Program Operations Jobs in Duluth, MN (NOW HIRING)

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Are you passionate about adult education, instructional design, and building high-impact training programs? We are seeking a highly knowledgeable subject matter expert to lead and coordinate outcome-based training, competency, and qualification programs for Field Operations. As an Operations Training Specialist, you will drive continuous improvement, ensure compliance with program requirements, and act as a trusted partner across functional teams helping build a highly skilled, safety-focused, and high-performing workforce.

Join us in driving operational excellence by applying your expertise to build impactful, compliant training programs that empower Field Operations teams, strengthen safety and accountability, and foster a culture of continuous learning and high performance.

What You Will Do:

• Coordinate changes to outcome-based field operations training, competency, and qualification programs while monitoring regional compliance with established standards.

• Lead training needs assessments and support management of change initiatives, ensuring effective development and delivery of training for field staff.

• Develop and govern the overall training strategy, including frameworks, standards, templates, and processes to ensure consistency and alignment across programs.

• Partner with subject matter experts and the LP Technical Training to design, enhance, and validate outcome-based training and competency verification programs.

• Provide coaching and guidance to maintain safety-critical, process safety, and quality-related competencies mapped to field roles within the learning management system (LMS).

• Drive continuous improvement through peer reviews, feedback loops, incident analysis, internal assessments, and annual program evaluations.

• Collaborate with cross-functional teams (Health & Safety, Emergency Management, Environment, Pipeline Compliance, Damage Prevention) to ensure training is effective, efficient, and aligned with operational goals.

Who you are:

• Related university degree and minimum of 7 or more years of directly related experience OR equivalent combination of formal education, certification and experience.

• Training development, content creation tool(s) and classroom facilitator experience considered an asset.

• Ability to work independently and coordinate a small team on complex technical issues.

• Broad business and technical knowledge in resolving problems, project management, finding opportunities and has a keen awareness of interrelationships with other stakeholders.

• Proficient user of Microsoft Office Programs, including Outlook, Excel, Word, and PowerPoint.

Working Conditions:

• Office environment

• Mild to moderate travel

Physical Requirements include but are not limited to:

Grasping, kneeling, light - moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Salary:

• Ranges from $94,500 - $120,000CADforOntariolocations based upon candidate's experience, skills, and internal equity.

• Ranges from $96,200- $120,000USD for US locations based upon candidate's experience, skills, and internal equity.(Forroles in US states that arerequired)

• Applicable compensation policies and guidelines apply to internal candidates.

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental,insuranceand disability.

• A paid maternity and parental leave benefit that offers up to20 weeksof paid leave for birth-giving parents and up to12 weeksfor other eligible parents, providing flexibility and support during this important life event.

• Valuable retirement savings plans, including a savings plan with company stock as an investment option.

• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.

• An Employee and Family Assistance Program.

• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.

• Enbridge'sFlexWork(hybrid work model) offers eligible employees (Manager and below) theoptionto work from home on Wednesdays and Fridays, opt for a compressed work week schedule, and have flexible start and end times. Rolerequirementsdetermineyour eligibility for eachoption.#LI-Hybrid

At Enbridge, we are dedicated to our core value of Inclusion.We are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law.Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com