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Programs Manager Jobs in North Ridgeville, OH (NOW HIRING)

AllSTEM Connections

Program Manager

Cleveland, OH · On-site

$119K - $130K/yr

Lead and manage complex, multi-stream programs from initial scoping and roadmap creation through successful deployment and post-launch evaluation. • Timeline & Resource Planning: Develop ...

SmartStart Education, LLC

Program Manager

Cleveland, OH · On-site

$40K/yr

We partner with school districts to deliver personalized tutoring programs and provide highly ... Manage the day-to-day operations of multiple school-based academic programs while ensuring ...

New

SmartStart Education, LLC

Program Manager

Cleveland, OH · Hybrid

$40K/yr

We partner with school districts to deliver personalized tutoring programs and provide highly ... Manage the day-to-day operations of multiple school-based academic programs while ensuring ...

New

MRI Software

Program Manager

Cleveland, OH

The Program Manager serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI ...

MRI Software

Program Manager

Cleveland, OH · On-site

The Program Manager serves as a high-impact, cross-functional leader and strategic partner driving critical initiatives that advance value creation, operational excellence, and alignment with MRI ...

SmartStart Education, LLC

Program Manager

Cleveland, OH · Hybrid

$40K/yr

We partner with school districts to deliver personalized tutoring programs and provide highly ... Manage the day-to-day operations of multiple school-based academic programs while ensuring ...

New

Crane Company

Aerospace Program Manager

Elyria, OH · On-site

... development programs.Programmanagement responsibilities extendfrom customer proposalto ... Lead, manage, and motivate Integrated Product Teams (IPT) through effective utilization of ...

Crane Company

Aerospace Program Manager

Elyria, OH · On-site

... development programs. Program management responsibilities extend from customer proposal to program inception, through the successful transition to production processing after completion of ...

BB&E

Environmental Program Manager

Cleveland, OH · On-site

The on-site program manager must have at least 3 years' Environmental Program Management Experience, including indirect services procurement (i.e. management of subcontracts); be a subject matter ...

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Programs Manager information

How does a programs manager typically collaborate with cross-functional teams to ensure project success?

Programs Managers frequently serve as the main point of coordination between various departments such as product development, marketing, finance, and operations. They facilitate regular meetings, set clear milestones, and ensure alignment on project goals and timelines. Effective Programs Managers are proactive in identifying potential bottlenecks and work closely with stakeholders to resolve issues quickly. This collaborative approach not only helps in delivering successful outcomes but also fosters a culture of open communication and teamwork across the organization.

What does a programs manager do?

A Programs Manager is responsible for overseeing and coordinating multiple projects or initiatives within an organization. They ensure that these programs align with the company’s strategic goals, manage resources, set timelines, and track progress. Programs Managers work closely with project managers and team members, addressing any issues that arise and ensuring that deliverables are met on time and within budget. Their role often involves communicating with stakeholders, developing program strategies, and measuring the overall success of the programs.

What are the key skills and qualifications needed to thrive as a programs manager?

To thrive as a Programs Manager, you need strong project management skills, strategic planning abilities, and often a bachelor’s degree in business, management, or a related field. Familiarity with project management tools like Asana, Trello, or Microsoft Project, as well as certifications such as PMP or PRINCE2, is highly valuable. Excellent communication, leadership, and problem-solving skills help Programs Managers motivate teams and coordinate across departments. These skills ensure effective execution of programs, alignment with organizational goals, and the successful delivery of projects on time and within budget.

What is the difference between Programs Manager vs Project Coordinator?

AspectPrograms ManagerProject Coordinator
CredentialsBachelor's degree; often PMP or related certificationsBachelor's degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects and teams, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed in various industries including tech, healthcare, and non-profitsCommon in corporate, government, and non-profit sectors
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions and entry-level roles

The Programs Manager typically oversees multiple projects, focusing on strategic alignment and long-term goals, requiring advanced certifications and experience. In contrast, the Project Coordinator supports project teams with administrative tasks, often serving as an entry point into project management. Both roles are vital in organizations but differ in scope, responsibilities, and seniority.

What cities near North Ridgeville, OH are hiring for Programs Manager jobs? Cities near North Ridgeville, OH with the most Programs Manager job openings:
Programs Manager jobs near you
Infographic showing various Programs Manager job openings in North Ridgeville, OH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Manager, Business & Programs (Cleveland Monsters Practice Facility)

