Program Success Manager Career Coach Jobs (NOW HIRING)

Position: Career Coach (Multilingual)

Employment Type: Full-time

Work Arrangement: Hybrid

Salary: $58,000 - $61,250

Benefits: Health, Life, and Dental Insurance, Paid time off, and 401(k)

Employ Prince George’s is committed to empowering job seekers with the skills and training necessary to excel in high-demand industries. We collaborate with businesses, community organizations, and workforce partners to strengthen employment opportunities and support economic growth.

Employ Prince George's is committed to the hiring of qualified local residents and supporting the growth of our community.

Position Summary

The Youth Career Connections (YCC), funded by Blueprint for Maryland’s Future legislation, allocates resources for three entities, Prince George’s County Public Schools (PGCPS), Prince George’s Community College (PGCC), and Employ Prince George’s to collaborate to develop, implement and monitor a robust career counseling program. The Youth Career Coach, Youth Career Connections Program (YCC) will implement career counseling programming to assist students in achieving career exploration and determination goals in alignment with the Blueprint for Maryland’s Future legislation. The Youth Career Coach will collaborate with the school-based counseling team on developing a program delivery plan. The Youth Career Coach will work with middle and high school students and partner organizations to deliver individualized career counseling services that include career exploration, mapping their career paths, conducting orientations and information sessions, follow-up services, and connection to supportive services and resources as needed. This position utilizes multilingual skills to effectively communicate with students, families, and community partners, ensuring individuals have access to career counseling, resources, and enrichment opportunities.

The Career Coach, YCC, reports to the Coordinator, Youth Career Connections, and works closely with PGCPS school-based staff, PGCC staff, and staff throughout EPG. This role is exempt without supervisory function.

Roles and Responsibilities

Interaction with Program Participants

• Collaborate with the school-based counseling team and other agencies to align and not replicate services and programs offered to students in the school.
• Career Coaches will provide direct services to students, either individually or in groups
• Youth Career Coach will be responsible for program delivery and outcomes.
• Provide Career Services to students to explore, identify, and pursue career pathways that are in-demand in today’s diverse modern economy in accordance with the MOU and The Blueprint for Maryland’s Future.
• Include parents and guardians in targeted career exploration activities to increase their awareness and understanding of career development opportunities and career pathways in Prince George’s County.
• Conduct initial customer screenings and interest and aptitude assessments to determine career paths.
• Assist participants in choosing an appropriate post-College and Career Readiness (CCR) career pathway based on multiple factors such as self-discovery assessments and student interest.
• Link participants with appropriate resources, including self-service platforms, to accomplish career goals.
• Maintain regular contact with participants, based on needs and guidelines, and monitor their progress in achieving their career goals.
• Provide individual and group coaching and direction to keep participants on track.
• Conduct virtual and in-person sessions for students, families, and partner staff to provide an overview of available services, facilitate workshops, teach job readiness skills and other group presentations.

Partner Interaction

• Work with PGCPS staff to coordinate program implementation strategies: guest speakers, field trips to business sites, job showings, after-school events, etc.
• Partner with school staff to integrate career counseling into the existing schedule and curriculum, including business visits and guest speakers.
• Collaborate with other agencies, nonprofits, and community partners to implement programming that enhances the student experience, including job readiness activities
• Collaborate with external and internal partners to implement summer career exploration activities.

Case Management Regulatory Functions

• Record activities and interactions with participants in a record-tracking platform with case notes and accurate service codes in keeping with regulations and state legislation, and reporting.
• Complete reports as required to ensure the efficient and effective management of participant cases, and in alignment with requirements for auditing and reporting.

Education & Experience Requirements

• High School diploma/GED required. Associate's degree in Business Management, Human Resources, Human Services, or a related field and/or a combination of education and experience
• 2 years of experience working with youth in workforce development, education, human or social services, or a related field
• Fluency in English and at least one additional language is required, preferably [Spanish, French, Amharic, Mandarin, etc.], based on the population served and the operational needs of the position. Candidates must be able to communicate effectively in the required language(s), both verbally and in writing, to perform the essential functions of the position. Language proficiency may be assessed during the recruitment and selection process.
• Must be detail-oriented, savvy in using the internet and social media in providing workforce services.
• Excellent oral and written communication skills, and proficiency in Microsoft Office and Management Information Systems.
• Flexibility to work occasional evenings and weekends in alignment with program schedules and special events.
• Experience working in K- 12 school system (Preferred).
• Valid Driver’s License and access to reliable transportation.

Knowledge, Skills & Abilities

• Ability to develop and deliver presentations, plan and facilitate workshops, and engage participants in both in-person and virtual settings.
• Willingness to actively engage with the public and promote programs at community events, job fairs, and other outreach activities, including hosting or supporting informational tables.
• Ability to coach and guide youth through assessments and interviews.??
• Ability to maintain confidentiality and handle issues with tact and discretion.
• Must have strong interpersonal skills and the ability to work collaboratively and effectively with a broad range of individuals.

NOTE: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Equal Opportunity Employer