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Program Services Director Jobs in Ohio (NOW HIRING)

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Senior Client Services Director

Cleveland, OH · Hybrid

... services, with direct ownership of account revenue and growth targets (not just relationship ... program is designed for your protection, peace of mind, and overall well-being. In addition to our ...

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Program Services Director information

What does a Program Services Director do?

A Program Services Director is responsible for overseeing and managing the planning, implementation, and evaluation of an organization's programs and services. They ensure that all initiatives align with the organization's mission and goals, monitor program effectiveness, and lead teams to deliver high-quality services. Additionally, they often collaborate with other departments, manage budgets, and report on program outcomes to stakeholders.

What are the key skills and qualifications needed to thrive as a Program Services Director?

To thrive as a Program Services Director, you need strong leadership, program management, and strategic planning skills, often backed by a relevant bachelor's or master's degree. Familiarity with project management software, budgeting tools, and compliance systems is typically required. Exceptional communication, problem-solving, and team-building abilities help drive program success and foster collaboration. These skills ensure effective oversight, goal achievement, and the ability to adapt programs to meet organizational and client needs.

How does a Program Services Director typically collaborate with other departments to ensure program success?

A Program Services Director frequently partners with departments such as finance, human resources, and communications to align program goals with organizational objectives. This collaboration involves regular meetings to coordinate budgets, staffing, and promotional efforts, as well as joint problem-solving for any challenges that arise during program implementation. Effective communication and cross-functional teamwork are essential in this role to ensure services are delivered efficiently and meet the needs of clients or constituents. Building strong working relationships across departments is key to driving continuous improvement and achieving program milestones.

What is the difference between Program Services Director vs Program Coordinator?

AspectProgram Services DirectorProgram Coordinator
CredentialsTypically requires a bachelor's or master's degree in a related field, with experience in program managementUsually requires a bachelor's degree; entry-level role
Work EnvironmentOversees multiple programs, manages staff, and develops strategic plansAssists in program implementation, handles day-to-day activities
Employer & Industry UsageFound in nonprofits, government agencies, and educational institutionsCommon in similar settings, often as entry or mid-level roles

The Program Services Director focuses on strategic oversight, staff management, and program development, while the Program Coordinator handles operational tasks and program execution. Both roles are essential but differ in scope and responsibility.

What are the most commonly searched types of Program Services jobs in Ohio?

The most popular types of Program Services jobs in Ohio are:

What cities in Ohio are hiring for Program Services Director jobs?

Cities in Ohio with the most Program Services Director job openings:

Program Services Director jobs near you

Weatherization & Housing Services Deputy Director

Moraine, OH • On-site

Miami Valley Community Action Partnership
Non-Profits • 51 - 200 employees
Learn more about Miami Valley Community Action Partnershipexternal