Cavaliers Holdings LLC

Strongsville, OH • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Cavaliers Holdings LLC is obsessed with delivering epic experiences for our team members, our fans, our community and the world. Fueled by an unapologetically bold, inclusive and high-impact culture, we strive to recruit individuals who are enthusiastic and purposeful in carrying out our vision as transformative leaders in sports and entertainment. If you are ready to bring your best to the dynamic, high-performance environment of the Cavs, Sirens, Monsters, Charge, RESN and Rocket Arena - where we come together to create moments that move, inspire, and uplift - then we want to hear from you.
JOB SUMMARY:
The Business and Programs Manager leads the day-to-day commercial programming, booking, outreach, and administrative coordination of the Cleveland Monsters Practice Facility in Strongsville, Ohio, the current practice facility of the Cleveland Monsters. The facility includes approximately 94,000 square feet, two sheets of ice, multiple locker rooms, hospitality space, and parking, and supports Monsters hockey operations along with AAA, high school, youth, and community programming. This role is responsible for youth hockey and community outreach, event and party booking, ice rental revenue optimization, other youth sports programming (i.e.- basketball, volleyball, baseball, kickball, laser tag, cornhole, etc.) schedule oversight, customer management, and collaboration with the REG sales team on building signage and related sponsorship inventory. The strongest candidate will be organized, service-minded, and commercially driven, with the ability to build community relationships while also increasing utilization and revenue. Success in the role requires strong execution across outreach, scheduling, event booking, youth hockey engagement, signage sales collaboration, and customer experience so the facility remains active, professional, and financially productive throughout the year.
This role is based on-site at the practice facility in Strongsville and requires regular interaction with internal staff, user groups, community partners, and guests. Evening, weekend, and holiday work will be required based on the facility calendar, events, camps, parties, and community programming needs.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Programming, outreach, and schedule management
  • Support the creation, oversight, and day-to-day administration of the facility master calendar across two ice sheets and related programmable spaces, including Monsters use, camps, clinics, Barons AAA, youth hockey, high school hockey, parties, and community rentals.
  • Lead outreach efforts with youth hockey organizations, leagues, teams, schools, and community groups to build relationships, grow participation, and increase recurring facility use.
  • Develop and coordinate events, parties, clinics, and other public-facing programs designed to drive building activity, customer engagement, and incremental revenue.
  • Help identify underutilized time blocks and implement strategies to maximize ice time rental revenue, improve schedule efficiency, and increase repeat bookings across prime and non-prime hours.
  • Maintain accurate schedules, booking records, contracts, waivers, and customer files required to support smooth daily facility operations.

Business development and revenue generation
  • Drive revenue growth by helping sell and administer ice rentals, parties, camps, clinics, community events, and other facility-based programs.
  • Work in collaboration with the REG sales team to support the sale and fulfillment of building signage, in-facility advertising, and related sponsorship assets.
  • Assist in the development and execution of new programming opportunities, including youth hockey sessions, girls hockey initiatives, seasonal camps, skills development offerings, and community-based events.
  • Track booking activity, participation, revenue trends, and customer demand, and provide regular reporting and recommendations to facility leadership.

Customer and user group management
  • Serve as a primary day-to-day contact for youth hockey groups, renters, party clients, camp participants, community partners, coaches, and families using the facility.
  • Manage inbound inquiries, event leads, booking requests, customer follow-up, and issue resolution in a professional, responsive, and service-oriented manner.
  • Help retain recurring user groups by ensuring clear communication, strong service, accurate scheduling, and consistent follow-through throughout the season.
  • Support open houses, special events, and public-facing activations that strengthen community awareness and help position the building as a year-round hub for hockey and recreational activity.

Administrative and operational support
  • Provide administrative support for the General Manager and facility leadership team, including reporting preparation, document management, meeting coordination, and workflow follow-up.
  • Help manage invoices, deposits, payment tracking, participation records, and other program-related administrative processes tied to bookings and events.
  • Coordinate closely with the Facility Operations Manager and front-line staff to align daily schedules, room assignments, event needs, and program readiness.
  • Assist with operational communication tied to weather issues, schedule changes, facility notices, and program updates.

Program execution and experience quality
  • Support on-site execution of events and programs, ensuring registration, participant flow, signage, room access, customer service, and overall event presentation standards are met.
  • Monitor customer feedback and recommend improvements to increase program quality, retention, and overall facility experience.
  • Help ensure programming reflects REG priorities related to hockey development, community engagement, brand activation, and sustainable revenue growth.

REQUIRED QUALIFICATIONS:
  • Bachelor's degree in sports management, business, marketing, recreation management, hospitality, or a related field preferred.
  • 3 or more years of experience in program management, sports business operations, event coordination, facility administration, sales support, or customer-facing business development.
  • Strong organizational skills with the ability to manage schedules, event logistics, customer communication, and multiple deadlines at once.
  • Experience providing high-level customer service and building relationships with youth sports groups, community organizations, and business partners.
  • Strong written and verbal communication skills.
  • Proficiency with business software, calendar systems, spreadsheets, and reporting tools.
  • Willingness to work nights, weekends, and select holidays based on programming and event schedules.

Preferred Experience
  • Experience in youth sports, hockey, recreation programming, or multi-use sports facility operations.
  • Familiarity with ice scheduling, camp administration, rental coordination, party booking, and seasonal amateur sports programming.
  • Experience supporting revenue-generating programs, signage or sponsorship coordination, community events, or facility-based business development initiatives.
  • Exposure to participant communications, sponsor activation, and sales collaboration in a sports or entertainment environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Actual compensation will depend on your experience, education/credentials, skills, and how they fit our organizational needs. Rock Entertainment Group offers a robust perks package with healthcare, dental, vision, retirement, and more!

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