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Program Support Assistant Jobs in Ilion, NY (NOW HIRING)

Support Broker

Utica, NY ยท On-site

$20/hr

In this position you will assist individuals with developing a self-directed budget and the day-to ... Ensure completion of initial and annual updates to Staff Action Plans and program safeguards for ...

Support Broker

Utica, NY ยท On-site

$20/hr

Assist the individual to develop and maintain a Circle of Support/Planning team and assist in ... Ensure completion of initial and annual updates to Staff Action Plans and program safeguards for ...

Program Director

Utica, NY ยท On-site

$3.0K/wk

In order to support the mission, Helio Health has an exciting opportunity for a Program Director to ... Physician assistant * M.D. or D.O. * Minimum four years clinical experience in an appropriate ...

Program Director

Utica, NY ยท On-site

$3.0K/wk

In order to support the mission, Helio Health has an exciting opportunity for a Program Director to ... Physician assistant * M.D. or D.O. * Minimum four years clinical experience in an appropriate ...

Family Peer Advocate

Utica, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Herkimer, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Herkimer, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Utica, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Herkimer, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Utica, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Herkimer, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

Family Peer Advocate

Utica, NY ยท On-site

$18 - $20/hr

... CHBS) programs. The FPA provides guidance, advocacy, and support to families raising children or ... Share information about resources, services, and support. * Assist families understand eligibility ...

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Showing results 1-20

Program Support Assistant information

See Ilion, NY salary details

$23.7K

$40.5K

$50.9K

How much do program support assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for program support assistant in Ilion, NY is $40,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,800.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What job categories do people searching Program Support Assistant jobs in Ilion, NY look for?

The top searched job categories for Program Support Assistant jobs in Ilion, NY are:

What cities near Ilion, NY are hiring for Program Support Assistant jobs?

Cities near Ilion, NY with the most Program Support Assistant job openings:

Infographic showing various Program Support Assistant job openings in Ilion, NY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,484 per year, or $19.5 per hour.

$20/hr

Full-time

PTO

Posted 5 days ago


Job description

Ready for a life-changing career where every day brings new possibilities? The Arc Oneida-Lewis, a pioneer in championing individuals with disabilities, invites you to step into the role of a Support Broker!
ABOUT THE ROLE:
In this position you will assist individuals with developing a self-directed budget and the day-to-day management of self-directed services. Aa a Support Broker you are providing support and training to individuals and their families regarding the on-going decisions and tasks associated with self-direction. The extent of assistance provided is determined by the individual and is specified in the broker agreement signed by the individual and the Support Broker. You will provide broker services to a caseload of individuals with an approved Self Direction Budget not to exceed 60 people.
Responsibilities:
  • Assist the individual to develop and maintain a Circle of Support/Planning team and assist in facilitating planning meetings.
  • Assist the individual to schedule and facilitate meetings, identify new members, assign roles/tasks to team members, and ensure the team members are chosen freely by the individual.
  • Ensure completion of initial and annual updates to Staff Action Plans and program safeguards for Self-Hired staff for individuals who have these services in their budget.
  • Assist the individual to develop and maintain a comprehensive Self-Directed Budget that is consistent with his/her Lifeplan.
  • Provide education and training to the individual and his/her planning team in implementing the Self-Direction Budget. Work with the individual, the care manager and planning team to identify and develop initial connections in the community as identified in the Lifeplan.
  • Provide assistance to the individual in reviewing expenditures and make necessary updates to the Self-Direction Budget as needed, to ensure that it meets the needs of the individual and remains current and eligible for Medicaid funding.
  • Attend the individual's Lifeplan reviews and assist the individual to review and update the Lifeplan as requested.

Qualifications:
  • High School Diploma or GED with three years of experience in Human Services working with people with intellectual and developmental disabilities (Or)
  • High School Diploma or GED with one year of experience as a Support Broker
  • Valid NYS Driver's License

PAY & PERKS:
The pay range for this position is $20.00/hr. Your journey toward making a difference begins here!
Additionally, we offer superb benefits and perks, including:
  • A comprehensive benefit package
  • Generous paid time off
  • Paid training

If you want a rewarding career with the ability to make a difference in the lives of people with disabilities, apply today!
WHAT SETS US APART:
Founded in 1954, The Arc, Oneida-Lewis Chapter is a premier human services agency in the healthcare field. Our agency was started by parents who envisioned a rich, full life for their children with disabilities, inclusive of their community. Many of those families still champion these efforts today. We employ 700 staff and support over 1,400 people throughout Oneida and Lewis Counties. We provide a full spectrum of educational, vocational, employment, residential, family support, guardianship, respite, recreational, and day habilitation for people with developmental disabilities and their families. We own and operate integrated businesses in our community, including our Progress Industries business enterprise, a leading supply chain partner for small and large companies regionally and nationally.
The Arc Oneida-Lewis, where making a meaningful impact is not just a job; it's a calling! As a premier provider of services, support, and advocacy for individuals with developmental, intellectual, or physical disabilities, we are dedicated to enriching lives and fostering inclusion. Our mission is clear: to provide a full spectrum of educational, vocational, employment, residential, family support, and a myriad of other services for people with developmental disabilities and their families.
Our employees thrive in an inclusive and positive work culture that values collaboration, empathy, and a commitment to making a difference. Joining our team means becoming part of a community that is not just about work but about building a supportive environment where everyone can flourish. More than a workplace-be part of a team dedicated to changing lives!
The Arc firmly believes in and subscribes to fair employment practices and opens its facilities to every qualified person. In all employment practices, and related decisions, we are committed to prohibiting discrimination on the basis of race, color, creed, national origin, religion, sex, sexual orientation, gender identity or expression, age, marital status, disability, genetic information, predisposition or carrier status, military status, domestic violence victim status, non-job related conviction record, Vietnam-era or special disabled veteran status, or any other category protected by applicable law.
This is a hybrid team-work position meaning you will be working primarily from a remote setting (typically your home), but will also be expected to work from the office location periodically. Must have the ability to work independently in a secure and private location with a reliable high-speed internet connection. Must possess the ability to participate in live video chat and screen sharing sessions, including Zoom and WebEx.