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Program Support Assistant Jobs in Hagerstown, MD

Goldbelt, Inc.

Systems Analyst

Fort Detrick, MD

$105K - $130K/yr

Analyze program data, systems, and workflows to support MFMLSS operational and reporting requirements * Assist with maintaining and improving databases, tracking systems, and reporting tools used for ...

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All JobsProgram Support JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Hagerstown, MD

Program Support Assistant information

See Hagerstown, MD salary details

$26.3K

$44.9K

$56.5K

How much do program support assistant jobs pay per year?

As of Aug 12, 2026, the average yearly pay for program support assistant in Hagerstown, MD is $44,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $48,600.00 per year, depending on experience, location, and employer.

What is a program support assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by program support assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a program support assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What job categories do people searching Program Support Assistant jobs in Hagerstown, MD look for? The top searched job categories for Program Support Assistant jobs in Hagerstown, MD are:
What cities near Hagerstown, MD are hiring for Program Support Assistant jobs? Cities near Hagerstown, MD with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Hagerstown, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,941 per year, or $21.6 per hour.

Medical Assistant - Full-time

MYK PSYCHIATRY LLC

Frederick, MD • On-site

$23 - $25/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k)
  • Paid time off
  • Competitive salary

About Us: 
At Myndpath Psychiatry & Medical Associates, we’re committed to delivering compassionate, patient-centered care that empowers individuals and strengthens communities. Our team thrives on collaboration, innovation, and clinical excellence—and we’re looking for a Medical Assistant (MA) who shares our mission. 
Role Overview: 
The Medical Assistant (MA) provides high-quality clinical and administrative support to healthcare providers. This role is responsible for ensuring efficient patient flow, maintaining a clean and compliant clinical environment, managing electronic health records, and delivering exceptional, empathetic patient care.  
Clinical Duties & Patient Care  
  • Patient Intake & Triage: Escort patients to exam rooms efficiently. Perform comprehensive intake by measuring and recording accurate vital signs (blood pressure, heart rate, temperature, weight/height).  
  • Medical Histories: Interview patients to precisely document chief complaints, medical histories, immunizations, current medications, and allergies in the Electronic Health Record (EHR).  
  • Provider Assistance: Assist physicians and mid-level providers during examinations, routine primary care, and complex or minor medical/surgical procedures. Prepare rooms/procedures according to physician preference and establish/maintain a sterile field.  
  • Lab & Diagnostic Support: Collect, prepare, and process laboratory specimens (including blood, phlebotomy, and urine samples). Perform rapid diagnostic testing (e.g., COVID-19, flu, strep) and routine screenings.  
  • Clinical Procedures: Perform minor medical interventions such as dressing changes, giving injections, and administering medications as directed by providers. Remove staples, sutures, and drains when requested.  
  • Patient Education: Educate and provide clear instructions to patients and families regarding treatment procedures, medications, follow-up care, preventive health, and other provider directions.  
  • Results & Prescription Management: Review medical tests/results for abnormalities, immediately notify providers, and file them in the EHR. Process prescription refills via eRX as instructed, providing info to pharmacies and accurately logging records.  
Operations, Administrative & EHR Management  
  • EHR Documentation: Maintain meticulous, complete, clear, and up-to-date documentation of all clinical charting, laboratory results, medications, and patient interactions within the EHR system.  
  • Workflow & Communication: Monitor and coordinate patient flow between waiting areas and exam rooms to minimize wait times for scheduled and same-day visits. Efficiently direct phone calls, take accurate messages, and ensure prompt follow-up on phone inquiries.  
  • Environment & Supply Chain: Maintain pristine cleanliness in examination treatment rooms and lab areas. Organize, sanitize, stock, and manage medical inventory, ensuring all supplies are within their expiration dates.  
  • Equipment Maintenance: Clean and sterilize medical equipment, ensuring all tools are in proper working order through responsible inspection.  
  • Cross-Functional Support: Assist the front desk team with phone inquiries, scheduling, or patient check-ins during peak hours as needed.  
Quality, Safety & Compliance  
  • Regulatory Compliance: Maintain strict adherence to organizational quality control, infection control standards, OSHA, and CLIA safety protocols.  
  • Quality Improvement: Understand and participate in department performance improvement activities, translating population health and quality program requirements into daily operational workflows.  
  • Emergency Preparedness: Maintain readiness to perform Basic Life Support (BLS) / CPR if an emergency arises.  
Minimum Required Education: 
  • High school diploma or equivalent required. Completion of an accredited Medical Assistant training program or an associate’s degree (or higher) in healthcare is highly preferred. 
Minimum Required Experience: 
  • 3–5 years of experience in a medical practice, primary care, urgent care, clinical setting, or mental health institution. 
Licenses/Certifications: 
  • Current Basic Life Support (BLS) / CPR Certification required.  
  • Certified/Licensed MA preferred (CNA, EMT, or LPN also considered).  
Other Skills Required: 
  • Technical & EHR Skills: Strong computer proficiency, including standard MS Office applications and advanced knowledge of Electronic Health Record (EHR) systems and standard diagnostic/lab equipment.  
  • Clinical Knowledge: Foundational knowledge of anatomy, physiology, medical terminology, and the necessary equipment to support specialty practice needs.  
  • Adaptability & Teamwork: Ability to work independently as well as collaboratively within a team-based environment. Exceptional multitasking and prioritization skills in a fast-paced environment.  
  • Interpersonal Skills: Outstanding customer service and communication skills. Ability to work empathetically and professionally with all patients, including those presenting with physical illnesses or acute psychiatric/mental health challenges.