$36.06 - $43.27/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Deputy Weatherization and Housing Services Director
Miami Valley Community Action Partnership (MVCAP)
Montgomery County, Ohio | On-Site | Full-Time
Pay: $36.06-$43.27 per hour ($75,004.80-$90,001.60 annually)
Schedule: Monday-Friday | 8:00 AM-4:30 PM
Take the Next Step in Your Weatherization Leadership Career
Are you an experienced Weatherization professional ready to take on a leadership role where your knowledge can make a meaningful impact?
Miami Valley Community Action Partnership (MVCAP) is seeking a knowledgeable and motivated Deputy Weatherization and Housing Services Director to help lead programs that improve housing conditions, increase energy efficiency, and support households throughout the communities we serve.
This is an opportunity for an experienced Weatherization professional to move beyond day-to-day technical work and help shape program operations, develop staff, strengthen compliance, improve processes, and support the overall success of Weatherization and Housing Services.
Working alongside the Weatherization and Housing Services Director, the Deputy Director will provide leadership and operational oversight for the Home Weatherization Assistance Program (HWAP), Utility Programs, and related housing initiatives.
What You'll Do
In this role, you will combine your technical Weatherization knowledge with leadership, program management, and staff development.
Lead & Develop Your Team
You will provide direct supervision and leadership to Energy Auditors, Quality Control Inspectors (QCI), Baseload Inspectors, supervisors, and other assigned program staff.
You'll help employees succeed by:
  • Establishing clear performance and productivity expectations.
  • Providing coaching, feedback, and ongoing support.
  • Conducting performance evaluations and addressing performance concerns when necessary.
  • Identifying training and professional development opportunities.
  • Coordinating technical training, certification refreshers, and cross-training.
  • Supporting leadership development and succession planning within the department.
  • Creating an environment that promotes teamwork, accountability, safety, professionalism, and continuous improvement.
Strengthen Program Quality & Compliance
Your Weatherization expertise will be essential in helping ensure our programs meet applicable DOE, state, funding-source, and agency requirements.
You will:
  • Monitor quality assurance and quality control (QA/QC) processes.
  • Review the work of Energy Auditors, QCI Inspectors, and Baseload Inspectors for technical accuracy and compliance.
  • Support compliance with HWAP, Utility Program, grant, contract, and regulatory requirements.
  • Monitor program files, documentation, reporting requirements, and deadlines.
  • Help prepare the department for monitoring visits, program reviews, fiscal reviews, and audits.
  • Assist with responding to findings and implementing corrective actions.
  • Stay informed of program and regulatory changes and help staff successfully implement new requirements.
Help Drive Program Performance
The Deputy Director plays an important role in keeping programs moving forward and ensuring operational goals are achieved.
Responsibilities include:
  • Monitoring production and performance data.
  • Preparing technical, production, compliance, and operational reports.
  • Supporting program budgets, annual plans, grant applications, and required reporting.
  • Assisting with billing, invoicing, work orders, and production documentation.
  • Coordinating with contractors and program staff to support timely completion of Weatherization services.
  • Reviewing workflows and recommending improvements that increase efficiency, consistency, and accountability.
  • Helping resolve operational and client-service concerns.
  • Maintaining accurate, organized, and audit-ready program records.
Be Part of Department Leadership
This is more than a supervisory position. As the Deputy Weatherization and Housing Services Director, you will be a key member of the department's leadership team.
You will work closely with the Director, Human Resources, agency leadership, program staff, contractors, funding sources, and community partners to support departmental goals and strengthen overall program operations.
The Deputy Director may also represent MVCAP at meetings, trainings, and community events and may act on behalf of the Weatherization and Housing Services Director when assigned or during the Director's absence.
What We're Looking For
We're looking for someone who understands Weatherization and is ready to use that experience to lead people and programs.
Minimum qualifications include:
  • High school diploma or GED.
  • Experience with energy auditing, inspections, program compliance, or related Weatherization functions.
  • Demonstrated experience with NEAT and/or MHEA energy modeling tools.
  • Minimum 6 (six) years experience supervising, leading, or providing oversight to technical staff in a federally funded, regulated, or compliance-driven environment.
  • Strong understanding of Weatherization quality assurance, documentation, compliance, and audit-readiness requirements.
  • Strong organizational, analytical, leadership, and communication skills.
  • Ability to successfully manage multiple priorities, deadlines, employees, and program requirements.
Even Better If You Have
  • Bachelor's degree in Energy Management, Construction Management, Engineering, Environmental Science, or a related field.
  • DOE-approved Quality Control Inspector (QCI) Certification.
  • Energy Auditor certification.
  • Advanced NEAT/MHEA experience.
  • Additional DOE WAP-recognized certifications.
  • Extensive experience with DOE Weatherization Assistance Program (WAP) operations.
  • Experience overseeing QA/QC processes, monitoring reviews, or program audits.
  • Experience with federally funded program budgets, grants, contracts, or reporting.

An equivalent combination of education and substantial documented Weatherization Assistance Program experience may be considered.
Apply today to join Miami Valley Community Action Partnership as our next Deputy Weatherization and Housing Services Director.

Apply