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Program Support Assistant Jobs in Gainesville, GA

travelinc

Program Support Coordinator

Duluth, GA · Hybrid

Monitor client accounts and assist with invoicing, reconciliations, refunds, and account balances ... and program documentation. * Help maintain high service standards while supporting multiple ...

Wheels, Inc.

Program Specialist I

Alpharetta, GA · Hybrid

JOB OVERVIEW The Program Specialist I is a hybrid role, supporting key client account through a mix ... Support communications between internal teams and assigned clients * Assist with client onboarding ...

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Program Support Assistant information

See Gainesville, GA salary details

$24.7K

$42.3K

$53.1K

How much do program support assistant jobs pay per year?

As of Aug 1, 2026, the average yearly pay for program support assistant in Gainesville, GA is $42,269.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $45,700.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Gainesville, GA? For Program Support Assistant jobs in Gainesville, GA, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Gainesville, GA look for? The top searched job categories for Program Support Assistant jobs in Gainesville, GA are:
What cities near Gainesville, GA are hiring for Program Support Assistant jobs? Cities near Gainesville, GA with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Gainesville, GA as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,269 per year, or $20.3 per hour.

Program Support Coordinator

Travel Incorporated

Duluth, GA • On-site

Full-time

Posted 29 days ago

Job description

We're looking for a detail-oriented Program Services Coordinator to join our Group Travel Partners team. This is an entry-level operations role for someone who enjoys working with data, learns new systems quickly, and takes pride in accurate work. You should already be comfortable using Excel to sort and filter data, work with formulas, and create reports.
This role will start out on site during training (approx. 4 weeks) and then will be evaluated for a hybrid schedule of 3 days in office/2 days on site at our Duluth, GA headquarters.
What You'll Do
  • Manage program registration data, ensuring information is accurate, complete, and up to date.
  • Generate reports for clients and internal teams using Excel and other business systems.
  • Support client onboarding by setting up new accounts and maintaining account information.
  • Respond professionally to client email and phone inquiries, resolving issues or escalating when appropriate.
  • Monitor client accounts and assist with invoicing, reconciliations, refunds, and account balances.
  • Partner with Program Managers and Accounting to ensure smooth program operations.
  • Track system issues through resolution and identify opportunities to improve processes.
  • Prepare and deliver client reports, registration links, and program documentation.
  • Help maintain high service standards while supporting multiple deadlines and competing priorities.

What We're Looking For
We're looking for someone who is:
  • Highly proficient in Microsoft Excel and Word (intermediate level or higher). This role involves working in Excel and candidates should be comfortable using conditional formatting, filtering/sorting large datasets, and basic formulas without assistance.
  • Previous GDS or travel industry experience a plus
  • Extremely detail-oriented with excellent follow-through
  • Able to prioritize multiple projects and consistently meet deadlines. This role manages multiple client programs simultaneously and requires someone who can maintain exceptional accuracy while balancing changing priorities and deadlines.
  • A strong communicator with excellent customer service skills
  • Resourceful, proactive, and eager to improve processes
  • A collaborative team player who takes ownership of their work

Qualifications
  • High school diploma or equivalent
  • At least 1 year of administrative experience (accounting or financial support experience is a plus)
  • Strong computer skills with Microsoft Office, email, and business applications. Intermediate or higher proficiency in Excel/Word (or Google Sheets & Docs)
  • Excellent organizational, time management, and problem-solving skills
  • Ability to remain calm, professional, and responsive in a busy environment

Schedule
  • Typical hours are 9:00 am to 6:00 pm EST, Monday - Friday with occasional extended hours based on business need

Why You'll Love This Role
This is a great opportunity for someone who enjoys combining organization, customer service, reporting, and problem-solving into one rewarding position. You'll play an important role in supporting our clients while helping our internal teams operate efficiently and accurately every day.
Travel Incorporated is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national origin, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at hr@travelinc.com.
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