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Program Specialist Assistant Jobs in Renton, WA (NOW HIRING)

DSV A/S

Compliance Specialist, Customs

Kent, WA · On-site

$30 - $40.75/hr

Compliance Specialists assist in developing and implementing compliance programs, conducting audits, and providing guidance to promote a culture of compliance. Duties and Responsibilities * Assist in ...

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Program Specialist Assistant information

See Renton, WA salary details

$24.2K

$51.4K

$70.9K

How much do program specialist assistant jobs pay per year?

As of May 31, 2026, the average yearly pay for program specialist assistant in Renton, WA is $51,428.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $53,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Program Specialist Assistant, and why are they important?

To excel as a Program Specialist Assistant, you need organizational skills, attention to detail, and a relevant associate’s or bachelor’s degree in administration or a related field. Familiarity with project management software, spreadsheets, and standard office applications is typically required. Strong communication, teamwork, and adaptability are valuable soft skills in supporting program operations and collaborating with staff. These competencies ensure efficient program coordination, accurate recordkeeping, and seamless support for program objectives.

How does a Program Specialist Assistant typically support project coordination and communication within a team?

As a Program Specialist Assistant, you play a vital role in facilitating project coordination by organizing meetings, preparing reports, and tracking project timelines and deliverables. You will frequently communicate with team members, stakeholders, and external partners to ensure everyone is aligned on project goals and updates. This position requires strong organizational and interpersonal skills, as you'll often be the point of contact for logistical questions and will assist in resolving minor issues that arise during program implementation.

What are Program Specialist Assistants?

Program Specialist Assistants are professionals who support program specialists and managers in planning, coordinating, and implementing various programs within an organization. Their responsibilities often include administrative tasks, data collection, communication with stakeholders, and helping to ensure that program goals and deadlines are met. They work in a wide range of fields such as education, healthcare, government, and non-profits. Program Specialist Assistants play a crucial role in keeping programs running smoothly by providing organizational and logistical support.

Is EA a dead-end job?

A Program Specialist Assistant role is typically an entry-level or support position that can serve as a stepping stone to higher roles in program management or administration. Career advancement depends on experience, skills, and additional training or certifications, and the job itself is not inherently a dead-end but part of a broader career path.

What is the difference between Program Specialist Assistant vs Program Coordinator?

AspectProgram Specialist AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require associate's degreeBachelor's degree in related field often preferred
Work EnvironmentOffice settings, supporting program activitiesOffice and field settings, overseeing program implementation
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, community organizations
Common Search & ComparisonAssisting program tasks, administrative supportManaging program operations, coordinating activities

The Program Specialist Assistant typically provides administrative and support tasks within programs, often requiring less experience and focusing on assisting roles. In contrast, the Program Coordinator has broader responsibilities, including overseeing program activities and ensuring smooth operations. Both roles are common in similar industries and may require related credentials, but their scope and level of responsibility differ.

What are the most commonly searched types of Program Specialist jobs in Renton, WA? The most popular types of Program Specialist jobs in Renton, WA are:
What are popular job titles related to Program Specialist Assistant jobs in Renton, WA? For Program Specialist Assistant jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Program Specialist Assistant jobs in Renton, WA look for? The top searched job categories for Program Specialist Assistant jobs in Renton, WA are:
What cities near Renton, WA are hiring for Program Specialist Assistant jobs? Cities near Renton, WA with the most Program Specialist Assistant job openings:
Program Specialist Assistant jobs near you
Program Access & Support Specialist

Program Access & Support Specialist

Children's Home Society of Washington

Seattle, WA • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 3 days ago

Job description

POSITION SUMMARY
The Program Access & Support Specialist provides statewide administrative, intake, and referral coordination to ensure families, caregivers, and community partners can easily access Akin's programs and services. This position integrates two major operational functions-administrative support and intake/referral processing-into a single, standardized role designed to streamline service access across regions and programs.
The Specialist is responsible for managing inquiries, completing intake coordination tasks, ensuring accurate documentation, supporting clinical teams through high-quality administrative operations, and upholding a trauma-informed, culturally responsive approach when engaging with families.
Although duties are standardized statewide, individuals in this role may be assigned specific regions, programs, or service lines depending on organizational needs.
This position has access to protected healthcare information (PHI) or confidential identifiable information (CII), both paper and electronic, as necessary to perform related job duties and responsibilities.
ESSENTIAL FUNCTIONS:
Participant Access, Inquiry & Referral Coordination
  • Receive, log, and respond to inquiries from phone, web, email, and fax.
  • Conduct screening for program eligibility, verify guardianship, and determine appropriate service pathways.
  • Coordinate referrals between internal programs to ensure families move efficiently through services and receive timely support.
  • Maintain up-to-date knowledge of Akin programs, service openings, and community resources.
  • Provide accurate information to families, caregivers, and referring partners regarding service options and next steps.
  • Ensure timely follow-up using standardized statewide workflows (e.g., three-attempt process).
  • Document referral outcomes, viable/non-viable determinations, and communication notes in the EHR and referral platform.

