with purpose, collaborate with an amazing team, and support the individuals we serve, this role is ...

... programs. This is a full time (40 hour) exempt position in Springfield, MA. If you're ready to lead with purpose, collaborate with an amazing team, and support the individuals we serve, this role is ...

Technical Program Manager

Manchester, CT · On-site

$130K - $168K/yr

Own the execution of critical propeller programs from concept to production. This role sits at the center of engineering, operations, and strategy, driving alignment, managing complexity, and ...

Area Dialysis Program Manager Career Opportunity Recognized for your expertise as an Area Dialysis Program Manager Are you a compassionate leader eager to steer and elevate a crucial healthcare ...

Technical Program Manager Gen AI

Hartford, CT · On-site

$130K - $168K/yr

Title: Technical Program Manager Gen AI Location: Hartford, CT (Day 1 onsite role) Duration: 12+ Months JD:- Technical Program Manager AI Center of Enablement Position Overview Seeking a highly ...

Technical Program Manager

Manchester, CT · On-site

$110K - $123K/yr

Own the execution of critical propeller programs from concept to production. This role sits at the center of engineering, operations, and strategy, driving alignment, managing complexity, and ...

... have experience managing large projects / programs with customer facing responsibilities Should have strong verbal and written communication skills Should have Data Warehouse background ...

Oversee cross-functional programs * Manage risks (including audit response), dependencies, and execution alignment 4. Leadership Support & Cadence Management * Manage staff meetings, agendas, and ...

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Programs Manager information

How does a Programs Manager typically collaborate with cross-functional teams to ensure project success?

Programs Managers frequently serve as the main point of coordination between various departments such as product development, marketing, finance, and operations. They facilitate regular meetings, set clear milestones, and ensure alignment on project goals and timelines. Effective Programs Managers are proactive in identifying potential bottlenecks and work closely with stakeholders to resolve issues quickly. This collaborative approach not only helps in delivering successful outcomes but also fosters a culture of open communication and teamwork across the organization.

What does a Programs Manager do?

A Programs Manager is responsible for overseeing and coordinating multiple projects or initiatives within an organization. They ensure that these programs align with the company’s strategic goals, manage resources, set timelines, and track progress. Programs Managers work closely with project managers and team members, addressing any issues that arise and ensuring that deliverables are met on time and within budget. Their role often involves communicating with stakeholders, developing program strategies, and measuring the overall success of the programs.

What are the key skills and qualifications needed to thrive as a Programs Manager, and why are they important?

To thrive as a Programs Manager, you need strong project management skills, strategic planning abilities, and often a bachelor’s degree in business, management, or a related field. Familiarity with project management tools like Asana, Trello, or Microsoft Project, as well as certifications such as PMP or PRINCE2, is highly valuable. Excellent communication, leadership, and problem-solving skills help Programs Managers motivate teams and coordinate across departments. These skills ensure effective execution of programs, alignment with organizational goals, and the successful delivery of projects on time and within budget.

What is the difference between Programs Manager vs Project Coordinator?

AspectPrograms ManagerProject Coordinator
CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects and teams, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed in various industries including tech, healthcare, and non-profitsCommon in corporate, government, and non-profit sectors
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions and entry-level roles

The Programs Manager typically oversees multiple projects, focusing on strategic alignment and long-term goals, requiring advanced certifications and experience. In contrast, the Project Coordinator supports project teams with administrative tasks, often serving as an entry point into project management. Both roles are vital in organizations but differ in scope, responsibilities, and seniority.

What are the most commonly searched types of Programs jobs in Springfield, MA? The most popular types of Programs jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Programs Manager jobs? Cities near Springfield, MA with the most Programs Manager job openings:
Infographic showing various Programs Manager job openings in Springfield, MA as of May 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.
Residential Program Manager

Residential Program Manager

Guidewire Inc

Springfield, MA • On-site

$50K - $54K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Are you passionate about making a real difference? Do you thrive in leadership roles where you can inspire others and manage operations seamlessly? Guidewire, Inc. is seeking a dedicated Residential Program Manager to oversee the daily operations of our residential programs. This is a full time (40 hour) exempt position in Springfield, MA. If you're ready to lead with purpose, collaborate with an amazing team, and support the individuals we serve, this role is for you!

