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Program Support Assistant Jobs in Palmer, MA (NOW HIRING)

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Program Support Assistant information

See Palmer, MA salary details

$27K

$46.2K

$58.1K

How much do program support assistant jobs pay per year?

As of Sep 12, 2026, the average yearly pay for program support assistant in Palmer, MA is $46,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $50,000.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What cities near Palmer, MA are hiring for Program Support Assistant jobs?

Cities near Palmer, MA with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Palmer, MA as of September 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,226 per year, or $22.2 per hour.

Assistant Program Director - OTP

Worcester, MA • On-site

Behavioral Health Network, Inc.
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Behavioral Health Network, Inc.external

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

What We Offer:
  • Purpose-Driven Work - Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
  • Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
  • Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
  • Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
  • Comprehensive Benefits - Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
  • Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:
  • Works collaboratively with clinical and administrative staff to assist with operational and organizational functions of the Opioid Treatment Program (OTP).
  • Supports the operations of the OTP to help meet the defined mission and goals.
  • Becomes familiar with all regulatory requirements of federal, state and local regulatory and/or accrediting bodies in order to help ensure compliance.
  • Responsible for safety and security requirements of the OTP, including the management of external security, any internal safety staff and completion of drills and audits per schedule.
  • Responsible for helping with marketing and advocacy efforts.
  • Oversees caseload management, record keeping, quality assurance, and utilization reviews as required.

Who You Are:
  • Bachelor's degree required
  • Two years supervisory and management experience and/or 2 years' experience in the field of addiction and recovery.
  • Compassion and understanding for individuals on their recovery journey from addiction.
  • Commitment to client empowerment and growth, human rights, and community integrations required.
  • Working knowledge of DPH Bureau of Substance Addiction Services (BSAS) regulations preferred.

PAY RANGE: $70,000 - $80,000
We Hire for HEART!
Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values-Humanity, Empowerment, Accountability, Respect, and Teamwork-guide how we lead, serve, and support one another. If you're ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we'd love to hear from you.
How do I apply?
If you are interested in this opportunity, please click "Apply for Job" below or visit our website at www.bhnworks.org and click on "Browse All Jobs" to apply! You can also email your resume to Elisa Auker at elisa.auker@bhninc.org.
BHN is committed to social justice and diversity and strongly encourages diverse candidates to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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