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Program Support Assistant Jobs in Swannanoa, NC (NOW HIRING)

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Program Support Assistant information

See Swannanoa, NC salary details

$25.5K

$43.6K

$54.8K

How much do program support assistant jobs pay per year?

As of Aug 31, 2026, the average yearly pay for program support assistant in Swannanoa, NC is $43,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $47,100.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Swannanoa, NC look for?

The top searched job categories for Program Support Assistant jobs in Swannanoa, NC are:

What cities near Swannanoa, NC are hiring for Program Support Assistant jobs?

Cities near Swannanoa, NC with the most Program Support Assistant job openings:

Program Support Assistant jobs near you

Medical Support Assistant

Asheville, NC • On-site

SD Department of Veterans Affairs
See more jobs at SD Department of Veterans Affairsexternal

$48K/yr

Full-time

Re-posted 17 days ago

Job description

The Charles George Medical Center is currently recruiting for multiple Medical Support Assistants within the Health Administration Services.
Qualifications:Basic Requirements:
  • United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. 7407(a)
  • Experience. None
  • Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Requirements: In addition to the basic requirements, you must meet the following grade requirements.
Medical Support Assistant, GS-05
Experience or Education.
  • (a) Experience. One year of creditable experience equivalent to the next lower grade; Examples of specialized experience at the GS-4 level. Assignments at this level include, but are not limited to: scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve VA Handbook complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients; coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. MSAs at this level refer all questions regarding medical attention to the appropriate health care team member.
OR
  • (b) Education. Two years of education above high school.

Knowledge, Skills, and Abilities (KSAs).In addition to the experience or education above, the candidate must demonstrate the following KSAs:
  • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
  • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
  • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
  • Ability to schedule medical appointments in a clinical setting.
  • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
  • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05.
Physical Requirements: The physical demands of this position typically are somewhat sedentary. The position requires the employee to be occasionally mobile; periods of daily walking are occasional and require the employee to walk long/intermediate/short distances that can include pushing and/or pulling a 4-wheeled basket or industrial-type cart with a collective weight up to 60-100 pounds. It's a position that requires occasional moderate lifting of 35 pounds or less. When the employee isn't mobile, they will be sitting at a workstation. The position requires the employee to sometimes bend at the waist or stoop down, or to stretch, and to sometimes stand for long/moderate/short periods of time.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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