What You'll Do:

As a Residential Program Manager, you will be at the heart of ensuring our programs run smoothly and effectively, while also leading and developing a strong, engaged team.

Program Support:
  • Oversee Daily Operations: Directly supervise, evaluate, and monitor every aspect of the residential program, ensuring its success.
  • Handle Emergencies: Respond swiftly to emergencies, acting as the primary leader during critical moments.
  • Ensure Goals Are Met: Take responsibility for making sure individual service goals (ISP/IAP/IEP) for those we support are achieved.
  • Manage Shifts: Ensure all shifts are covered according to the site profile, ensuring no gaps in support.
  • Be On-Call: Participate in a 24-hour on-call phone rotation, offering guidance during urgent situations.
Staff Development and Supervision:
  • Lead by Example: Supervise and mentor staff while reinforcing Positive Behavioral Supports (PBS) and agency values.
  • Recruit and Develop Talent: Interview, hire, and ensure new staff are thoroughly oriented, trained, and integrated into our culture.
  • Build Schedules: Create and oversee daily/weekly staff schedules and responsibilities to ensure smooth operations.
  • Provide Feedback: Regularly evaluate staff performance, offering constructive feedback, and recognizing great work based on data collection.
  • Evaluate and Grow Your Team: Complete performance evaluations on time and approve staff hours via ADP.
Operational Support:
  • Keep Things Running Smoothly: Ensure that the program maintains a preventative maintenance approach, including regular upkeep of agency vehicles and program spaces.
  • Safety First: Promote the health and safety of residents by maintaining a clean, safe environment that complies with all health and safety regulations.
  • Report Maintenance Needs: Work closely with the Facilities Director to ensure timely maintenance and repairs for both program sites and vehicles.
Administrative Duties:
  • Data Management: Ensure all PBS data is accurate, timely, and complete for review and use.
  • Compliance: Ensure all agency, DDS, DMH, DCF, MRC, and MAP standards are met consistently, with no exceptions.
  • Financial Accountability: Oversee program and individual finances, ensuring everything is properly accounted for and managed within budgetary parameters, including controlling overtime.
  • Policies and Procedures: Stay updated on and enforce all agency policies and procedures to ensure the program operates at its best.
Qualifications You’ll Bring:
  • Education/Experience: Bachelor’s degree or 4 years’ management experience in human services or a related field (preferred).
  • Passion for PBS: Willingness to learn and apply Positive Behavioral Supports to help us meet our program goals.
  • Residential Experience: Previous experience working with individuals with disabilities in residential settings (preferred).
  • Communication Skills: Strong written and verbal communication skills to effectively manage staff and operations.
  • Teamwork & Independence: Ability to work independently and collaborate as part of a team.
  • Tech-Savvy: Familiarity with Microsoft Office programs (Outlook, Word, Excel, PowerPoint).
  • Professionalism & Confidentiality: Demonstrated ability to maintain confidentiality and professionalism at all times.
  • Non-Profit Experience: Experience working for a non-profit organization is a plus!
Additional Requirements
  • Valid driver’s license and driving record that meets agency insurability and policy requirements
  • Reliable transportation
  • Ability to successfully pass CORI and fingerprint-based background checks

Salary range: $50,349 – $54,020 annually, based on experience and qualifications

Site 619

Benefits:
  • Health, vision, dental & Life Insurance
  • Short-term & Long-Term disability insurance
  • 401 (K) retirement plan (with company contribution)
  • Competitive sick, personal and vacation time
  • 11 Paid Holidays
  • Tuition Remission
  • Employee Assistance Program
  • Employee Discount Programs

Candidates who are fluent in American Sign Language (ASL) are encouraged to apply.

Guidewire, Inc. is an equal opportunity employer