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Program Support Assistant Jobs in Melville, NY (NOW HIRING)

Heartshare

Family Support Services Program Assistant

Woodside, NY · On-site

$30.22 - $32.97/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Family Support Services (FSS) program assistant provides comprehensive administrative and operational support for Heartshare's Family Support Services Program. This position plays a critical role ...

XAVIER MISSION INC

Program Assistant

Manhattan, NY · On-site

$41K - $52K/yr

This position provides critical operational support to ensure the smooth functioning of our Food ... Program Support * Assist with setup and preparation for weekly programs. * Help organize donations ...

New

Proskauer

Legal Support Assistant

New York, NY · On-site

$55K/yr

The Legal Support Assistant (LSA) Program is a dynamic, entry-level opportunity designed for recent and upcoming college graduates looking to launch their careers in a professional services ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Melville, NY

Program Support Assistant information

See Melville, NY salary details

$27.1K

$46.4K

$58.3K

How much do program support assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for program support assistant in Melville, NY is $46,390.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,000.00 and $50,100.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

More about Program Support Assistant jobs

What job categories do people searching Program Support Assistant jobs in Melville, NY look for?

The top searched job categories for Program Support Assistant jobs in Melville, NY are:

What cities near Melville, NY are hiring for Program Support Assistant jobs?

Cities near Melville, NY with the most Program Support Assistant job openings:

Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Melville, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,390 per year, or $22.3 per hour.

Family Support Services Program Assistant

Heartshare

Woodside, NY • On-site

$30.22 - $32.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

HeartShare Human Services of New York rating

7.0

Company rating: 7.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

The Family Support Services (FSS) program assistant provides comprehensive administrative and operational support for Heartshare's Family Support Services Program. This position plays a critical role in ensuring the efficient administration of OPWDD Family Support Services by maintaining accurate records, supporting grant compliance, monitoring allowable and non-allowable expenditures, coordinating participant documentation, and assisting with fiscal and program operations. The Family Support Services (FSS) program assistant serves as a primary administrative resource for families, staff, care managers, community partners, and vendors while supporting the Assistant Vice President with departmental initiatives and special projects. This position requires exceptional organization, attention to detail, discretion, customer service skills, and the ability to manage multiple priorities in a fast-paced environment.
Essential Functions and Primary Responsibilities of Position:
Family Support Services Administration
  • Provide administrative support for all Family Support Services operations.
  • Maintain participant files in accordance with OPWDD and agency requirements.
  • Track referrals, enrollments, waitlists, admissions, and program participation.
  • Ensure all required participant documentation is current and complete.
  • Coordinate intake paperwork and assist families through the enrollment process.
  • Maintain accurate electronic and paper records.
  • Monitor deadlines for required documentation and follow up as needed.
  • Assist with scheduling family activities, workshops, and support groups.

Grant Administration & Fiscal Support
  • Maintain organized records supporting Family Support Services grant requirements.
  • Assist with tracking allowable and non-allowable grant expenditures.
  • Prepare purchase requests and required documentation.
  • Process invoices, reimbursement requests, petty cash, and payment documentation.
  • Maintain spreadsheets tracking grant expenditures and program budgets.
  • Reconcile receipts and financial documentation.
  • Collaborate with Fiscal to ensure timely processing of invoices and payments.
  • Assist with preparation of grant reports and supporting documentation.
  • Maintain files for grant monitoring, audits, and compliance reviews.

Administrative Operations
  • Manage departmental calendars, meetings, and schedules.
  • Prepare correspondence, reports, meeting agendas, and presentations.
  • Maintain departmental filing systems.
  • Monitor office supply inventory and order supplies.
  • Coordinate conference room scheduling and meeting logistics.
  • Prepare monthly reports and program tracking information.
  • Maintain departmental forms, templates, and operational documents.
  • Assist with updating policies, procedures, and program materials.

Family & Community Relations
  • Serve as a professional and welcoming point of contact for families and community partners.
  • Respond to telephone calls, emails, and inquiries promptly and professionally.
  • Provide families with information regarding available Family Support Services.
  • Coordinate communication between families, care managers, providers, and program staff.
  • Support outreach activities and family engagement initiatives.
  • Assist with special events, family nights, and community resource fairs.

Compliance & Quality Assurance
  • Ensure documentation complies with OPWDD regulations and agency standards.
  • Maintain confidentiality in accordance with HIPAA and agency policies.
  • Assist with internal audits and quality assurance reviews.
  • Prepare documentation requested during regulatory reviews.
  • Monitor document expiration dates and notify staff of renewal requirements.
  • Maintain organized files to support continuous audit readiness.

Executive Support
  • Provide administrative support to the Assistant Vice President.
  • Assist with departmental projects, reports, and operational initiatives.
  • Prepare meeting materials and presentation documents.
  • Maintain tracking spreadsheets and operational dashboards.
  • Coordinate special projects as assigned.
  • Assist with implementation of new departmental systems and initiatives.
  • Perform additional duties as assigned to support departmental operations.

  • High School Diploma required.
  • Bachelor's degree in business administration, Human Services, Public Administration, Healthcare Administration, or a related field preferred.
  • Minimum three (3) years of progressively responsible administrative experience.
  • Experience supporting grant-funded programs preferred.
  • Experience in OPWDD, healthcare, education, or nonprofit human services strongly preferred.
  • Experience supporting executive-level management preferred.

Benefits
At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:
  • Rewarding Work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Wellhub Discount
  • Verizon Wireless Discount.
  • BJs Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About Heartshare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook
HeartShare Human Services of New York Homepage
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

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