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Program Support Manager Jobs in Tomball, TX (NOW HIRING)

Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... A comprehensive and structured training program, complemented by ongoing education and ...

Manage the full lifecycle of the program, including tool selection, functional pilots, and the ... You can access a full list of our benefits, programs, support teams and resources within our ...

As a FedRAMP Project / Program Manager, you will support the planning, coordination, and tactical execution of HP's FedRAMP readiness effort for WXP and related managed services capabilities. This ...

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Program Support Manager information

See Tomball, TX salary details

$25.1K

$42.9K

$54K

How much do program support manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for program support manager in Tomball, TX is $42,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,800.00 and $46,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a program support manager?

To thrive as a Program Support Manager, you need strong organizational, project management, and analytical skills, typically supported by a bachelor's degree in business or a related field. Familiarity with project management software (such as MS Project or Asana), CRM systems, and sometimes certifications like PMP are highly valued. Excellent communication, problem-solving, and leadership abilities help you effectively coordinate teams and manage stakeholders. These competencies ensure efficient program delivery, stakeholder satisfaction, and the achievement of organizational goals.

What are the typical challenges a program support manager faces when coordinating multiple projects simultaneously?

Program Support Managers often juggle several projects at once, which can present challenges such as managing competing priorities, ensuring consistent communication across teams, and tracking progress against tight deadlines. Balancing stakeholder expectations while maintaining high-quality support requires strong organizational and problem-solving skills. Successful Program Support Managers use robust project management tools and foster collaborative relationships to keep projects aligned and on track.

What is the difference between Program Support Manager vs Program Coordinator?

AspectProgram Support ManagerProgram Coordinator
Required CredentialsBachelor's degree, experience in program management, certifications like PMP often preferredBachelor's degree, strong organizational skills, relevant experience
Work EnvironmentOversees multiple projects, manages teams, strategic planningAssists in daily program activities, coordinates schedules, supports project execution
Employer & Industry UsageNonprofits, government agencies, corporate programsNonprofits, educational institutions, government programs
Search & Comparison IntentUnderstanding managerial roles, career progression, responsibilitiesOperational tasks, daily responsibilities, support functions

The Program Support Manager typically holds a higher level of responsibility, overseeing multiple projects and managing teams, while the Program Coordinator focuses on supporting daily activities and ensuring smooth program operations. Both roles require relevant experience and skills, but the Manager position involves strategic planning and leadership, making it suitable for those seeking advancement in program management careers.

What cities near Tomball, TX are hiring for Program Support Manager jobs?

Cities near Tomball, TX with the most Program Support Manager job openings:

Infographic showing various Program Support Manager job openings in Tomball, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,916 per year, or $20.6 per hour.

Manager, IS Desktop Support

Houston, TX • On-site

David Weekley Homes
Construction • 1 - 5K employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


David Weekley Homes rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Company Description
Job Description
David Weekley Homes is seeking a highly capable Manager, IS Desktop Support to lead our desktop and end-point support services team. In this role, you'll ensure that our Team Members receive responsive, high-quality technology support, while aligning desktop services with our company and department goals. You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise.
Job Responsibilities:
  • Lead, coach, and develop a team of Desktop Support and Field Support Specialists
  • Oversee daily operations for incident and request resolution, hardware/software deployment, device imaging, refresh cycles, and lifecycle management of end-user technology
  • Track and report on key metrics (e.g., SLA compliance, first-contact resolution, CSAT) and drive continuous improvement
  • Act as escalation point for major or complex support issues, communicating effectively with other IT groups and leadership
  • Partner with Infrastructure & Security teams to ensure endpoint security, device management (e.g., Microsoft 365, Azure AD, Intune), and compliance with corporate standards
  • Manage vendor relationships, hardware procurement, warranty / repair logistics, and software licensing for end-user devices
  • Develop and maintain standard operating procedures, knowledge base articles, and training programs to improve service quality and efficiency
  • Assist in budget planning, device inventory management, and asset tracking to support IT lifecycle initiatives

Qualifications
  • Has 7+ years of experience in desktop / end-user support, including at least 3 years in a supervisory or management role-preferably in a multi-site or enterprise environment
  • Embodies a collaborative, servant-leadership style aligned with DWH's culture of putting Team Members first, striving for excellence, and fostering continuous improvement
  • Understands Windows 10/11, Microsoft 365, Active Directory/Azure AD, Intune, endpoint imaging/deployment, and basic networking (DNS, DHCP, VPN)
  • Is familiar with ITSM/ticketing systems, asset management (NinjaOne), and service-management best practices (e.g., ITIL)
  • Demonstrates strong leadership, excellent communication skills (technical and non-technical audiences), and a customer-centric mindset
  • Certifications such as Microsoft Certified: Modern Desktop Administrator, CompTIA A+ / Network+ / Security+, or ITIL v4 Foundation are

Additional Information
What We Offer:
Come build your future with our winning team, recognized by Fortune Magazine as one of the "100 Best Companies to Work For" 19 times! David Weekley Homes builds in 19 markets across the U.S. and is one of the largest private home builders in America.
We offer an excellent benefits package that includes:
  • Health Insurance - Medical, Dental and Vision
  • 401k and discretionary 8% match
  • Employee Stock Ownership Plan
  • Profit Sharing
  • Vacation, Paid Holidays, plus PTO
  • New Home Discount for Team Member and Family
  • College Scholarship Program
  • Community Outreach
  • Sabbaticals
  • And more!

David Weekley Homes is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to any status protected by state or federal law.
Note to Job Seekers: No telephone calls or walk-ins please. Interviews are by appointment only. Your resume will be reviewed and qualified candidates may be contacted in the event of a potential job match, or if further information is needed.

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