Intake Coordination & Enrollment Support
  • Manage the full intake coordination process, including verification of eligibility, insurance coverage, and payer requirements.
  • Support families by offering program information and next-step instructions while refraining from providing navigation, case management, or clinical advice; follow escalation workflows when families need additional support.
  • Schedule intake appointments, coordinate clinician availability, and manage interpreter requests.
  • Send, track, and process intake packets (e.g., Adobe Sign); ensure documentation is complete prior to service start.
  • Upload consents, forms, and demographic data into the EHR; ensure accuracy in participant records.
  • Conduct follow-up with families prior to their first session, including reminders, readiness checks, and troubleshooting barriers.
  • Manage no-show follow-ups and reactivation or closure procedures according to standardized protocols.

Administrative Operations & Program Support
  • Provide general office, site, or virtual administrative support to assigned regions or programs.
  • Monitor shared inboxes, respond to communication requests, and route messages appropriately.
  • Support document handling including scanning, uploading, splitting/merging PDFs, and organizing digital files.
  • Process ROIs (administrative portions only), track expiration, and ensure proper documentation.
  • Assist clinicians and supervisors with administrative tasks such as Adobe Sign workflows, document uploads, and data entry.
  • Coordinate interpreter services in partnership with statewide vendors and regional resources.
  • Support front-desk functions where applicable (greeting families, receiving documents, supporting walk-ins).

Data Integrity, EHR Documentation & Reporting
  • Ensure all intake, referral, and administrative data is accurately entered into the EHR and referral management systems.
  • Conduct routine quality checks related to demographic fields, insurance details, documentation completeness, and intake status.
  • Collaborate with the CQI and Data & Impact teams on intake-related reporting and data validation processes.
  • Follow statewide SOPs for documentation management and support ongoing workflow standardization.

Customer Service, Family Engagement & Equity Practices
  • Provide trauma-informed, culturally responsive support during often emotional, crisis-informed intake and referral conversations.
  • Maintain a high level of professionalism, empathy, and clarity when supporting families navigating complex systems.
  • Utilize interpreter support and translation resources to ensure accessible communication for all families.
  • Uphold Akin's commitment to equity, inclusion, and family-centered care in all interactions.

Corss-Regional Standardization & Team Collaboration
  • Participate in cross-regional meetings to ensure alignment in intake, referral, and admin workflows.
  • Provide coverage for team members in other regions to support statewide continuity of access.
  • Offer input into system improvements, workflow development, and EHR process enhancements.
  • Maintain clear, timely communication with clinical supervisors, program leaders, and operations partners.

KNOWLEDGE, SKILLS, AND ABILITIES:
  • Proficient in MS Office (Word, Excel, Outlook)
  • Understanding of EMR and data systems
  • Ability to write clear and grammatically correct letters, memos, and reports
  • Strong organizational skills
  • Strong attention to detail
  • Medical and Social Work terminology
  • Ability to maintain accurate records and files
  • Ability to receive feedback and make necessary corrections
  • Demonstrated ability to work independently and as part of a team
  • Ability to maintain strong and positive work relationships in complex work environments
  • Familiarity with or interest in the principles of accessibility, inclusion, and belonging; and experience working successfully with colleagues, clients, or communities from a variety of backgrounds
  • Demonstrated openness to learning and contributing to an inclusive workplace environment

WORKING ENVIRONMENT:
  • Moderate noise (i.e. business office with computers, printers, phones)
  • Typical office lighting and temperatures
  • Moderate interruptions
  • Ability to work in a confined area
  • Ability to sit at a computer for an extended period

HYBRID WORK ARRANGEMENTS:
Hybrid work is a benefit of Akin's flexible workplace but cannot be offered for all positions. Some positions require daily presence in the office. Hybrid work arrangements may be adjusted or rescinded based upon business needs.
PHYSICAL DEMANDS:
  • While performing the essential duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone keyboard; occasionally to reach, stoop and kneel
  • Specific vision abilities required by this job include close vision requirements due to computer work
  • Regular, predictable attendance is required

MINIMUM QUALIFICATIONS:
  • Two or more years of experience in administrative roles, behavioral health support, participant access, customer service, or related fields.
  • Experience with intake, referral coordination, or enrollment preferred.
  • Familiarity with EHR systems, scheduling tools, and document management processes (Credible/InSync experience preferred).
  • Strong interpersonal skills, with the ability to communicate effectively with caregivers, youth, providers, and community partners.
  • Ability to handle sensitive, emotional, and crisis-related conversations with professionalism and support.
  • Demonstrated cultural humility and commitment to equity in service delivery.
  • Strong organizational skills, attention to detail, and ability to manage competing priorities.

SALARY RANGE AND BENEFITS:
We provide a comprehensive benefits package, including competitive pay, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position.
The target starting pay for this position is $26.12 - $30.69 per hour, typically within the first half of the range. Actual offers will be based on individual qualifications relevant to the role and will not take an applicant's pay history into account.
The range above allows our employees room for growth during their tenure in the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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